Fix Auto Westheimer

4.9 (296reviews)
97%
2525 WESTHOLLOW DR,  Houston,  TX  77082
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Shop AssistantSparkles

In operation 18 years.

An auto accident can be a big disruption in your daily routine. At Fix Auto Westheimer we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (296)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The repair work is frequently described as perfect, with vehicles looking brand new and paint matching flawlessly. Communication stands out as a major strength, with customers appreciating daily updates via calls and texts throughout the repair process. Timeliness is another key positive, with many repairs completed ahead of schedule. The shop's attention to detail, including vehicle cleaning and detailing upon completion, creates delightful surprises for customers. While most experiences are overwhelmingly positive, a few customers noted minor issues with paint matching, buffing quality, and some electrical sensor problems that required follow-up visits.
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"... at this body shop, and the result is unacceptable. The color does not match the original factory color at all. It is clearly noticeable in daylight and ..." Read more
"Fix-It Collision exceeded my expectations on the repairs completed on my Porsche Macan S! Bravo!!"
"My car is 2015 SLK250 which they don't make anymore so the jobrepair had to be manufactory-perfect! This ..." Read more
"... professional the customer service, willingly to help. But could not solve the electrical problem" Read more
"When starting the car, it was louder than before the repairs. When reversing or being stationary ex. ..." Read more
"Ready weeks before estimated completion"
"Completed before the estimated time."
"The quickest repair ever. So grateful for getting my car back earlier"
"My car repair was completed 5 days ahead of schedule!"
"it was completed before the date given."
"I received calls and text messages with status nearly every day!"
"I enjoyed receiving daily text messages with repair updates. Great communication! The repair job was done very ..." Read more
"They keep me informed daily during the repair process, make me feel relax."
"Always got text messages updates about my car"

My Experience

Beautiful work. I will recommend you.

My Experience

The staff that I interacted with, Edwin and Miguel, were very polite, helpful and professional in their work. I really appreciate their help.

My Experience

Very professional 2 dumbs up. Super!!!

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Repair Quality

Customer Service

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Returned Clean

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My Experience

The staff were very good at reception.. Also, the repair of the car was excellent. I highly recommend them

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Repair Quality

I'm so satisfied, and it was like new

Customer Service

Returned Clean

My Experience

The repair completed ahead of schedule and did it correctly. Great service I highly recommend!

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Repair Quality

Repair done as promised and completed ahead of schedule. Clear communication and very easy to work with. I recommend.

Customer Service

Returned Clean

My Experience

The car looks brand new, amazing customer service and very helpful employees. I recommend this place.

Likely to Recommend

And did

Repair Quality

These guys made me a believer cause I wasn't trusting of anyone else but the dealership I will use them again they were very kind loving and fun all in one and I thank them

Customer Service

Great

Returned Clean

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Repair Quality

I’ve had two great experiences and I am going back tomorrow to get another service done that is being comped by them. Thank you to Miguel and the rest of the team! You all have been great! See you tomorrow 7/14/26

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Returned Clean

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Returned Clean

My Experience

Everything was great. The employees were friendly and helpful with all my questions. They got my vehicle repaired and back to me sooner than I expected.

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Returned Clean

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Repair Quality

Only thing was that there was interior scratches that weren’t there and also there were stains everywhere but rather then that everything came out good

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Returned Clean

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Excellent customer service

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Returned Clean

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amazing work done on my truck ! very satisfied.

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Returned Clean

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Repair Quality

Quality of work was superb!

Customer Service

Customer service was EXCELLENT

Returned Clean

My Experience

I picked up my car last night and was super impressed with the quality of the work performed. And my car had been detailed which was a surprise!

Likely to Recommend

Fix It Collision has earned a spot in my heart!

Repair Quality

Fix-It Collision exceeded my expectations on the repairs completed on my Porsche Macan S! Bravo!!

Customer Service

Great customer service! All communication was timely and complete!

Returned Clean

Likely to Recommend

Repair Quality

Everyone at fix auto was helpful. Courteous, i'm concerned, especially since my mother was a basket case and constantly up there bothering you guys. But everyone handled everything wonderfully, and I can't thank you enough. You will definitely get a review on yelp or google or facebook are all three, and you will definitely be referred to other people.

Customer Service

Everyone was very courteous, very helpful, answered all of our questions. And I sincerely apologize that my mother was constantly up there asking you guys questions that didn't need to be asked. We both also can't say enough. Good things about Miguel. He was absolutely awesome in answering in a way that we understood what was being done. And how it needed to be done...

Returned Clean