Black Tie Collision 2920

4.9 (389reviews)
99%
2415 FM 2920,  Spring,  TX  77388

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (389)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional communication through regular text updates and daily progress reports. The professional and friendly staff receive high marks for being accommodating, patient, and helpful throughout the repair process. Quality of repairs is frequently described as outstanding, with vehicles looking like new or as if nothing happened. Timeliness is a strong point, with many repairs completed ahead of schedule. The complimentary detailing service is highly appreciated. However, some customers experienced issues with detailing causing scratches, equipment problems after repairs, and occasional delays requiring return visits.
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"Fixed my truck quickly and the quality is beyond expectations. Looks like it did when I first bought it."
"The Team at Black Tie was exceptional in the way they handled my vehicles recovery from accident to full repair. ..." Read more
"... who badly scratched entire vehicle while detailing. Even the newly painted hood has deep scratches in top coat. Very unsatisfied with how the car was returned. ..." Read more
"They did a great job on the front end of my car it looks like it never was hit."
"Wonderful experience there was a reason I went back. No better collision center in Texas"
"Ready sooner than expected"
"My vehicle was ready before the due date I was told which made me very happy"
"... time in case parts were delayed. They were not and the car was ready 5 days earlier than the quoted time." Read more
"Car was finish before the date promise"
"It was delayed however they communicated every step of the way and I had a rental so I was fine with it!"
"Thank you for keeping me in the loop on the repairs from beginning to end!"
"I liked the text messages and that I was updated. The receptionist always answered the phone on the ..." Read more
"... back to your business. Staff is very friendly and I loved that you all kept me updated on the progress of my car. I love that my car was repaired ahead of ..." Read more
"You kept me updated all the way through the process. Hands down the best experience I have had at any ..." Read more
"Everyone was informative and kept me updated on the process everyday."

My Experience

They did a good job at repairing my car I am satisfied, and I look forward to doing business with them again in the near future

Likely to Recommend

Repair Quality

Black Tie Collision fixed my car quickly, kept me well-informed throughout the entire repair process, and provided exceptional customer service. Because of their honest and efficient work, I would gladly suggest them to others and will definitely bring my business back to them in the future. I am completely satisfied with the quality of their service.

Customer Service

Returned Clean

My Experience

My Experience

Excellent customer service, my car looks better than it did before I got into the wreck . The washing and cleaning of the inside was a great touch ! Lovely job. Any more wrecks or body work (hopefully not) I’ll be coming yalls way

My Experience

Excellent workmanship and speed of repair.

My Experience

I highly recommend Black Tie Collision! I'm visiting in town and fortunately, Black Tie Collision is in the neighborhood where I'm staying. I had an ongoing issue that wasn't getting handled properly at other maintenance shops. I can't believe how fortunate I was to find Black Tie Collision. The ongoing problem was finally solved and the mechanic went above and beyond exhibiting pride in his work and attention to details. I finally feel safe driving my car! The team is professional and consciences and very kind. Every interaction was positive and The Manager gave me peace of mind and shows confidence in his position. The final cost was well within reason and my car was returned to me polished up! The shop is incrediblely clean! Spotless! That set the tone for the entire experience. I can't say enough about Black Tie Collision! Trust me, give Black Tie Collision a try and you won't go anywhere else ever again.

Likely to Recommend

100% I strongly recommend Black Tie Collision! Once you've done business with Black Tie Collision, you will never take your vehicle anywhere else ever again.

Repair Quality

I highly recommend Black Tie Collision! I've had an ongoing problem with my FIAT and Black Tie Collision is the only repair shop that got it right! Finally! I feel safe driving my car.

Customer Service

I highly recommend Black Tie Collision. I feel fortunate to have stumbled across Black Tie Collision. The team is professional and polite. The mechanics go above and beyond! I've never experienced such a conscientious and spotless auto repair shop ever! It was a great experience all the way through.

Returned Clean

Likely to Recommend

Repair Quality

Great experience! Fast, quality work. I was even able to leave my rental there and they coordinated with enterprise to pick it up. Will definitely use them again!

Customer Service

My Experience

Excellent quality work and reliable services. Excellent customer support and text updates on my repairs. Very satisfied with the work.

Likely to Recommend

Repair Quality

Excellent, reliable service! Great customer care and timely repairs.

Customer Service

Returned Clean

My Experience

Jose, Elisa you and your company are great!

My Experience

The staff made the process smooth and easy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They were helpful in the store even though they were closing up soon and the text updates were very helpful

Repair Quality

They were really kind, helpful , and made me feel supported after my car got rear ended

Customer Service

They were helpful in the store even though they were closing up soon and the text updates were very helpful

Returned Clean

My Experience

I appreciate how communicative Melissa was during the process, she explained everything step by step which I appreciate. The building was nice and clean, everyone was kind and I will be back if I ever need repairs. I will make sure to tell others who are need of repairs to go here. Thank you to Melissa and Josue as well! 10/10

Likely to Recommend

Repair Quality

Everything was great! Melissa and Josue were very thorough with explaining everything and guiding me through the entire process. 10/10 for service, cleanliness and customer service!

Customer Service

Returned Clean

Likely to Recommend

This is the only shop i will recommend from now on

Repair Quality

My cat Lola great post accident i was worried about the outcome but when i first saw my cat i thought it was brand new thank you for restoring it

Customer Service

The communication was great i received regular updates and i wasn’t left wondering what was going on

My Experience

Everything What Song Good

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you guys!!! Yall were professional especially Melissa and she did great. Also every part that yall fixed looks good, brand new and like nothing happened to my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was informative and kept me updated on the process everyday.

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Returned Clean

My Experience

The team was very communicative and were able to answer all my questions. The repair team did an excellent job and they did so in a fast manner. I would definitely recommend you guys to my friends and family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean