River Oaks Chrysler- Jeep Dodge Co.,Inc

4.8 (3,766reviews)

96%

(713) 831-2878

4807 Kirby Dr, Houston, TX 77098

96%

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4807 Kirby Dr
Houston, TX 77098

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About River Oaks Chrysler- Jeep Dodge Co.,Inc

See Photos

4807 Kirby Dr
Houston, TX 77098

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

We are a OEM Certified Collision Repair Facility in the Houston area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 6:00 pm
Tue	7:00 am - 6:00 pm
Wed	7:00 am - 6:00 pm
Thu	7:00 am - 6:00 pm
Fri	7:00 am - 6:00 pm
Sat	8:00 am - 1:00 pm

* Holiday hours may differ.

Ford

Hyundai

I-Car

Infiniti

Nissan

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Website

Reviews (3,766)

Sort By:
Newest
Rating

3,262 Customers Rated

5 Stars

72% Complete

(2711)
4 Stars

9.5% Complete

(359)
3 Stars

2.1% Complete

(78)
2 Stars

1.1% Complete

(41)
1 Star

0.7% Complete

(25)
< 1 Star

1.3% Complete

(48)

Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional customer service, with staff members going above and beyond to keep clients informed throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look like new and repairs are completed to high standards. Communication stands out as a major strength, with customers appreciating regular updates via text and email, accurate timelines, and professional courtesy. The shop demonstrates efficiency by often completing work ahead of schedule while maintaining excellent workmanship. Several customers specifically mention the staff's helpfulness in coordinating with insurance companies and providing additional services like vehicle cleaning and detailing.

Select to learn more

Service Quality
Timeliness

"Excellent customer service and excellent repair job on my car.Highly recommend"

"... updates kept me informed every step of the way, and the quality of the work was outstanding. Please pass along my appreciation to the entire ..." Read more

"The staff is always 100% professional and courteous. The service is unmatched."

"... schedule with clear updates through out the process, the repair is flawless -paint matching is perfect and the finish and the finish looks brand new." Read more

"From beginning to end, the staff at River Oaks did a wonderful job on the car and proved to be an outstanding advocate for ..." Read more

"It was finished way before it was first promised"

"Friendly attentive staff from starts to finish, they completed the work on time and ahead of schedule with clear updates through out the process, the repair ..." Read more

"The vehicle was ready when promised! As a result, I did not have issues with insurance ..." Read more

"... shop repair was excellent. My Jeep looks new again! The repair was completed ahead of time." Read more

"Original completion date was suppose to be January 28th wasnt completed until February 28th and when ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"Excellent customer service and excellent repair job on my car.Highly recommend"

"... updates kept me informed every step of the way, and the quality of the work was outstanding. Please pass along my appreciation to the entire ..." Read more

"The staff is always 100% professional and courteous. The service is unmatched."

"... schedule with clear updates through out the process, the repair is flawless -paint matching is perfect and the finish and the finish looks brand new." Read more

"From beginning to end, the staff at River Oaks did a wonderful job on the car and proved to be an outstanding advocate for ..." Read more

"It was finished way before it was first promised"

"Friendly attentive staff from starts to finish, they completed the work on time and ahead of schedule with clear updates through out the process, the repair ..." Read more

"The vehicle was ready when promised! As a result, I did not have issues with insurance ..." Read more

"... shop repair was excellent. My Jeep looks new again! The repair was completed ahead of time." Read more

"Original completion date was suppose to be January 28th wasnt completed until February 28th and when ..." Read more

Charles (Subaru owner) reviewed 8/10/26

Lisa (Toyota owner) reviewed 8/10/26

It looks brand new and seamless with the existing paint job.

Paul was exceptional. The communication was clear and timely.

Mary (Acura owner) reviewed 8/10/26

Jordan was wonderful. Thoughtful and knowledgeable. Great experience everything was easy.

Garrett (Toyota owner) reviewed 8/4/26

Everett (Land Rover owner) reviewed 8/3/26

Emma (Subaru owner) reviewed 8/3/26

Gabrielle (Dodge owner) reviewed 8/3/26

If they have a dodge/mopar vehicle and live in the area, yes I recommend.

My car was repaired well and customer service was great with keeping me updated and answering calls. However due to the repairs being covered by someone else’s insurance my car was repaired with aftermarket parts and some of them were not the correct specific parts that were necessary for my car to function to its fullest extent.

They kept me updated and were friendly. I did not have to worry about any complications with payments or billing with insurance.

Nicole (Nissan owner) reviewed 7/30/26

Luis was my representative while my car was being repaired, and he made the entire process seamless and stress-free. I truly appreciated his consistent, clear communication and his commitment to ensuring I was taken care of every step of the way. I never had a question or concern because he was always thorough and proactive. Luis is truly a gem. I would gladly return to this shop because of him. Johnny also made the pickup process quick and easy, which I really appreciated. Overall, I highly recommend this shop.

Benjamin (Ford owner) reviewed 7/30/26

Paula (Honda owner) reviewed 7/30/26

Arthur (Jeep owner) reviewed 7/29/26

Javier (Ford owner) reviewed 7/29/26

Michael (Honda owner) reviewed 7/29/26

Nicholas (Dodge owner) reviewed 7/27/26

The job was great and the customer service was as well. They kept me informed every step of the way

Colby (Ford owner) reviewed 7/24/26

Joseph (Land Rover owner) reviewed 7/23/26

Frederick (Honda owner) reviewed 7/23/26

Nansi (Subaru owner) reviewed 7/20/26

Quenton (Dodge owner) reviewed 7/20/26

Eduardo (RAM owner) reviewed 7/16/26

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

River Oaks Chrysler- Jeep Dodge Co.,Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

About River Oaks Chrysler- Jeep Dodge Co.,Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,766)

3,262 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0