Joe Myers Collision Center

4.8 (7,248reviews)
97%
19010-B Northwest Fwy,  Houston,  TX  77065
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In operation 48 years, 8 years at this location.

Joe Myers Collision Center offers a full line of auto body repair services. Stop in today to get a free estimate and let our certified technicians put the pieces back together, and bring your car, truck, van, or SUV back to pre-loss condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
Hyundai
Kia
Scion
Toyota
Call
Email

Reviews (7,248)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication through daily texts, calls, and emails keeping customers informed at every stage. Timeliness is a strong point, with numerous customers reporting vehicles completed ahead of schedule. The professionalism, friendliness, and attentiveness of both the service advisors and front desk staff are frequently highlighted. A few customers noted areas for improvement directly in their feedback, including desires for more frequent proactive updates, occasional delays, and isolated quality touch-up needs, reflecting opportunities the shop can continue to address.
AI-Generated from reviews written in the last 12 months
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"... with the accessibility of a rental car close by, to the regular communication from the associate from the collision department to the high quality repairs done on my ..." Read more
"They did an awesome job on the repair of my vehicle, it looked like new. I would definitely recommend ..." Read more
"Very professional, courteous, outstanding workmanship"
"... Ive experienced. And on top of all that excellence, the repair was perfect." Read more
"My car looks brand new, great repair job, very efficient. The team cleaned and vacuumed the interior!"
"My vehicle was ready 1 day before scheduled day."
"... for keeping me posted daily on their progress and finishing up a day sooner then planned!!!" Read more
"... but was told one and a half to two weeks. However, I did not receive my vehicle until more than a month had passed for what I was told was a simple front ..." Read more
"It was ready before the estimated time"
"6 days early"
"The biggest issue was the lack of communication. I never received any updates about my car unless I called first. If I hadnt reached out, I wouldnt have ..." Read more
"... an excellent team member of Joe Myers Collision. Communication was on point, and all questions and concerns were answered and addressed. I am 100% satisfied ..." Read more
"I received a text message with an update everyday. It was great!!"
"... of communicating with the insurance company, but I was frustrated at times and felt as if notifying me was an afterthough." Read more
"It took 3 weeks for my repair to be finished but what I love was the communication in between. They made sure to communicate and keep me updated. Even when ..." Read more

My Experience

The rep kept us informed during the whole process.

Likely to Recommend

Repair Quality

Repair looked like new. Excellent staff and was kept informed from start to finish

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m extremely happy with the work done on my car! Everything was finished on time, and the results came out perfect. You honestly can’t even tell that my car was ever scratched or involved in an accident—it looks brand new again! I really appreciate the attention to detail and the great work. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Professional and kind attitude was greatly appreciated.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent customer service, I am very happy with all the services :)

Likely to Recommend

Repair Quality

Excellent service

Customer Service

excellent

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Catalytic converter was replaced. It works. But, my goodness, this is the cleanest my truck has been in years. Thanks guys!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Buen trabajo

Customer Service

Buen trabajo

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Israel did a good job communicating the work to be done and saving me a few bucks-good job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really thank you for my recent repair. It was a great experience with that professional team.

Likely to Recommend

Repair Quality

Very good job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was very disappointed that a tire was installed without my notice. I feel that I should've been notified because I would've taken it to the tire store and had it replaced because I had insurance. Instead the insurance company got charged for the overpriced tire, which I'll have to let them know. What's the world coming to?

Customer Service

I was very disappointed that a tire was installed without my notice. I feel that I should've been notified because I would've taken it to the tire store and had it replaced because I had insurance. Instead the insurance company got charged for the overpriced tire, which I'll have to let them know. What's the world coming to?

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

jim was so helpful and such a great spirit throughout the process thank you!

My Experience

My Experience

I was very satisfied with the ladies at the front desk. They gave me all the information I needed to follow up on my repairs. The gentleman Walter kept in contact with us on updates and explained to us on the warranty they offer. All repairs look great! I highly recommend this location.

My Experience

Excellent communication and service from Mr. Sevilla.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car alarm/remote is not working as it did prior to the work. Not sure if the handle on my drivers side door need to be programmed.

Customer Service

Always got timely updates

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very impressed with the professionalism of both individuals that handled my auto repairs. David and Walter were both very informative and kept me in the loop as repairs progressed.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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