Caliber - Houston - South Loop
3575 S Loop W Fwy,
Houston,
TX
77025
USA
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent and proactive updates throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a recurring highlight, as many vehicles were completed ahead of schedule. Customers also appreciated the added touches such as vehicle cleaning and vacuuming. A few customers noted concerns around paint quality, electrical issues post-repair, and occasional alignment problems, reflecting areas where improvement was directly requested by customers.
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Communication
"Really great communication both via text and phone about the status, decisions to be made, and any delays. Clear explanations ..."
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"Explained everything in detail, texted every day with updates and which stage the repairs were."
"Loved how you all kept me updated via text and I was able to communicate with you in a timely manner via text as well."
"... adequately informed throughout the repair process. I received text messages and emails in a frequent basis."
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"Outstanding customer service, great communication skills, always letting you know whats going on every step of your repair"
Jack
(Toyota owner)
reviewed 9/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cryogene
(Ford owner)
reviewed 9/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Troy
(Mazda owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can't tell a dent had ever existed.
Customer Service - 4.0/5.0 -
Some communication issues via text
Returned Clean
Kimberly
(Genesis owner)
reviewed 9/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Matthew
(Ford owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Anonymous
(Ford owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jason
(Chevrolet owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mary
(Kia owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ulyseus
(Acura owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
Appreciate the communication updates. Only had the car back for half a day, but so far so good. Thanks Arturo and Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated the communication and no problems with the repairs so far. Thanks
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Zoe
(Volkswagen owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tristan
(Kia owner)
reviewed 8/31/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Brett
(Hyundai owner)
reviewed 8/28/26
My Experience - 5.0/5.0 -
I really appreciate y’all cleaning the interior!!
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Caleb
(Honda owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Chris did a great job!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kaelyn
(Subaru owner)
reviewed 8/26/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Kia owner)
reviewed 8/25/26
My Experience - 5.0/5.0 -
As always, excellent service and great communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Larry
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy with the results
Customer Service - 5.0/5.0
Returned Clean
Joseph
(Lexus owner)
reviewed 8/24/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Dominga
(Honda owner)
reviewed 8/21/26