Csi Collision Specialist

4.8 (3,070reviews)
97%
5138 Highway 6 North,  Houston,  TX  77084
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Shop AssistantSparkles

In operation 44 years, 36 years at this location.

CSI Collision Specialists offers a Lifetime Written Warranty on all work performed in our facility. As members of the business community we adhere to a code of ethics and pledge honesty, integrity, safety and craftsmanship. All technicians employed hold ASE and I-CAR certificates

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (3,070)

Customers say
Overall Customer Satisfaction
Customers consistently praise CSI Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, attentiveness, and going above and beyond expectations. Daily text message updates are frequently highlighted as a standout feature, keeping customers informed throughout the entire repair process without needing to call. Timeliness is another strength, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including occasional delays beyond initial estimates, use of aftermarket parts in some cases, and isolated instances where follow-up communication or minor repair details needed attention.
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"Outstanding workmanship on the body repair. The quality and attention to detail are exceptional—my vehicle ..." Read more
"... and attention to detail from start to finish. The repair quality exceeded my expectations — my car looks brand new, as if it just rolled out of the showroom. Communication ..." Read more
"... be happier with the CSI collision repair quality. My hummer looks better than it did when I first brought it. The finishing touches were absolutely amazing from ..." Read more
"Excellent quality work, great communication throughout. I am very satisfied. Used CSI for 20 years now and ..." Read more
"... Collision Center recently repaired my Tesla Model X, and the quality of their work was outstanding. The team was professional, detail‑oriented, and kept me updated ..." Read more
"... doing during different stages of the repair process. My vehicle was ready earlier than expected, which was very impressive." Read more
"Absolutely fantastic experience! Service, time, team, quality…all a 10!"
"... throughout the process. The car looks perfect, and the repair was completed faster than expected. I highly recommend CSI Collision for anyone needing reliable ..." Read more

My Experience

Very fast service, great communication. Car cleaned and repaired to satisfaction. I especially appreciate that y'all listened to my concerns and helped me.

My Experience

Fantastic! It was a promised made and promised kept. Great job

My Experience

William did a great job updating me with the repairs made to my Toyota. 5 stars!

My Experience

My Experience

Great communication, helpful and friendly staff. Will was great at keeping me updated

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Repair Quality

Customer Service

My Experience

As well as before, this time I was completely satisfied with all works on my car. They gave me a lift to go home, when I left the car for repairs, and gave me a lift from my house to get my car back. CSI Collision Specialist is the body shop with the excellent team of specialists on each step of necessary repairs: Will, Dell, and all others, and Chuck at the front desk is always the best person to deal with.

Likely to Recommend

I’ve already told my family and colleagues about CSI. Go see CSI!

Repair Quality

Absolutely pleased and very happy with CSI Collision. Y’all did a FANTASTIC job on the work (quality, timing, performance), and the communication was superb. Bravo!!!!

Customer Service

Franshua and the gentleman at the front desk (Joel, perhaps) were EXCELLENT !!!

Returned Clean

My Experience

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My Experience

My Experience

Treated me great. Used CSI in the past

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Repair Quality

Excellent job and service

Customer Service

Returned Clean

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Repair Quality

CSI Collision did an amazing job taking care of my vehicle, and the quality of the repairs exceeded my expectations. Everyone was incredibly friendly, professional, and made the entire process smooth from start to finish. A special thank you to Chuck and Ms. Francois for their outstanding customer service….I highly recommend CSI Collision! Cory!

Customer Service

CSI Collision did an amazing job taking care of my vehicle, and the quality of the repairs exceeded my expectations. Everyone was incredibly friendly, professional, and made the entire process smooth from start to finish. A special thank you to Chuck and Ms. Francois for their outstanding customer service—I highly recommend CSI Collision!

Returned Clean

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Customer Service

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Repair Quality

Bad repair / space between bumper and trunk never fixed properly When pointed out it was insurance fault not installation

Customer Service

Uses secondary parts

Returned Clean

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My Experience

Huge thanks to CSI Collision for taking great care of my Tesla Model X. They replaced the front bumper with excellent workmanship and gave me a good price with some discount. The team was friendly, fast, and honest. I’m really happy with the results and will definitely come back if I need any future repairs.

Likely to Recommend

Repair Quality

CSI Collision Center recently repaired my Tesla Model X, and the quality of their work was outstanding. The team was professional, detail‑oriented, and kept me updated throughout the process. The car looks perfect, and the repair was completed faster than expected. I highly recommend CSI Collision for anyone needing reliable and high‑quality body work.

Customer Service

Returned Clean

My Experience

The staff rom the to no walked in was so welcoming. I was made aware of everything that was going on with my car through every process and step that was completed. The town frame was a quick turn around. I would definitely recommend CSI to anyone I know needing collision assistance. SiTerra

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Returned Clean

My Experience

Really thorough service and repairing with everyday status on the text. They answered all of my calls and were able to repair my car earlier than the initial deadline. Really good work on the repair after I received my car back.

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Good job! William, my collision specialist, was very receptive, accommodating and informative. KUDOS!

Customer Service

Chuck at the front desk, very kind and receptive.

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Customer Service

Returned Clean