Billion Collision Center
In operation 91 years, 46 years at this location.
FULL SERVICE COLLISION AND BODY REPAIRS. ALSO WELCOME INSURANCE WORK.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Excellent work and done much faster than I expected! Great work everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job- they got it done much sooner than we anticipated
My Experience - 5.0/5.0 -
Everyone was awesome to work with. I was kept informed throughout the process. It would have been great if they would have fixed a couple dings as long as they had it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan was wonderful! Overall, Billion was great to work with and made the process so easy! Definitely will use again if needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I don’t like to complain, but I was disappointed by several things with my car repair. After I picked up my car I noticed what I thought was paint overspray on the inside of my rear window. I took it back to Billions and they tried to clean it but they discovered it was pitted due to sparks when they were grinding on the lift gate. I don’t understand how this wouldn’t have been done more carefully and how it wasn’t noticed during final inspection. They ended up having to put a new rear window in which meant another day without my car. Ryan was apologetic which I appreciate, but it’s hard to believe how this happened. My other complaint was prior to noticing the rear window, I saw that the inside of my car was very dirty. Dust on everything, greasy fingerprints on the dashboard, and specs of debris throughout the car. The outside of the car was cleaned but nothing was done to the inside after sitting with the lift gate off for a couple weeks. I had to do a thorough cleaning of the inside myself. I probably should have taken it back, but just wanted to have my car back. Disappointing lack of attention to detail. Finally, the timing was frustrating. It was supposed to be finished on a Wednesday. Then it changed to Friday. Then damaged tail lights were discovered & one had to be ordered, delaying it to Monday. It wasn’t finished until Tuesday due to misdelivery of the tail light. I understand unforeseen things happen, but it’s frustrating to have to wait almost another week from originally estimated. Overall it was a disappointing experience and I’m not sure if I would use the Billion Collision Center again.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks absolutely great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I picked up my truck on Friday. The sensor lights were on. I drove 2.5 hrs to get my truck. I should have not been asked to pick it up if the work had not been completed. Now I have to be dealing with this and I cannot get into a shop for another week.
My Experience - 4.8/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were in constant communication with me and gave me updates on the status of my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Erik and his team were absolutely fantastic! The speed at which they got my car in was incredible. And the rental they gave me was very much appreciated. Thank you!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Haven’t driven it much yet but everything seems good so far. Erick did a good job keeping me informed
Customer Service - 4.5/5.0 -
Repair took longer than expected but is done good.Erick was good communicating what was going on!
Returned Clean
My Experience - 5.0/5.0 -
Great service all the way through. My advisor AJ did a great job of keeping me updated, an it was finished ahead of schedule.
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend the shop, and will use it for my business. Having the connection between my Insurance company and shop not only saved on the repair, but more importantly made it appear seamless to me.
Repair Quality - 5.0/5.0 -
AJ did a wonderful job of keeping me informed of progress, and the work to be done. Definite 10 out of 10 experience for me. Truck looks great, very satisfied.
Customer Service - 5.0/5.0 -
See previous comments. AJ was great to work with, I will definitely refer others for work they need. Reception staff was courteous and helpful, very efficient and got me in and out with what I needed.
My Experience - 5.0/5.0 -
Great service and communication. They even cleaned the floor mats before we received our vehicle back.