Hardy Collision Center

4.8 (1,062reviews)
94%
13421 W. Hardy Rd.,  Houston,  TX  77060

In operation 15 years.

Discover Hardy Collision Center, where we blend expert repairs, clear communication, and caring service for superior collision solutions. We focus on restoring your vehicle and routine, emphasizing customer care for a seamless recovery journey, using transparent communication and effective processes. Let us remove the stress from your vehicle repair process.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans

Reviews (1,062)

Customers say
Overall Customer Satisfaction
Customers consistently praise Hardy Collision for exceptional service quality, with many noting their vehicles look brand new after repairs. The shop receives high marks for professional and courteous staff who provide excellent customer service throughout the repair process. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls that keep them informed at every stage. The team is recognized for being responsive, helpful, and going above and beyond expectations. Timeliness is another key positive, with many repairs completed ahead of schedule and customers receiving their vehicles earlier than promised. The shop's attention to detail, including complimentary vehicle cleaning and detailing, consistently exceeds customer expectations. While most feedback is overwhelmingly positive, some customers noted occasional communication delays requiring follow-up calls and minor issues with missing parts that were promptly addressed.
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"... looks amazing like it never even had any damage. The quality of the work, clear communication, and timely completion really exceeded my expectations. Thank ..." Read more
"I couldnt be more pleased with the work they did. They did a great job. The car looks brand new."
"Work is too good, process is fast I recommend this place to anyone 1010"
"Their team communicated with me and they fixed my vehicle beyond expectation. The process was easy and smooth. I got my car back ..." Read more
"The quality of work is outstanding and the customer service is exceptional! I can't thank y'all enough!"
"My vehicle was ready about a week earlier than promised."
"I got my vehicle back earlier than the original completion date, which was great."
"It was done before the approximate date"
"Took longer than usual, not sure if y'all are short staffed , but the repair man did a good job."
"The repairs were not complete"
"Keep me updated throughout the process by Text messages"
"A+ communication"
"When calling for updates, I received a prompt response from the team. I greatly appreciated it."
"I have to constantly call to get updates. When transfer to the person in charge of repairs ..." Read more
"Communication with the advisor wasn't the best, wouldn't hear back until 1 or 2 days latter. The ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great Service and Great Communication. They go above and beyond.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Two repairs, issues both times

Repair Quality

Body work ok. Second time that your team has damaged the interior of my car… it appears that the rags used to “clean” the interior had paint and thinner residue on them. Gold paint on my dashboard, leather seat has dry spots like thinner got on it. Wasn’t that way when I dropped it off. It always seems to be something when your team works on my car. Had 3 visits last time, not sure why I came back.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything went well,

Customer Service

Best around

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great and timely work with an experienced and friendly staff I would recommend Hardy Collision

Repair Quality

Very friendly, knowledgeable and fast. I would highly recommend Hardy Collision

Customer Service

Professional and easy to reach.

Returned Clean

Likely to Recommend

I would recommend the shop to friends and family.

Repair Quality

The quality of the repair was great. The staff was kind and always their when you needed an update on your repairs.

Customer Service

Silvia and Nayela and the advisor Rex were very professional and kind. The kept me update about my repairs of my 2025 Rav4.

My Experience

Truck rides smooth now even after I got rear ended, took all dents off and paint is 10/10 got it right

Likely to Recommend

Repair Quality

Work is too good, process is fast I recommend this place to anyone 10/10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend it to anyone that needs their car repaired.

Repair Quality

I couldn’t be more pleased with the work they did. They did a great job. The car looks brand new.

Customer Service

Great customer service.

Returned Clean

My Experience

I am very pleased in the completion of my truck. Thank you Rex for always keeping me up to date on the progress and early completion. Yall are sure the best around the area and will highly recommend you to anyone.

Likely to Recommend

Very very likely, thanks

Repair Quality

Awesome work team, thank you for expediting the completion of my truck

Customer Service

I had a very good advisor, thank you Rex

Returned Clean

Likely to Recommend

I will highly recommend this business. If I ever need work similar to what I had done I will be back to this business.

Repair Quality

At the end it looked like my vehicle had not been at an accident. Amazing job.

Customer Service

When calling for updates, I received a prompt response from the team. I greatly appreciated it.

Returned Clean

Likely to Recommend

I was referred to Garry and will always use the company

Repair Quality

Great personalized service

Customer Service

completely professional

Returned Clean

My Experience

Alex is a dawg.

Likely to Recommend

Repair Quality

Alex and team run an efficient and quality business. Shop is clean and service was amazing. Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional, and finished before est time

My Experience

From the moment I walked in to the moment I picked up my car I felt welcomed. Ms Maria was very knowledgeable about her job. She kept me updated with everything. The car looked like a brand new car I would highly recommend this body shop to any one needing assistance. Thanks