CARSTAR Windfern Collision

4.9 (631reviews)
99%
12470 Windfern Road,  Houston,  TX  77064
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Shop AssistantSparkles

In operation 3 years.

At CARSTAR Windfern Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Houston, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (631)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as outstanding, professional, and exceeding expectations. Many noted their vehicles looked brand new upon return. Communication was a standout strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciated the added touch of receiving their vehicles cleaned inside and out. A few customers noted areas for improvement, including more proactive update communications, closer attention to detail on non-collision-related items, and ensuring all components are properly installed before customer notification.
Select to learn more
"Car is better than before the wreck."
"i was very satisfied with how fast the repair was & how everything ran so smoothly, i loved that my vehicle was cleaned from the outside ..." Read more
"They performed above and beyond my expectations."
"They did an amazing job on my car! And they got it finished sooner than I expected."
"The work they did was great. Coordination was good. Information updates could have been more frequent ..." Read more
"It was completed in less than half the time."
"My vehicle was ready sooner."
"Everyone that I worked with went above and beyond. I got my car back the same week and I cannot thank you enough for the quick turnaround time. Especially ..." Read more
"It was completed earlier than promised!"
"was delayed two days but they informed me of the reason appropriately"
"They kept me informed throughout the whole process."
"Communication was consistent, but not overwhelming."
"The work they did was great. Coordination was good. Information updates could have been more frequent and there were several issues unrelated to the actual ..." Read more
"... to watch the process. It was not really updated. I had to call and check as I had not received any updates." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My mother had recommended me and ill pass on the same reference

Repair Quality

Had a few hiccups, but it turned out great in the end. Hector and Heather made sure I was satisfied with everything even after I lost my cool. I appreciate them for that.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was great and professional, they did a phenomenal job with my Rogue!

Customer Service

Returned Clean

Likely to Recommend

Absolutely!!!

Repair Quality

Hector was phenomenal!!! I love the service turn around time and the work done to my car!!!

Customer Service

Hector was amazing he was thorough and very helpful

Returned Clean

My Experience

I will pass this repair jobs to friends and family.

Likely to Recommend

Like the services.

Repair Quality

Very please

Customer Service

Returned Clean

My Experience

Estoy muy contento con el trabajo que le hicieron a mi carro son profesionales para trabajar

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mohammad was very helpful and knowledgeable from the beginning

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

EXCELLENT service and staff!!! Very knowledgeable and VERY helpful. They made the experience of getting my car fixed by helping me with the rental car. They absolutely made an normally unpleasant situation very easy!!! Five Stars!

Likely to Recommend

I will, and I have recommended them!!! We have used this company before, and returned for a different car.

Repair Quality

More than satisfied!

Customer Service

Outstanding!!!! Excellent work and service! Hector was very nice to work with. The entire staff was very helpful!!

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

"¡Puntaje máximo para el equipo! Reparación impecable en mi Toyota, entregado a tiempo y con una atención de primera. Da mucha confianza dejar el vehículo en manos de profesionales tan capacitados. ¡Totalmente recomendados!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding work. Looks like new.

Likely to Recommend

Repair Quality

Great job!

Customer Service

They kept me updated and finished on time.

Returned Clean

My Experience

Very happy with the service and quality of work from Mohammed and his team.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The work they did was great. Coordination was good. Information updates could have been more frequent and there were several issues unrelated to the actual collision repair that I had to go back and have them address. These were issues related to attention to detail such as leaving the interior of my vehicle as they found it and cleaning up after themselves (trash left in the car, overspray on the side mirror, etc).

Customer Service

Issues were addressed satisfactorily

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My truck looks as it was NOT involved in an accident!!! Truck looks good as new! Héctor Delgado and his customer service was outstanding ! Glad I was able to work with him. Great work guys!

Likely to Recommend

This isn’t the first time I work with Carstar and have recommended them to friends and family in the past.

Repair Quality

I am very happy with the work performed by Carstar Winfern location. And it was great to work with Hector Delgado! He is a true professional he kept me updated step by step and he returned my call sooner than expected! Thank yall

Customer Service

Héctor Delgados customer service was exceptional!

Returned Clean

Likely to Recommend

I t was very clean.

Repair Quality

Very professional and helpful and did an excellent job!

Customer Service

Excellent job!

Returned Clean

My Experience

Impressed by the quality of work done on my truck. Completion of the work was done in half of time quoted and others have taken.

Likely to Recommend

Repair Quality

Tha ParkSense Service Front Sensors doesn’t work.

Customer Service

Tha ParkSense Service Front Sensors doesn’t work.

Returned Clean

My Experience

Job well done. Mohammed was great.

Likely to Recommend

Repair Quality

Great job by the team

Customer Service

Mohammed was terrific with updates

Returned Clean

My Experience

Muhammad did a good job keeping me updated.

Likely to Recommend

Repair Quality

Customer Service

Muhammad kept me up to date on all the progress, and the final product looked great.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Mohammad was great in getting me all the details upfront. Went through insurance and everything went smoothly.

Customer Service

Returned Clean