CARSTAR Rev Collision

5.0 (151reviews)
100%
4420 HWY 6 N,  Houston,  TX  77084
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Shop AssistantSparkles

In operation 7 years.

CARSTAR REV Collision redefines customer care in vehicle repair. We work for you, collaborating with your insurance company to ensure expert repair services with dedication and care. We focus on meeting OEM standards and understanding your needs. Our 'X factor' 22 years of experience lies in restoring both your vehicle and your peace of mind. Quality Assurance Lifetime Warranty Free Honest Estimates Car Rentals Towing Service Insurance Claims Self-Pay "Going beyond the typical approach, we ensure every aspect of our service is designed to provide you with the best experience and the highest quality repairs. We scrutinize every detail, from the smallest scratch to the largest dent, adhering strictly to OEM standards. With CARSTAR REV Collision, you'll find that our exceptional commitment to customer service is what truly sets us apart."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (151)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many noting that their vehicles were returned looking brand new. The repair work was frequently described as excellent, professional, and thorough, with several customers highlighting that their cars were completed ahead of schedule. Communication stood out as a major strength, with customers appreciating the proactive text and phone updates throughout the repair process, eliminating the need to follow up themselves. Staff friendliness, transparency, and willingness to explain every step of the repair process were also highly commended. A few customers noted minor concerns, including a signal light issue that went unanswered after a voicemail, loose molding on a repaired vehicle, and difficulty navigating the parking lot - all of which reflect direct customer observations rather than system recommendations.
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"... repaired a dent on my vehicle and also fixed my AC, and the quality of the work was excellent. The team communicated with me throughout the entire ..." Read more
"... REV Collision did very good job in fixing my car, they are not only professional in fixing and repairing the damages but also trustworthy. The car came back ..." Read more
"I am so impressed with the service at Carstar! They did an excellent job repairing my car. The staff was incredibly professional, and my car ..." Read more
"... 722. My car was complete on 81! Less than 10 days! The quality of work to repair my car is impeccable! My car appeared as if nothing happened to it! My ..." Read more
"... went all the vehicles and parts in the lot. Also they didn't probably glue done some molding they disassembled on my car." Read more
"... did when I bought it brand new 4 months ago. And it was completed a lot quicker than I expected. The staff were very friendly and helpful as well." Read more
"It was giving back to us 3 days before the release day. Good Job REV"
"True to delivery date and the work was not rushed"
"... pick up! Another thing I loved is the fast service, my vehicle was done in under 9 days! Definitely will be referring others to this business! ..." Read more
"I turned in my car for collision service on 722. My car was complete on 81! Less than 10 days! The quality of work to repair my car is impeccable! ..." Read more
"... no point where I had to reach out to them because they were big on updating me themselves before I could even ask. 10010" Read more
"Transparent and thorough process. They set clear expectations and timeline up front and walked me through every step of the way. I got ..." Read more
"The work done was great. Handled communication well. Great customer service from the front desk to the back."
"The shop personel kept me informed of the repair process with constant contact."
"... out great, and the customer service was excellent. They communicate everything very clearly, and when you go there, they explain the entire process ..." Read more

My Experience

I turned in my car for collision service on 7/22. My car was complete on 8/1! Less than 10 days! The quality of work to repair my car is impeccable! My car appeared as if nothing happened to it! My car returned back to me cleaned and smelling good! Everyone in the office was so nice and the owner explained what was done to fix my car from beginning to end! Please bring your vehicle to this place! You will not regret it!

Likely to Recommend

I’m telling any and everyone to bring their car here. They will not be disappointed!

Repair Quality

This place is top tier! The service was complete in 9 days and by car looks better than I expected! Al the staff was super nice! Please bring you car here!

Customer Service

Everyone was so nice and showed me the before and after pictures. It felt like I was with family!

Returned Clean

My Experience

Job well done, team! I will recommend this establishment.

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Repair Quality

Customer Service

Returned Clean

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My Experience

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Exelent

Repair Quality

Exelent

Customer Service

Excelente service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I chose Carstar Rev post accident based on stellar reviews & being a preferred shop by State Farm. The communication by Rhobea and his team was great. They really worked hard to find all the damage & insisted on top quality parts to make my 2025 car look as new as it was pre accident. The Photos , clear communication & going the extra mile was such a pleasure. They even insisted they washed it before I could pick it up. I won’t go anywhere else. Thank you Rhobea!

Customer Service

Returned Clean

Likely to Recommend

Highly likely to recommend & close to home.

Repair Quality

The work done was great. Handled communication well. Great customer service from the front desk to the back.

Customer Service

Great communication with me.

Returned Clean

Likely to Recommend

Repair Quality

I have a warning light that populates when I use my right signal. I left a voicemail and have not received a response.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The car looks exactly like it did when I bought it brand new 4 months ago. And it was completed a lot quicker than I expected. The staff were very friendly and helpful as well.

My Experience

Likely to Recommend

Repair Quality

Great customer service!

Customer Service

Returned Clean

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Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Todo muy bien y en tiempo, gracias Carstar

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service. Front dest was very welcoming and polite. They already have a system in place so everything was taken care of with ease. From the paperwork, the rental recommendation, updates on the status of my vehicle to the return of my vehicle, it was all so simple. I definitely appreciate the service that they provided.

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Customer Service

Returned Clean

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Repair Quality

Great communication and service

Customer Service

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Repair Quality

I had a great experience with Carstar while they handled repairs while working with my insurance. They repaired a dent on my vehicle and also fixed my A/C, and the quality of the work was excellent. The team communicated with me throughout the entire process, kept me updated on the progress, and explained all the details clearly. Everything was completed in a timely manner, and they made the repair process as smooth and stress-free as possible. I appreciate their professionalism, attention to detail, and outstanding customer service. I would definitely recommend Carstar to anyone needing vehicle repairs! I’ve already passed their card to my coworkers.

Customer Service

Returned Clean

My Experience

Friendly and courteous service. Completed on time. We’ll done

Likely to Recommend

Totally satisfied

Repair Quality

Friendly and courteous, work was completed on time and well satisfied. My truck is just like new. Thanks

Customer Service

Totally satisfied

Returned Clean