Crash Champions #0359 Richmond

4.7 (2,292reviews)
93%
23327 Fm 1093 Rd,  Richmond,  TX  77406

In operation 7 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,292)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its excellent communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs is widely celebrated, with numerous customers noting their vehicles looked as good as new or even better than before. Timeliness is another strong point, as many vehicles were completed ahead of schedule. Customers also appreciate the professional, courteous, and friendly staff. A few customers noted areas for improvement directly from their experiences, including occasional delays in estimated completion dates, incomplete repairs requiring return visits, and isolated concerns about vehicle cleanliness upon pickup.

My Experience

Thank you for helping me understand what was going on to fix my car, and thank you for repairing my car in a timely manner. It looks great. Everyone was kind and thoughtful.

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My Experience

Great service, fast and very professional

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My Experience

I appreciate the communication that came with updates regarding my vehicle being repaired. I also appreciate the fact that everything was communicated beforehand about the process of repairing my vehicle and there was no extra step. My insurance GEICO worked easily with yall and the made the entire process swiftly and easily. My car looks brand new and I would definitely recommend/use Crash Champions - Richmond again.

My Experience

I had a great experience with Crash Champions. The team was professional, responsive, and kept me well informed throughout the entire repair process. Communication was excellent, and anytime I had a question or needed an update, they were quick to respond and helpful. I’m very happy with the service I received and appreciate how easy they made the entire process.

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Taylor funny

Returned Clean

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My Experience

There is a loose cable under the front bumper. I took it back but the shop was closed. I no longer see the cable, so I am not sure if it fell off and have no idea what it was for. I will try and go no on Monday

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It was done before they said it was going to be so I'm happy

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Amazing work and reponsivness. All staff were extemely helpful and if I ever need them again, Crash Champions is my go to.

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