Caliber - Cypress

4.9 (9,953reviews)
98%
23266 N.W. Freeway,  Cypress,  TX  77429

In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (9,953)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, courteous, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with customers appreciating regular text updates and proactive contact throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. The shop demonstrates strong attention to detail, often going above and beyond by cleaning vehicles inside and out. While most experiences are highly positive, some customers noted minor issues like missed details requiring return visits, occasional delays, and communication gaps during staff transitions.
Select to learn more
"Great service and super great customer service!"
"My car looks good as new."
"The best experience I could have hoped for."
"... from start to finish. The team was professional, the repairs were done quickly, and my car looks brand new again. I really appreciated the constant communication ..." Read more
"It was ready faster than I expected!"
"It was ready before the promised time"
"I received my car sooner than expected."
"... from start to finish. The team was professional, the repairs were done quickly, and my car looks brand new again. I really appreciated ..." Read more

My Experience

Everything looks good with the repair, and the paint work was blended in very well!!

My Experience

What is naturally an unpleasant situation(auto accident), was made as pleasant as possible due to our service rep Pedro Hernandez who was super helpful and responsive throughout the whole process.

My Experience

Excellent customer Service from your personal.And service was quick and satisfactory.

Likely to Recommend

Repair Quality

Excellent customer service from your personal as well as outstanding professionalism.

Customer Service

Satisfied

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jonathan worked well for my car and delivered it as brand new thank you

Likely to Recommend

Repair Quality

Great work by jonathan

Customer Service

My Experience

Superb job. I was kept informed every step of the way. Couldn’t ask for any more than that. Work looks terrific. I’ll be bring by other car to them soon.

Likely to Recommend

Thank you

Repair Quality

Great service and experience all around.

Customer Service

Very good customer service, in the forms of communication and personal attention.

My Experience

Jonathan was very knowledgeable and went above and beyond to make sure I understood what my insurance was already willing to cover and walked the vehicle with me showing me what they had already written the estimate for. He also listened to some concerns I had that were related to my accident but not visible from the outside and my insurance didn’t initially cover. He was there and ensured the work was completed in an efficient time frame. Very satisfied!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The paint job looks great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Team was very friendly and kept me updated. Good experience!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very likely

Repair Quality

Thank for doing a good job, being very helpful & friendly.

Customer Service

Great, very good customer service. Thanks

My Experience

Great job. Chris Guinn was a pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience