Caliber - Cinco Ranch

4.9 (5,620reviews)
99%
19350 Fm 1093,  Richmond,  TX  77407

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,620)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, proactive communication, and impressive timeliness. Many highlighted the exceptional repair work, with vehicles restored to like-new condition and in several cases finished ahead of schedule. Daily updates via calls and texts were frequently commended, giving customers peace of mind throughout the process. Staff were widely described as professional, friendly, and knowledgeable. A few customers noted minor issues such as missed periodic updates, slight delays, or small repair imperfections, reflecting areas customers felt could be refined. Overall, the overwhelming sentiment reflects a highly satisfying, stress-free repair experience with strong trust in the team.
Select to learn more
"Caliber did an amazing job on our Camaro. The bumper and headlight replacement and paint workmanship can't be told apart from the factory original. Extremely satisfied with the prompt service and ..." Read more
"... rental company and myself throughout the process. Work on the vehicle was excellent." Read more
"They went over and beyond. Could not be more pleased with their work."
"... work with and they provide frequent status updates. My car is as good as new. Work was done in a timely fashion." Read more
"They had excellent communication, customer service and the repair job was perfect."
"Great service and fast turnaround—my vehicle was delivered a week ahead of schedule!!"
"... splendid smooth Finnish. Very fast and reliable. Got my car 8 days before the initial return date. Thank you Caliber Collision." Read more
"It was ready several days before, almost a whole week, which was a great surprise!"
"Communications from the shop was thorough. My vehicle was completed ahead of schedule. The work on the vehicle looks great."
"... at this location is excellent with communication. My car was ready a week earlier than I expected, which was icing on the cake!" Read more
"... happy with the results, they did an amazing job.. the best part is the communication they have with you during the repairs!! Thank you so much to the caliber team!!!" Read more
"Communication was fantastic. I kept receiving daily updates. The front desk was amazing at responding to phone ..." Read more
"... process was seamless fast and amazing customer service. Caliber collision kept me informed daily of the process of repairs to my vehicle. I felt involved yet able to leave ..." Read more
"Throughout the repair, we were kept informed with regular text messages, which was very helpful and gave us peace of mind. We always knew the status of our vehicle."

My Experience

Car looks brand new. They finished before time and they were thorough with the repairs. Even though they didn’t work with the insurance company I had to use they made an exception. Great job it is greatly appreciated.

My Experience

My Experience

Customer service was excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You all did a good job Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job!

Likely to Recommend

Repair Quality

Tamara does good work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Tamara was quick to respond. She explained everything and kept me very informed about my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were very pleasant to work with, kept me informed every step to my car repair. They did an amazing job.

Customer Service

Returned Clean

My Experience

Communication was fantastic. I kept receiving daily updates. The front desk was amazing at responding to phone calls and answering all my questions. I also appreciate my car being vacuumed and washed before handing it to me. Great experience overall.

Likely to Recommend

Repair Quality

Customer Service

Great communication and friendly staff. The repairs were well done. Bonus with a clean car. Overall outstanding service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The finished collision repair looks good and everything was clean and tidy when I received my auto back. Thanks to Yuri, Thomas and Yadira for their assistance at Cinco Ranch Caliber Collision.

Likely to Recommend

Repair Quality

The collision repair came out better than expected. In addition, it was nice to receive the car back cleaned inside and out.

Customer Service

Was updated daily on the progress of the repair.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service