CARSTAR Windfern Collision

4.9 (615reviews)

97%

(832) 559-7765

12470 Windfern Road, Houston, TX 77064

97%

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12470 Windfern Road
Houston, TX 77064

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About CARSTAR Windfern Collision

See Photos

12470 Windfern Road
Houston, TX 77064

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

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In operation 3 years.

At CARSTAR Windfern Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Houston, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 6:00 pm
Fri	7:30 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (615)

Sort By:
Newest
Rating

525 Customers Rated

5 Stars

80.2% Complete

(493)
4 Stars

3.1% Complete

(19)
3 Stars

0.8% Complete

(5)
2 Stars

0.3% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

1% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for exceptional service quality, with repairs frequently described as looking brand new and exceeding expectations. The team was widely commended for going above and beyond, including complimentary cleaning and detailing of vehicles. Communication stood out as a key strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including clearer status updates through the online portal, more proactive communication during delays, and ensuring thorough quality checks before notifying customers of completion. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"I am impressed with the quality, attention to detail and the communication"

"They performed above and beyond my expectations."

"... clean on the outside look is shining and fresh. The repair look like there was nothing even there so I was very satisfied and will be recommending" Read more

"Didnt have a good experience here. I had a GMC Savana that was brought in as a fleet ..." Read more

"Car is better than before the wreck."

"... they called me on Friday to come pick up my van. CS under promised and over delivered. I will definitely recommend them to other people ..." Read more

"... great work. Was kept informed about repairs. Even finished the work 2 days ahead of schedule." Read more

"Everyone that I worked with went above and beyond. I got my car back the same week and I cannot thank you enough for the quick turnaround ..." Read more

"... kept informed on the timing of the repairs and the repairs were performed quicker than I had expected ." Read more

"The delivery date was moving too often and on the day it was expected to be delivered."

"They kept me informed throughout the whole process."

"... quality of the repair. This that can be improved is the details on the car status and communication, principally when there are delays on finishing the work." Read more

"... promptly ahead of what I had expected. Service managers kept me up to date with text messages regarding the stages of completion. Very professional and friendly group!!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I am impressed with the quality, attention to detail and the communication"

"They performed above and beyond my expectations."

"... clean on the outside look is shining and fresh. The repair look like there was nothing even there so I was very satisfied and will be recommending" Read more

"Didnt have a good experience here. I had a GMC Savana that was brought in as a fleet ..." Read more

"Car is better than before the wreck."

"... they called me on Friday to come pick up my van. CS under promised and over delivered. I will definitely recommend them to other people ..." Read more

"... great work. Was kept informed about repairs. Even finished the work 2 days ahead of schedule." Read more

"Everyone that I worked with went above and beyond. I got my car back the same week and I cannot thank you enough for the quick turnaround ..." Read more

"... kept informed on the timing of the repairs and the repairs were performed quicker than I had expected ." Read more

"The delivery date was moving too often and on the day it was expected to be delivered."

"They kept me informed throughout the whole process."

"... quality of the repair. This that can be improved is the details on the car status and communication, principally when there are delays on finishing the work." Read more

"... promptly ahead of what I had expected. Service managers kept me up to date with text messages regarding the stages of completion. Very professional and friendly group!!" Read more

Peter (Cadillac owner) reviewed 9/3/26

Job well done. Mohammed was great.

Great job by the team

Mohammed was terrific with updates

Cameron (Chevrolet owner) reviewed 8/24/26

Muhammad did a good job keeping me updated.

Muhammad kept me up to date on all the progress, and the final product looked great.

Linda (Tesla owner) reviewed 8/21/26

Mia (Kia owner) reviewed 8/18/26

Mohammad was great in getting me all the details upfront. Went through insurance and everything went smoothly.

Remther (Toyota owner) reviewed 8/18/26

Demetris (Acura owner) reviewed 8/17/26

Laura (Ford owner) reviewed 8/13/26

Vanessa (Chrysler owner) reviewed 8/13/26

We found the waiting room very clean and welcoming. We especially liked the coffee and tea machines. Wonderful customer service.

We were professionally well cared for. I especially appreciated the updates and completion was done as promised. Thank you Mr. Mohammed.

Omar (Honda owner) reviewed 8/13/26

I appreciate Mohammeds very attentive and kind help as well as the team going above and beyond with the repairs

Mitang (Infiniti owner) reviewed 8/12/26

Excellent service for the cars! Very professional, friendly, and helpful.

Felipe (Hyundai owner) reviewed 8/10/26

Mohammad Abdulla provided excellent customer service, and the entire team at CARSTAR did a great job at fixing the damages to my car.

Deborah (Honda owner) reviewed 8/3/26

You guys did a fabulous job on Ms. Pearl.

Alex (Ford owner) reviewed 8/3/26

Mohammed was extremely patient and helpful. Definitely will come back if needed.

Deshaun (Mercury owner) reviewed 8/1/26

Thanks car star! Mohammad Was very helpful and kept me up to date.

Thomas (GMC owner) reviewed 7/31/26

Ayanna (Ford owner) reviewed 7/29/26

Great work no complaints thanks for all the updates

Gail (Chevrolet owner) reviewed 7/20/26

Very Professional and Helpful employees going out of their way to make this experience a success for me and their company! I would recommend this company to anyone that needs car repairs!

David (RAM owner) reviewed 7/20/26

Yes I will continue using them

Very happy with service was updated day by day

Very friendly and whenever I called they all knew the information I needed

Jimmy (RAM owner) reviewed 7/18/26

Friendly staff They fix are van in timely time they sure we were completely satisfied. The manager was very kind to us enjoyed doing business with this company We we refer this company to to our friends thank you to all of the staff

The service was very good

Alcie (Nissan owner) reviewed 7/13/26

Mohammed was very good at getting all the repairs done fast and accurate. Windfern is a very good place to take your vehicle customer service is 100 % nice professional. Very special thanks to mohhamed

Mohammed is very exceptional person who goes abo e and beyond to ensure customer satisfaction

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

CARSTAR Windfern Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About CARSTAR Windfern Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (615)

525 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -