Helfman Collision Center

4.9 (1,817reviews)
98%
7720 Katy Freeway @ Silber Rd,  Houston,  TX  77024
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Shop AssistantSparkles

In operation 24 years.

Helfman Collision is ready with a quality repair you can trust, by trained technicians. Do not take any chances getting your vehicle repaired; Your safety is our number one concern and our repair experts never compromise the quality of their work. Always remember, not all shops are created equally. Most auto body shops are not trained on the latest repair techniques, do not invest in the latest equipment technology or do not follow manufacturers procedures. They simply repair vehicles they way they did 30 years ago and that does not work on today's sophisticated automobiles.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,817)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process and responsive customer service. The timeliness of repairs frequently exceeds expectations, with many vehicles completed ahead of schedule. Customers express high satisfaction with repair quality, noting that vehicles look like new after service. The seamless process from start to finish, combined with helpful assistance with insurance and rental arrangements, creates an outstanding customer experience that many describe as the best they've ever had.
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"... I want to express my heartfelt gratitude for the outstanding repair experience I had at Helfman Collision Center. The level of service and attention to detail ..." Read more
"This was the best car repair experience I have ever had!"
"... would recommend them too my friend's, and family,they did a fantastic job on my car.Thanks" Read more
"This was excellent work performed in a remarkably short 4 day time."
"Yes, much faster than expected."
"Service was great - seamless. Repairs were completed early. Everyone was professional and helpful."
"My repairs were completed sooner than expected."
"Appreciate quick estimate, great communication with us and insurance co, and quick repair!"
"Great communication and completely satisfied with repair."
"Very communicative and responsive. Transparent throughout the entire process."
"Appreciate quick estimate, great communication with us and insurance co, and quick repair!"

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My Experience

David and Chuck kept me updated on the repair of my truck. The work done is exceptional. The truck has been restored back to how it looked the day I drove it home new. I am throughly satisfied

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The team did a beautiful job on my truck. Very good communication. Very friendly and professional interactions. I'm very happy with the service that David and Chuck and the whole team provided!

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My Experience

David is the best. This is the third time I’ve had to use Helfman for body work/repairs and every time the experience has been exceptional. David makes it so easy.

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My Experience

Great communication and thorough, expert service.

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My Experience

David is top tier Specialist. Professionalism 10/10, Customer Service 10/10, Knowledge Base 10/10. You don’t encounter many men like David. I appreciate everything from the first initial call to the final handoff. He’s the true definition of an above and beyond rep. The finish on the vehicle after repairs, the car wash and clean! + my oil change. Exceeded expectations! Way to go Helfman Collision Center! One of the best. Timeliness was unmatched!

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My Experience

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My Experience

This was the worst experience I ever had. They kept my car for over a month. They called me to pick up the car when I got there I first noticed the Maserati symbol was not replaced but they charged me for it as though it was replaced. I got in to check the rear camera and there was a yellow line across the camera I ask chuck who was the manager over the collision side he said oh I don’t know what that is I asked him did they change the camera he said yes maybe there was a defect with the camera he ordered I said ok yall charged me for services that was not done so I’m not taking the car until everything is fixed he then said oh I can’t help you with a rental because they are closed and I don’t have a loaner so at this point I didn’t know how I was going to get home. I asked to speak to the General Manager and he then said I will see if I can get you a loaner and he did so he called me the next day mind you he said he had to order another camera I don’t know where he got one from the next day he said the car is ready I said ok I’m bring my husband when I pick up my car because I didn’t know if they really did the work when I picked up my car it had 0 gas in it so I don’t know what happened to the gas in my car because I live in Crosby Tx so I know I didn’t drop it off with no gas I will never bring my car back there I was not treated as a value a customer and they charge my insurance company 7890 dollars one big rip off

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Someone can call me @ 5044427056

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My Experience

David is thoughtful, explains things in a way I appreciate, and is right on time. His customer service is great. 10+

My Experience

Chris was great, he kept me up to date throughout the repair process and was just an all-around good guy to deal with. Great job with my car, thank you!

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