Caliber - Missouri City

4.9 (4,812reviews)
98%
3230 Williamsburg Ln,  Missouri City,  TX  77459

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,812)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding customer service, professional staff, and high-quality repair work. Many highlighted excellent, proactive communication with frequent updates via text, phone calls, and in-person interactions throughout the repair process, which helped reduce stress during difficult situations. Repairs were frequently completed on time or even ahead of schedule, with several customers noting their vehicles were returned looking brand new. The shop received strong recommendations, with many customers expressing willingness to return for future repairs. A few customers noted areas for improvement directly from their feedback, including occasional delays in repair timelines, use of aftermarket parts, and isolated concerns about incomplete repairs or missing items upon vehicle return.
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"I am extremely satisfied with the service! Great job on my car!"
"The quality of service, workmanship and communication went above and beyond what I was expecting"
"Excellent personalized service."
"It was ready 6 days earlier than expected."
"My car was ready the same day I dropped it off. It was the most pleasant surprise."
"Horrible service! They had my car for 34 days! Gave it back not done! Im on my way to the Uk and have to bring it back ..." Read more
"... received my car a week after the initial deadline. I was without my car from July 3rd to Aug 6th at 6pm. The deadline on July 31st was already to long and ..." Read more
"... communication during the repair process was phenomenal. I never had questions as I was consistently updated." Read more
"I received text messages and was able to plan accordingly throughout the entire process."
"... finish. The staff was professional, communicative, and kept me updated throughout the repair. My vehicle was returned looking excellent, and the quality of work exceeded ..." Read more
"Appreciated the updates and status of repairs. Exceptional customer service!!"
"... estimated, however beyond the control of the Caliber a part arrived damaged. However, this was communicated quickly to keep me informed, which I appreciate!" Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent at keeping me updated frequently on the status of the repair.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional and detail work, work under warranty! Thank you!

Likely to Recommend

Repair Quality

Professional and detail work. thank you

Customer Service

Returned Clean

My Experience

Great service from a great staff. My vehicle looks great! Katie and the crew were incredible. Thanks for making this unpleasant mishap painless. Keep up the good work!

Likely to Recommend

YES, I WOULD RECCOMEND CALBER TO ALL MY FRIENDS AND COLLEAGUES.

Repair Quality

GREAT QUALITY, PAINT MATCHED PERFECT. SERVICE WAS REMARKABLE.

Customer Service

KATIE WAS GREAT. SHE KEPT ME INFORMED THROUGH OUT THE ENTIRE PROCESS SENDING TEXT TO INFORM ME OF THE PROGRESS OF MY CAR. SUPERIOR SERVIC!

Returned Clean

My Experience

Javier is great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My service adviser was amazing (Katie) Katie kept me informed with phone calls & text messages daily. One day one I met the General Manager (Brian) who made me feel that I made a good choice Caliber Collison. MO CITY #1. My 2008 750i BMW looks brand new. Great job guys! GO DAĹLAS COWBOYS!!

Likely to Recommend

Repair Quality

Fast turnaround. Provided a complimentary, thorough car wash. My vehicle looks great and is back to normal.

Customer Service

Returned Clean

My Experience

I was kept well informed with the work done. Katie was great to work with and went over and beyond with the satisfaction of the repair.

My Experience

Appreciate the care put into it and the customer service.

My Experience

Great Service from everyone!

Likely to Recommend

Repair Quality

Great Service!

Customer Service

Returned Clean

My Experience

I had a great experience with Caliber Collision. The repair was done professionally, and my car looks great. The whole process was smooth and well organized, and the staffs were friendly and helpful throughout. I’m very satisfied with the quality of the repair and would definitely recommend them!

Likely to Recommend

Repair Quality

Customer Service

My Experience

no comment

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Repair Quality

Customer Service

My Experience

Great work in fixing the dent on the bumper. Javier did a great work by providing exceptional service.

Likely to Recommend

Repair Quality

Customer Service

Great work in fixing the dent on the bumper. Javier did a great work by providing exceptional service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We were very glad to receive the daily updates, as the work was being done.

My Experience

My Experience

Would have liked pictures - my bad for not requesting at beginning.