Crash Champions #0268 Rosenberg

4.9 (3,139reviews)
98%
3818 Avenue H,  Rosenberg,  TX  77471

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,139)

Customers say
Overall Customer Satisfaction
Customers consistently praised the high quality of repairs, with many noting their vehicles looked brand new after service. The shop received strong recognition for its proactive communication, including regular text and email updates that kept customers informed throughout the repair process. Timeliness was a standout theme, as numerous customers highlighted that their vehicles were completed ahead of schedule. The professionalism, friendliness, and helpfulness of the staff were frequently commended. A few customers noted areas for improvement, such as incomplete inspections, unresolved warning lights after pickup, and occasional delays in follow-up on post-repair concerns.
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"... fixed and back on the road. The were efficient and did an outstanding job. So far I am beyond pleased with the job and happy to be in my vehicle again." Read more
"Great body work, painting , and fixing wheel alignment. Car drives like before accident."
"The workmanship was excellent"
"It literally looks like I never got hit. Thank you"
"Both the time to repair and estimating process exceeded my expectations. The final cost came in right at ..." Read more
"They finished the repairs a week early"
"... know step by step how the repairs were going and it was finished ahead of time, and they waited late for me to pick it up. I was very grateful!" Read more
"Work was excellent and they finished a fool week ahead of schedule."
"it earlier than expected!"
"Love the communications with updates and they finished earlier than expected. Exceptional customer support as well"
"I have never dealt with any company that kept you informed like Crash Champions"
"I loved getting the text messages of the updates so I can know what to expect."
"Your car repair status updates are fantastic! I appreciate the great work and the amazing communication."
"I received a text message every day they worked on my Pathfinder. I was informed what was being done ..." Read more
"I didn't inform me of everything that was broken. Missed broken items on inspection and tried to cover ..." Read more

My Experience

Local office was great, The scheduling was a bit problematic as every step the location for service would change to an inconvenient location

Likely to Recommend

Repair Quality

Ariel kept me updated through text. Natalie at the front desk was welcoming and professional. Work done on my car looked great. Smooth, seamless process. Highly recommend.

Customer Service

Great communication

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Repair Quality

They did a great job! Very professional and very good customer service!

Customer Service

Great

Returned Clean

My Experience

Crash Champions kept me informed and their repairs appear seamless.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work and saved money in the end. Straight up and honest company.

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Repair Quality

Customer Service

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Repair Quality

Very nice job completing work

Customer Service

Returned Clean

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Awesome customer service.

Repair Quality

Repair was completed in a timely manner and I was updated on a regular basis. Car looks great after repairs.

Customer Service

No issues

Returned Clean

Likely to Recommend

I would recommend the shop however I need to wait and see if the sensors on my car straightened up. Some appear to be a little bit off.

Repair Quality

It is too early to tell right now to give an accurate rating. Everything on the vehicle appears to be nicely replaced.

Customer Service

My Experience

It was very smooth process and they took care of it very well!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Great work. Good guys.

Customer Service

Greta work. Good customer service.

My Experience

Crash champions does great work. But equally important is their great customer service. They are professional, polite, and did a nice job communicating to me about the progress of my repair.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Excellent craftmanship. Delivered when promised

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

My vehicle looks great. Performance is well also. The service was professional. I would recommend Crash Champions Collision Repair to Family and friends. Thank you.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean