CARSTAR Rev Collision

5.0 (183reviews)
99%
4420 HWY 6 N,  Houston,  TX  77084
Bot
Shop AssistantSparkles

In operation 7 years.

CARSTAR REV Collision redefines customer care in vehicle repair. We work for you, collaborating with your insurance company to ensure expert repair services with dedication and care. We focus on meeting OEM standards and understanding your needs. Our 'X factor' 22 years of experience lies in restoring both your vehicle and your peace of mind. Quality Assurance Lifetime Warranty Free Honest Estimates Car Rentals Towing Service Insurance Claims Self-Pay "Going beyond the typical approach, we ensure every aspect of our service is designed to provide you with the best experience and the highest quality repairs. We scrutinize every detail, from the smallest scratch to the largest dent, adhering strictly to OEM standards. With CARSTAR REV Collision, you'll find that our exceptional commitment to customer service is what truly sets us apart."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (183)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted that vehicles were returned looking brand new, with several completed ahead of schedule. The team was frequently commended for being professional, friendly, and thorough, going above and beyond by handling rental arrangements and insurance coordination. Customers appreciated the detailed explanations provided at every stage of the repair process and the proactive updates via texts and calls. A few customers noted minor concerns, including a warning light issue after repair, molding not properly reattached, and interior fingerprints left on one vehicle - all mentioned directly in customer feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"... 722. My car was complete on 81! Less than 10 days! The quality of work to repair my car is impeccable! My car appeared as if nothing happened to it! My ..." Read more
"... repaired a dent on my vehicle and also fixed my AC, and the quality of the work was excellent. The team communicated with me throughout the entire ..." Read more
"Transparent and thorough process. They set clear expectations and timeline up front and walked me through every ..." Read more
"... explained everything well from start to finish and my car looked like new and havent had any issues since pick up! Another thing I loved is the fast service, my vehicle ..." Read more
"Took my car in on the spot and really committed to getting it back to me quick. Kept me informed the whole way through."
"... did when I bought it brand new 4 months ago. And it was completed a lot quicker than I expected. The staff were very friendly and helpful as well." Read more
"True to delivery date and the work was not rushed"
"My truck was ready on the day promised!"
"There was a slight delay but they proactively advised me with plenty of notice"
"... any issues since pick up! Another thing I loved is the fast service, my vehicle was done in under 9 days! Definitely will be referring others to this business! ..." Read more
"... oriented. They did a great job with my repair and went above and beyond to make sure I was kept up-to-date on the status of the repair" Read more
"Car Rev was very communicative and efficient during the whole process of getting my car fixed! I would 100% recommend to ..." Read more
"Excellent communication, they finished the job ahead of schedule and also very well documented, and actually went ..." Read more
"The work done was great. Handled communication well. Great customer service from the front desk to the back."
"... light that populates when I use my right signal. I left a voicemail and have not received a response." Read more

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My Experience

I appreciate your professionalism. Y’all went above and beyond from explaining what to expect, kept me informed as to the time lines, and when the work would be completed. Should my car ever need any kind of repairs, it will go straight to you and your team. I will gladly recommend you to my friends. Thank you so much.

Likely to Recommend

I already have. Told my family and friends about your professionalism.

Repair Quality

I am very satisfied. If there’s a mechanical problem with my car, I will bring it straight to you and your team. I’ve already recommended y’all to a friend of mine. She said she would call you.

Customer Service

Customer service was great from beginning to end.

Returned Clean

My Experience

Work done professionally and to my satisfaction. Would recommend your service.

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My Experience

Robbie and Malek were great! I’ve never had to have body work done on a vehicle before, but they made they made sure to be informative, and educated me on all procedures done on my vehicle. They took me through step by step, and even provided tons of photos of the process. I’d recommend these guys to anyone looking for a professional collision repair shop. My car looks brand new!

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Repair Quality

I would recommend this body repair shop to anyone looking for a thorough, professional team. My car looks brand new!

Customer Service

Robbie and Malek were very patient and informative. They made sure I had firsthand knowledge of the body work done, providing several pictures, showing me step by step everything done on my car!

Returned Clean

My Experience

Robbie and his team are absolutely phenomenal! They are excellent at everything they do, and they are energetic and understanding and very kind. They definitely set the bar for other collision shops and I absolutely recommend them to anyone!

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Repair Quality

Robbie and his team are absolutely phenomenal. Professional, caring, prudent, and just all around fantastic at what they do. Definitely sets the bar among collision shops and I recommend them to anyone!!

Customer Service

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Definitely would recommend!

Repair Quality

Robbie and his team went over and beyond. They didn't have to cover some parts and labor but they chose to. They kept in touch during my car duration and let me know details on an every other day basis. When I picked up my car I received a detailed breakdown of everything that was done. I appreciated everything about them!

Customer Service

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Repair Quality

Great job

Customer Service

We received the best attention

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My Experience

Very professional. Great group of people to work with. Recommend them highly. My car looks great!!!

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Would recommend them highly.

Repair Quality

Excellent work !

Customer Service

Professional but friendly.

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Repair Quality

Would totally recommend CARSTAR to my family and friends! They are very professional and did an absolute great job on my car and completed on time. Great experience all around. Thanks so much!

Customer Service

The staff and the manager were all professional.

Returned Clean

My Experience

Everything was beautiful and went by really smoothly. You guys helped answer all my question and helped calm me down through out this process. Only thing was the inside of my car had a whole bunch of black finger prints so I had to do a good wipe down. But the customer service was hands down what helped make this process go smoother for me!!

My Experience

I had a great experience with CARSTAR REV Collision. The team was professional, friendly, and kept me informed throughout the repair process. My vehicle was repaired beautifully, and I was very satisfied with the quality of the work and customer service. I truly appreciate how well everything was handled and would definitely recommend them to others.

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I would use them again.

Repair Quality

The car was thoroughly evaluated and everything was fix. It looks great!

Customer Service

Robby communicated whenever it was needed, and he is very nice. They impress you by wanting to make everything perfect.

Returned Clean