Birch Street Collision

5.0 (347reviews)
100%
34 Birch St,  Derry,  NH  03038
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (347)

Likely to Recommend

Repair Quality

Tire pressure sensor was malfunctioning

Customer Service

Returned Clean

Likely to Recommend

Very skilled and professional

Repair Quality

As always great work great customer service

Customer Service

Excellent

Returned Clean

Likely to Recommend

I don’t even know where to start. I am beyond amazed at the quality craftsmanship that was put into fixing my car that was the unfortunate recipient of a hit-and-run. My entire right side of my car was damaged and scratched, and my alignment was thrown off. I put in my claim through State Farm and selected Birch Street for my repair shop, and I’m so glad I did. It’s like the damage never happened. You never have to follow up with them or wait for calls back, Lori is phenomenal and provides excellent customer service with care and kindness. I was very distressed going into this situation—I had never had one of my cars hit before, but Birch Street was informative and comforting during the entire process.

Repair Quality

I don’t even know where to start. I am beyond amazed at the quality craftsmanship that was put into fixing my car that was the unfortunate recipient of a hit-and-run. My entire right side of my car was damaged and scratched, and my alignment was thrown off. I put in my claim through State Farm and selected Birch Street for my repair shop, and I’m so glad I did. It’s like the damage never happened. You never have to follow up with them or wait for calls back, Lori is phenomenal and provides excellent customer service with care and kindness. I was very distressed going into this situation—I had never had one of my cars hit before, but Birch Street was informative and comforting during the entire process.

Customer Service

I don’t even know where to start. I am beyond amazed at the quality craftsmanship that was put into fixing my car that was the unfortunate recipient of a hit-and-run. My entire right side of my car was damaged and scratched, and my alignment was thrown off. I put in my claim through State Farm and selected Birch Street for my repair shop, and I’m so glad I did. It’s like the damage never happened. You never have to follow up with them or wait for calls back, Lori is phenomenal and provides excellent customer service with care and kindness. I was very distressed going into this situation—I had never had one of my cars hit before, but Birch Street was informative and comforting during the entire process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were outstanding. Friendly. Attentive. Professional. Could have had a better experience

Customer Service

Returned Clean

Likely to Recommend

Great job nice friendly atmosphere

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were so nice and so easy to work with. They really went above in beyond in both customer service and work done. My car looks brand new; it’s amazing!

Customer Service

Everyone so nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing job! Car looks new! Even buffed out scratched!!

Customer Service

Returned Clean

Likely to Recommend

I’ve already let people know about your services.

Repair Quality

Service was quick and professional and my car was returned CLEANER than what it was when they received it.👍🏻

Customer Service

Treated me with respect instead of just looking at me as just one more job that had to be done.

Returned Clean

Likely to Recommend

Only place I’ll go when I need work done

Repair Quality

The car was done sooner than expected. The work they did was awesome. Great Job !!! Thanks for cleaning mr car. It looked brand new !!!

Customer Service

Very nice folks to work with

Returned Clean

Likely to Recommend

Repair Quality

My Jeep came out looking better than before the collision

Customer Service

Birch Street Collision kept me informed every step of the way.

Returned Clean

Likely to Recommend

Would be the first place I would recommend

Repair Quality

Customer Service

Great customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service. Great work. Extremely helpful and kind

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Overall I was very impressed with Birch St. They were very professional and did a nice job communicating to me the status of the repairs.

Customer Service

Returned Clean

Likely to Recommend

I always recommend them to friends. They do a complete job everytime

Repair Quality

They always do an awesome job

Customer Service

Lauri is very efficient at getting everything done promptly and dealing with my insurance company.

Returned Clean