Black Tie Collision 59
In operation 3 years.
Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
You guys are the best all around from start to finish. Your customer service is amazing. Thank you for everything you always make this process run smoothly.
Likely to Recommend - 5.0/5.0 -
They do great work!
Repair Quality - 5.0/5.0 -
Customer service 10 Workmanship 10 All around service a 10
Customer Service - 5.0/5.0 -
Every one was amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super helpful with all the issues I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very impressed with the quality of the work and the savings I made in the difference in price from what the dealer quoted. The repair was completed. In the time promised. Very professional employees.
My Experience - 5.0/5.0 -
What an experience I dropped off my dodge ram filled out customer info, signed up for text and email updates. And here we go! Kandie and her crew had me updated thru every step of the repairs. I was completely satisfied withe the repairs. They made a great experience out of a car wreck! I highly recommend them for your automotive needs. William
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks brand new as if it was never hit super satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Left it like new even cleaned my car from the inside mom car iykyk 10/10
Customer Service - 5.0/5.0 -
Amazing work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I LOVE THEM at Black Tire Collision! They’re always so professional and willing to help! Thank you so much to the entire team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is great i love them at black tie especially Mrs Kandi!
Customer Service - 5.0/5.0 -
Excellent i have no complaints about this establishment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greatest service of all Time amazing crew
Customer Service - 5.0/5.0 -
Customer service is the absolute best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second time going to the always a pleasure knowing your vehicle is in great hands. Customer service is always amazing I would definitely recommend!
Customer Service - 5.0/5.0 -
Always pleasant dealing with everyone
My Experience - 5.0/5.0 -
Very professional, the front desk guy was very sweet and helpful and answered all my questions.
My Experience - 5.0/5.0 -
AWESOME. The WHOLE BLACK TIE COLLISION STAFF WAS AMAZING. Brian & Kandi were GREAT. This was my 2nd time doing business with you guys. Your service was GREATLY APPRECIATED!!
Likely to Recommend - 5.0/5.0 -
I already told EVERYONE that I know about BLACK TIE COLLISION!
Repair Quality - 5.0/5.0 -
The whole entire Black Tie Collision staff was EXCELLENT, AMAZING, and simply OUTSTANDING! THANK YOU to EVERYONE involved in FIXING my vehicle! 😄😄
Customer Service - 5.0/5.0 -
Awesome!!!
Returned Clean
My Experience - 5.0/5.0 -
Service was great and I definitely appreciate all the updates about the work that was being done.. Thank you
My Experience - 5.0/5.0 -
It's why we keep coming back. Just a great experience every time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service as always. It's why we keep coming back.
Customer Service - 5.0/5.0 -
Always great service
Returned Clean
My Experience - 0.0/5.0 -
The paint did not match, the left rear tire censor was stuck and the skid control would not go off
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Black Tie does good body work. Their craftsmanship is second to none, and I have no complaints about the quality of the repairs. Unfortunately, the same cannot be said for their customer service. I chose Black Tie because I had used them before and trusted their work. I requested a repair estimate, which I submitted to the dealership handling my claim. After the dealership approved and paid the amount based on Black Tie’s estimate, I was informed that there would be an additional $1,000 calibration charge that had not been included in the original quote. In my opinion, that cost should have been disclosed and included in the initial estimate. Had it been, I could have addressed it with the dealership before the claim was settled. Instead, I was left to pay the additional $1,000 out of pocket. Candy did try to help by offering approximately $125 off the bill, and I appreciate the gesture. However, that amount did little to offset an unexpected $1,000 expense. While I continue to believe Black Tie performs outstanding repair work, customer service includes providing accurate, complete estimates and standing behind your customers when mistakes occur. Unfortunately, that did not happen in my case. It is disappointing because I genuinely wanted to continue using Black Tie. However, based on this experience, I cannot recommend them, and I will not be returning for future repairs.
Customer Service - 1.0/5.0 -
Black Tie does exceptional body work. Their craftsmanship is second to none, and I have no complaints about the quality of the repairs. Unfortunately, the same cannot be said for their customer service. I chose Black Tie because I had used them before and trusted their work. I requested a repair estimate, which I submitted to the dealership handling my claim. After the dealership approved and paid the amount based on Black Tie’s estimate, I was informed that there would be an additional $1,000 calibration charge that had not been included in the original quote. In my opinion, that cost should have been disclosed and included in the initial estimate. Had it been, I could have addressed it with the dealership before the claim was settled. Instead, I was left to pay the additional $1,000 out of pocket. Khandi did try to help by offering approximately $125 off the bill, and I appreciate the gesture. However, that amount did little to offset an unexpected $1,000 expense. While I continue to believe Black Tie performs outstanding repair work, customer service includes providing accurate, complete estimates and standing behind your customers when mistakes occur. Unfortunately, that did not happen in my case. It is disappointing because I genuinely wanted to continue using Black Tie. However, based on this experience, I cannot recommend them, and I will not be returning for future repairs.