Caliber - Cypress
23266 N.W. Freeway,
Cypress,
TX
77429
USA
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Acura
Ford
Honda
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. Communication stood out as a major strength, with customers appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. Customers noted the staff as friendly, professional, and courteous. A few customers mentioned areas for improvement, including occasional delays in promised completion dates, missed repairs requiring return visits, and isolated communication gaps. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"... from start to finish. The team was professional, the repairs were done quickly, and my car looks brand new again. I really appreciated the constant communication ..."
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"Completely satisfied. Very impressed with Chris. Professional, courteous and intent on delivering a quality product."
"... incredibly pleased with my Caliber Collision experience. They did a phenomenal job and their staff is courteous and professional. They do an outstanding job of keeping ..."
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"Very pleased, looks good as new!"
"There are still dents at the impact area. My contact person wasn't there at the pickup time ..."
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"... up to date with every steep of my vehicle repairs. They were even completed three days early! The entire process was seamlessly easy. Thank you!"
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"... to get my vehicle in and start work within 2 days. The vehicle was ready within 1 week and looks amazing. Extremely professional with excellent communication. ..."
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"It was finished waaaayyy ahead of schedule"
"They took a little longer than promised."
"Dates kept moving down"
"The updates were few ansd not thorough"
"The communication for when I was getting the car back was horrible. It kept changing. I got the car back. ..."
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"... customer service and excellent work on my vehicle. Kept me informed at all stages via phone call, text and email. Educated me when I didnt understand the ..."
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Darius
(Ford owner)
reviewed 9/14/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Completed vehicle in a timely manner. Would have been great if the company could have a link sent to pay for services
Customer Service - 4.0/5.0
Orlando
(GMC owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kenneth
(Ford owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lori
(Nissan owner)
reviewed 9/10/26
My Experience - 5.0/5.0 -
They did a great job. I wish they would have cleaned my floor mats after getting them dirty.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Zahie
(Toyota owner)
reviewed 9/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Madison
(Hyundai owner)
reviewed 9/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Catherene
(Nissan owner)
reviewed 9/9/26
My Experience - 5.0/5.0 -
Everything was amazing
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Myles
(Honda owner)
reviewed 9/7/26
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Phillip
(Honda owner)
reviewed 9/7/26
My Experience - 5.0/5.0 -
Great communication and was well taken care of by Chris.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0
Jessica
(Toyota owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Taylor
(Kia owner)
reviewed 9/5/26
My Experience - 5.0/5.0 -
Thank you for great communication and the work on the car was finished really quickly. Everything turned out great!
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Judy
(Cadillac owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Trenton
(RAM owner)
reviewed 9/1/26
My Experience - 5.0/5.0 -
Christopher Guinn was great.
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Miguel
(Audi owner)
reviewed 9/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tracie
(Honda owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Excellent service. Dana made this a seamless process. Very grateful for all of his help. 100% would recommend.
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Quyen
(Hyundai owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christie
(RAM owner)
reviewed 8/31/26
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
Billie
(Lexus owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good reliable service