1st Choice Collision - Houston
In operation 4 years.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High quality parts were sourced, the repairs and repaint quality were on par with the OEM standard, and all of the calibrations and safety checks were completed. All of these brought my car back to the way it look and drove prior to the accident. I greatly appreciate the entire team, and Veronica for getting me back in my 11th gen Civic Si!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Honestly I been coming to this fine business because of the people because of how they treat me and their work which I am greatly satisfied with and 100% yes I will recommend anyone to them.
Repair Quality - 5.0/5.0 -
Great customer service, gone beyond my expectations.
Customer Service - 5.0/5.0 -
Second to none in my experiences dealing with other businesses.
Likely to Recommend - 5.0/5.0 -
High Recommend
Repair Quality - 5.0/5.0 -
The work on my car looks amazing. Detailed and professional
Customer Service - 5.0/5.0 -
Excellent work and customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They took great care of on repairing my truck and I’m happy with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the repair work
Customer Service - 5.0/5.0 -
They kept in contact with me every stage of the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I think that my damaged was overpriced. Overall the quality of work that was performed was great.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely amazing communication and customer service. I felt very comfortable and confident along every step.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always refer friends to them
Repair Quality - 5.0/5.0 -
1st Choice Collision always does great work.
Customer Service - 5.0/5.0 -
Everyone one there is always helping, empathetic and great to work with
Returned Clean
My Experience - 5.0/5.0 -
They did an outstanding job! Veronica was very helpful and kept us informed every step of the way. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Can't tell anything ever happened! If my dad was still around he would have done the job, but 1st Choice did just as good as my old dad! Good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was done perfectly. The nice thing about working with 1st Choice Collision is that they have direct contact with various insurance companies. I used Farmers and at first was just going to take it to the dealer, but Farmers made it more of a pain in the neck. First, you have to go get an estimate then wait for Farmers then wait to see if the dealership would do the work for that much and all the back-and-forth. It’s much easier just to take it too. Somebody who has direct relationship like 1st Choice Collision. Then you just and your car over and go to work and come pick it up when it’s done and they do a fantastic job.
Likely to Recommend - 5.0/5.0 -
I have recommended them to others and will continue doing so
Repair Quality - 5.0/5.0 -
Our car was looked over carefully and repaired beautifully. All of the team at 1st Choice Collision were very professional and communicated well to keep me updated on the progress. It was a great experience and we are completely satisfied with the work.
Customer Service - 5.0/5.0 -
I like receiving text updates as work progressed with estimated timelines provided. Everyone always seemed happy to take our call and answer any questions.