CARSTAR Bass Collision

4.8 (427reviews)
100%
417 Northville Street,  Houston,  TX  77037
Bot
Shop AssistantSparkles

In operation 26 years, 16 years at this location.

CARSTAR Bass Collision has over 30 years of experience providing OEM-certified collision repair with a commitment to safety, quality, and customer satisfaction. Our highly trained technicians perform structural repairs, refinishing, advanced diagnostics, ADAS calibrations, wheel alignments, and mechanical repairs using factory repair procedures and state-of-the-art equipment. By offering both collision and mechanical services under one roof, we reduce repair delays while ensuring every vehicle is restored to manufacturer standards. Whether working with insurance companies or customer-pay repairs, we are committed to clear communication, quality workmanship, and returning every vehicle safely to the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (427)

My Experience

Thank you for brining my car back to life! I was very scared my car was going to be a total loss but everything went well. I understand the delayed you never know what might happen and the situation was out of yalls hand. Everytime I call to get an update everyone was very helpful and friendly. Thank you again

Likely to Recommend

Repair Quality

I was very satisfied with the customer service, communication, efficiency, and the work that was done. Very good company! Although I do have something very minor that I need them to detail on my lower front bumper. I would like to bring my vehicle to the shop next week on Monday my day off of work to have them fix it.

Customer Service

I was very satisfied and pleased with the customer service communication, efficiency and the work that was done on my vehicle with with carstar. Although I do have a minor thing on my front lower bumper that I would like for them to detail. I will bring it by next Monday on my day off if that is okay

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Los mejores, super profesionales. Siempre los recomendaré. Gracias por el trabajo hecho a mi Honda CVR.

Customer Service

Los mejores

Returned Clean

My Experience

🙀👍👍👍👍☝🏻☝🏻☝🏻☝🏻☝🏻🔥🔥🔥

My Experience

Likely to Recommend

I’m a happy customer.

Repair Quality

They were efficient, easy to deal with and acted professionally.

Customer Service

Noelia was polite, to the point and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Exelente trabajo y el trato al cliente perfecto les doy un 10

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

100 por ciento que se lo recomiendo a mis amigos

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you Jason for your politeness and communication with the process of my car repair. 💕💕

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was kept updated on work progress. My only complaint is I was told that the car will be ready at a certain date, but it was not until two days after.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excelente trabajo muy amables todos buena atención muy satisfecha recomiendo al 100 son muy profesionales

Likely to Recommend

Repair Quality

Excellent quality of work! Staff was very friendly and professional. They offered to take me home for my vehicle to be fixed. Very satisfied with them all .

Customer Service

Very friendly and professional

Returned Clean

My Experience

Likely to Recommend

We have already recommended to others

Repair Quality

The team at caster Bass Collision did a great job. The time to complete the job was quick and they kept me informed of the status on a regular basis. Would definitely recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m recommending a lot of other people to your business because of the excellent service you gave me and because your with the Better Business Bureau. Thanks again for your service and God bless this company.

Likely to Recommend

Repair Quality

You all done excellent service, thank you, I have a friend that’s wanting to bring a truck to you all to work on because of the service you gave me.Thanks again for everything you’ve done.

Customer Service

Excellent customer service you gave me.

Returned Clean