1st Choice Collision - Houston

4.9 (814reviews)

98%

(713) 937-9297

10835 W Little York Rd, Houston, TX 77041

98%

See Photos

10835 W Little York Rd
Houston, TX 77041

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About 1st Choice Collision - Houston

See Photos

10835 W Little York Rd
Houston, TX 77041

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 4 years.

1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Genesis

GM Basic

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (814)

Sort By:
Newest
Rating

678 Customers Rated

5 Stars

71.6% Complete

(583)
4 Stars

5% Complete

(41)
3 Stars

1.5% Complete

(12)
2 Stars

1.5% Complete

(12)
1 Star

0.5% Complete

(4)
< 1 Star

3.2% Complete

(26)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, proactive communication, and timely repairs. Many highlight that their vehicles were restored to like-new condition, with several noting repairs were completed ahead of schedule. Customers frequently commend the thorough updates received throughout the repair process via texts, calls, and emails. The cleanliness of returned vehicles, often detailed or washed, was a welcomed surprise for many. A few customers noted minor issues such as hood misalignment, incorrect parts, or small finishing touches that required a return visit, reflecting areas customers felt could be refined. Overall, the vast majority express high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"Our car was looked over carefully and repaired beautifully. All of the team at 1st Choice Collision were very ..." Read more

"Repairs and paint absolutely perfect"

"Good personal attention....went out of way to purchase a replacement battery that was not part of the damaged parts"

"Staff was very professional and courteous. I was kept informed of each stage of the repair and ..." Read more

"Honorable, polite, knowledgeable and they care!!!! There was a feeling of feeling safe to leave my car ..." Read more

"... kept me informed of my repairs the entire time and completed my repairs ahead of schedule." Read more

"Done way ahead of schedule"

"... be without my car from May 28 until June 18, but it was returned to me on June 12." Read more

"They did a wonderful job and they finished early!!"

"... very helpful and the repairs were great. The car was ready a week sooner than the estimated time which was very helpful." Read more

"... way, I was informed of every and any detail. The communication I was receiving from First Choice collision was exceptional." Read more

"Service team was very responsive and kept me updated on status of repairs the entire process. Very please with the level of service and the repair ..." Read more

"My car was repaired in the time that I was given. I received daily updates about the repair progress. I was delighted with the result."

"Communication was a 1010 and completion time was as promised."

"Would have like weekly updates. But overall I was satisfied"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Our car was looked over carefully and repaired beautifully. All of the team at 1st Choice Collision were very ..." Read more

"Repairs and paint absolutely perfect"

"Good personal attention....went out of way to purchase a replacement battery that was not part of the damaged parts"

"Staff was very professional and courteous. I was kept informed of each stage of the repair and ..." Read more

"Honorable, polite, knowledgeable and they care!!!! There was a feeling of feeling safe to leave my car ..." Read more

"... kept me informed of my repairs the entire time and completed my repairs ahead of schedule." Read more

"Done way ahead of schedule"

"... be without my car from May 28 until June 18, but it was returned to me on June 12." Read more

"They did a wonderful job and they finished early!!"

"... very helpful and the repairs were great. The car was ready a week sooner than the estimated time which was very helpful." Read more

"... way, I was informed of every and any detail. The communication I was receiving from First Choice collision was exceptional." Read more

"Service team was very responsive and kept me updated on status of repairs the entire process. Very please with the level of service and the repair ..." Read more

"My car was repaired in the time that I was given. I received daily updates about the repair progress. I was delighted with the result."

"Communication was a 1010 and completion time was as promised."

"Would have like weekly updates. But overall I was satisfied"

Janet (Hyundai owner) reviewed 9/19/26

I would like to rate this facility a number 10 from Ms Sharon the receptionist to Veronica Skains service advisor. Very professional people, kept me updated on the progress of my vehicle the painter did an awesome job matching the paint color.I would use them again. Thank you from Janet Martinez one satisfied customer 🙂👍🏾

Laura (Mazda owner) reviewed 9/18/26

Excellent customer service and my car looks brand new after the repairs.

Excellent customer service and very attentive

Irma (Toyota owner) reviewed 9/17/26

Thank you for keeping me informed.

Crystal (Jeep owner) reviewed 9/17/26

I have used the shop for my other vehicles and if needed will always use them and tell everyone great place

10 out of 10 great service and communication work done timely and great condition

Veronica and team were great, stayed in touch helpful and friendly

Cleaven (Ford owner) reviewed 9/16/26

Oz and Veronica were great! Thorough and Efficient. They paid attention to details and were pleasant and caring. Excellent customer service! 10 stars

Veronica (Infiniti owner) reviewed 9/14/26

Amazing!

Amazing work!

William (Chevrolet owner) reviewed 9/10/26

Great experience. Thanks

Great Team

Chris (Chevrolet owner) reviewed 9/7/26

Great service and very good communication through the entire process. Thank you.

Kyung (Honda owner) reviewed 9/7/26

Robert (Honda owner) reviewed 9/2/26

Nice attention to detail

Good personal attention....went out of way to purchase a replacement battery that was not part of the damaged parts

Charity (Kia owner) reviewed 8/24/26

Great communication and service.

Hendrik (Chevrolet owner) reviewed 8/21/26

Very professional, good communication, good job!

Good Job!

Tonya (Toyota owner) reviewed 8/21/26

Yes. I have brought in many of my vehicles for repairs.

Myron (Chevrolet owner) reviewed 8/20/26

William (Toyota owner) reviewed 8/13/26

Thanks again for repairing my truck. It was a good experience. I will be glad to use you again and recommend your business. Wm. Brady Reed

Francisco (Ford owner) reviewed 8/10/26

Veronica kept me informed as repairs were happening. I received my Bronco back a day early and it looks marvelous. Thank you!

Veronica was amazing!

Gloria (Buick owner) reviewed 8/10/26

I was very pleased with the repair of my vehicle. I was also very pleased with the updates that l received during the ongoing of the repair. My car was practically new when the accident occurred and it was restored to it's original Look. Thanks for your expertise.

Elizabeth (Toyota owner) reviewed 8/10/26

The staff was very helpful and friendly. They got my handicapped adapted van back to me very quickly because they understood my dilemma. The van looks great.

I will remember your name and recommend

Great job

Beautiful work

Carl (Jeep owner) reviewed 8/6/26

you folks did a beautiful job restoring our car!

helpful and efficient

Hoang Huy (Honda owner) reviewed 8/6/26

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

1st Choice Collision - Houston

Take photos and get an online estimate

Schedule an estimate appointment

About 1st Choice Collision - Houston

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (814)

678 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0