Black Tie Collision 2920

My Experience - 5.0/5.0 -

They took care of my truck very well, thank u all

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

becuase its just a body service collision shop. cannot repair any other issues except body repair.

Repair Quality - 3.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excelente

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They kept me informed with each step of the repair process. Work done was very good and was done faster than expected.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent workmanship and speed of repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service. Everything looked super.

Customer Service - 5.0/5.0 -

Customer service representative was friendly and attentive and handled everything professionally.

My Experience - 5.0/5.0 -

They did a good job at repairing my car I am satisfied, and I look forward to doing business with them again in the near future

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Black Tie Collision fixed my car quickly, kept me well-informed throughout the entire repair process, and provided exceptional customer service. Because of their honest and efficient work, I would gladly suggest them to others and will definitely bring my business back to them in the future. I am completely satisfied with the quality of their service.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service, my car looks better than it did before I got into the wreck . The washing and cleaning of the inside was a great touch ! Lovely job. Any more wrecks or body work (hopefully not) I’ll be coming yalls way

My Experience - 5.0/5.0 -

I highly recommend Black Tie Collision! I'm visiting in town and fortunately, Black Tie Collision is in the neighborhood where I'm staying. I had an ongoing issue that wasn't getting handled properly at other maintenance shops. I can't believe how fortunate I was to find Black Tie Collision. The ongoing problem was finally solved and the mechanic went above and beyond exhibiting pride in his work and attention to details. I finally feel safe driving my car! The team is professional and consciences and very kind. Every interaction was positive and The Manager gave me peace of mind and shows confidence in his position. The final cost was well within reason and my car was returned to me polished up! The shop is incrediblely clean! Spotless! That set the tone for the entire experience. I can't say enough about Black Tie Collision! Trust me, give Black Tie Collision a try and you won't go anywhere else ever again.

Likely to Recommend - 5.0/5.0 -

100% I strongly recommend Black Tie Collision! Once you've done business with Black Tie Collision, you will never take your vehicle anywhere else ever again.

Repair Quality - 5.0/5.0 -

I highly recommend Black Tie Collision! I've had an ongoing problem with my FIAT and Black Tie Collision is the only repair shop that got it right! Finally! I feel safe driving my car.

Customer Service - 5.0/5.0 -

I highly recommend Black Tie Collision. I feel fortunate to have stumbled across Black Tie Collision. The team is professional and polite. The mechanics go above and beyond! I've never experienced such a conscientious and spotless auto repair shop ever! It was a great experience all the way through.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great experience! Fast, quality work. I was even able to leave my rental there and they coordinated with enterprise to pick it up. Will definitely use them again!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent quality work and reliable services. Excellent customer support and text updates on my repairs. Very satisfied with the work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent, reliable service! Great customer care and timely repairs.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Jose, Elisa you and your company are great!

My Experience - 5.0/5.0 -

The staff made the process smooth and easy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

They were helpful in the store even though they were closing up soon and the text updates were very helpful

Repair Quality - 5.0/5.0 -

They were really kind, helpful , and made me feel supported after my car got rear ended

Customer Service - 5.0/5.0 -

They were helpful in the store even though they were closing up soon and the text updates were very helpful

Returned Clean

My Experience - 5.0/5.0 -

I appreciate how communicative Melissa was during the process, she explained everything step by step which I appreciate. The building was nice and clean, everyone was kind and I will be back if I ever need repairs. I will make sure to tell others who are need of repairs to go here. Thank you to Melissa and Josue as well! 10/10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was great! Melissa and Josue were very thorough with explaining everything and guiding me through the entire process. 10/10 for service, cleanliness and customer service!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

This is the only shop i will recommend from now on

Repair Quality - 5.0/5.0 -

My cat Lola great post accident i was worried about the outcome but when i first saw my cat i thought it was brand new thank you for restoring it

Customer Service - 5.0/5.0 -

The communication was great i received regular updates and i wasn’t left wondering what was going on

My Experience - 5.0/5.0 -

Everything What Song Good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0