Billion Collision Center

4.8 (932reviews)
98%
5100 W 12th St.,  Siouxfalls,  SD  57107
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Shop AssistantSparkles

In operation 91 years, 46 years at this location.

FULL SERVICE COLLISION AND BODY REPAIRS. ALSO WELCOME INSURANCE WORK.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Scion
Toyota

Reviews (932)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for exceptional service quality, with repairs often completed ahead of schedule and vehicles returned in pristine condition. Communication stands out as a major strength, with customers appreciating regular text updates, phone calls, and status notifications throughout the repair process. The staff receives high marks for professionalism, friendliness, and going above and beyond to assist customers. Many customers highlight the quality workmanship, noting their vehicles look like new or even better than before. The loaner car service and thorough vehicle cleaning before return are frequently mentioned as appreciated touches. While most experiences are overwhelmingly positive, a few customers noted minor issues with parts coordination and occasional delays.
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"... service I received from Billions Collision Center. The repairs look great. Better than how it looked when I purchased the car. I appreciate being kept ..." Read more
"... Ranger had significant hail damage $10K in repairs and looked like a brand new vehicle following the repair work." Read more
"Absolutely the best! Looks great, cant even tell where it needed to be fixed."
"... Clear communication throughout the whole process! Impeccable workmanship!! Plus, bonus points for cleaning my vehicle mat!" Read more
"Bed of the pickup was put on crooked. More scratches on body than what was brought to them. Micro scratches ..." Read more
"It was done before promised. Great customer service! The service, the expedited ..." Read more
"It was somehow days sooner then expected!"
"... Cruz after a deer tore up the rear driver's side. They also got it done a week earlier then they said it would be ready." Read more
"I was updated on a regular basis. It was ready well before the initial estimated time I was given regular updates on the status of my car. ..." Read more
"Very good communication Only a day later, however …. Just so it was done right."
"... estimating and getting my car done fast. Thanks. Kept me up to date on work status thru out." Read more
"They always texted me as to how the work was progressing!"
"Fantastic communication and helpful when needed. Excellent customer service!! Clear communication throughout the whole process! Impeccable workmanship!! ..." Read more
"Never had updates on how the repair was going before. Pretty cool to get messages on how the repairs were ..." Read more

My Experience

My Experience

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Repair Quality

Looks absolutely great

Customer Service

Returned Clean

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Returned Clean

My Experience

I picked up my truck on Friday. The sensor lights were on. I drove 2.5 hrs to get my truck. I should have not been asked to pick it up if the work had not been completed. Now I have to be dealing with this and I cannot get into a shop for another week.

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They were in constant communication with me and gave me updates on the status of my vehicle.

Returned Clean

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Customer Service

Erik and his team were absolutely fantastic! The speed at which they got my car in was incredible. And the rental they gave me was very much appreciated. Thank you!!

Likely to Recommend

Repair Quality

Haven’t driven it much yet but everything seems good so far. Erick did a good job keeping me informed

Customer Service

Repair took longer than expected but is done good.Erick was good communicating what was going on!

Returned Clean

My Experience

Great service all the way through. My advisor AJ did a great job of keeping me updated, an it was finished ahead of schedule.

Likely to Recommend

I would absolutely recommend the shop, and will use it for my business. Having the connection between my Insurance company and shop not only saved on the repair, but more importantly made it appear seamless to me.

Repair Quality

AJ did a wonderful job of keeping me informed of progress, and the work to be done. Definite 10 out of 10 experience for me. Truck looks great, very satisfied.

Customer Service

See previous comments. AJ was great to work with, I will definitely refer others for work they need. Reception staff was courteous and helpful, very efficient and got me in and out with what I needed.

My Experience

Great service and communication. They even cleaned the floor mats before we received our vehicle back.

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Returned Clean

My Experience

Amazing Service

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Returned Clean

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Returned Clean

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My Experience

Very courteous and professional service. I really appreciated that AJ kept in contact with me while my vehicle was being worked on. I will recommend Billion Collision Center to anyone.

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Repair Quality

Service was great! The damaged side of my vehicle looks new! AJ was super. Kept in contact with me and kept me informed throughout the repair process. I will highly recommend them.

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Returned Clean

My Experience

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Repair Quality

Didn't hit the pickup date but it wasn't too late. Should coordinate Parts with when you need them in fixing the car.

Customer Service

Returned Clean