CARSTAR Rev Collision

5.0 (151reviews)
100%
4420 HWY 6 N,  Houston,  TX  77084
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Shop AssistantSparkles

In operation 7 years.

CARSTAR REV Collision redefines customer care in vehicle repair. We work for you, collaborating with your insurance company to ensure expert repair services with dedication and care. We focus on meeting OEM standards and understanding your needs. Our 'X factor' 22 years of experience lies in restoring both your vehicle and your peace of mind. Quality Assurance Lifetime Warranty Free Honest Estimates Car Rentals Towing Service Insurance Claims Self-Pay "Going beyond the typical approach, we ensure every aspect of our service is designed to provide you with the best experience and the highest quality repairs. We scrutinize every detail, from the smallest scratch to the largest dent, adhering strictly to OEM standards. With CARSTAR REV Collision, you'll find that our exceptional commitment to customer service is what truly sets us apart."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (151)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with staff being described as professional, friendly, and caring. The quality of repairs receives outstanding feedback, with vehicles looking like new and meeting or exceeding expectations. Communication stands out as a major strength, with customers appreciating regular updates, detailed explanations, and proactive contact throughout the repair process. Timeliness is another key positive, with many repairs completed ahead of schedule and delivery dates being accurate. Customers frequently mention feeling valued and not taken advantage of, particularly appreciating the transparent and collaborative approach to repairs.
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"... dent on my vehicle and also fixed my AC, and the quality of the work was excellent. The team communicated with me throughout the entire process, kept me updated ..." Read more
"I give CarStar a 10. Very professional and they did a great job on repairing my fender bender and replacing my front windshield. ..." Read more
"Looks brand new"
"... step of the way. I got timely correspondence and work quality seems to be excellent." Read more
"It was ready the date that was expected which was actually sooner than the overall time I thought it ..." Read more
"ready before the date"
"True to delivery date and the work was not rushed"
"... issues since pick up! Another thing I loved is the fast service, my vehicle was done in under 9 days! Definitely will be referring others to this business! ..." Read more
"The initial estimate date was spot on."
"Customer service was A1!! I received consistent updates, they called the rental company for me, they dealt ..." Read more
"... AC, and the quality of the work was excellent. The team communicated with me throughout the entire process, kept me updated on the progress, and explained all ..." Read more
"The shop personel kept me informed of the repair process with constant contact."
"I received a daily update as to progression of repairs."
"Car Rev was very communicative and efficient during the whole process of getting my car fixed! I would ..." Read more

My Experience

I turned in my car for collision service on 7/22. My car was complete on 8/1! Less than 10 days! The quality of work to repair my car is impeccable! My car appeared as if nothing happened to it! My car returned back to me cleaned and smelling good! Everyone in the office was so nice and the owner explained what was done to fix my car from beginning to end! Please bring your vehicle to this place! You will not regret it!

My Experience

Job well done, team! I will recommend this establishment.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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My Experience

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Exelent

Repair Quality

Exelent

Customer Service

Excelente service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I chose Carstar Rev post accident based on stellar reviews & being a preferred shop by State Farm. The communication by Rhobea and his team was great. They really worked hard to find all the damage & insisted on top quality parts to make my 2025 car look as new as it was pre accident. The Photos , clear communication & going the extra mile was such a pleasure. They even insisted they washed it before I could pick it up. I won’t go anywhere else. Thank you Rhobea!

Customer Service

Returned Clean

Likely to Recommend

Highly likely to recommend & close to home.

Repair Quality

The work done was great. Handled communication well. Great customer service from the front desk to the back.

Customer Service

Great communication with me.

Returned Clean

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Repair Quality

I have a warning light that populates when I use my right signal. I left a voicemail and have not received a response.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The car looks exactly like it did when I bought it brand new 4 months ago. And it was completed a lot quicker than I expected. The staff were very friendly and helpful as well.

My Experience

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Repair Quality

Great customer service!

Customer Service

Returned Clean

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Customer Service

Returned Clean

Translated from Spanish by Carwise
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Repair Quality

Todo muy bien y en tiempo, gracias Carstar

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service. Front dest was very welcoming and polite. They already have a system in place so everything was taken care of with ease. From the paperwork, the rental recommendation, updates on the status of my vehicle to the return of my vehicle, it was all so simple. I definitely appreciate the service that they provided.

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Customer Service

Returned Clean

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Repair Quality

Great communication and service

Customer Service

Returned Clean

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Repair Quality

I had a great experience with Carstar while they handled repairs while working with my insurance. They repaired a dent on my vehicle and also fixed my A/C, and the quality of the work was excellent. The team communicated with me throughout the entire process, kept me updated on the progress, and explained all the details clearly. Everything was completed in a timely manner, and they made the repair process as smooth and stress-free as possible. I appreciate their professionalism, attention to detail, and outstanding customer service. I would definitely recommend Carstar to anyone needing vehicle repairs! I’ve already passed their card to my coworkers.

Customer Service

Returned Clean

My Experience

Friendly and courteous service. Completed on time. We’ll done

Likely to Recommend

Totally satisfied

Repair Quality

Friendly and courteous, work was completed on time and well satisfied. My truck is just like new. Thanks

Customer Service

Totally satisfied

Returned Clean