Helfman Collision Center

4.9 (1,836reviews)
98%
7720 Katy Freeway @ Silber Rd,  Houston,  TX  77024
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Shop AssistantSparkles

In operation 24 years.

Helfman Collision is ready with a quality repair you can trust, by trained technicians. Do not take any chances getting your vehicle repaired; Your safety is our number one concern and our repair experts never compromise the quality of their work. Always remember, not all shops are created equally. Most auto body shops are not trained on the latest repair techniques, do not invest in the latest equipment technology or do not follow manufacturers procedures. They simply repair vehicles they way they did 30 years ago and that does not work on today's sophisticated automobiles.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,836)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process and responsive customer service. The timeliness of repairs frequently exceeds expectations, with many vehicles completed ahead of schedule. Customers express high satisfaction with repair quality, noting that vehicles look like new after service. The seamless process from start to finish, combined with helpful assistance with insurance and rental arrangements, creates an outstanding customer experience that many describe as the best they've ever had.
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"... I want to express my heartfelt gratitude for the outstanding repair experience I had at Helfman Collision Center. The level of service and attention to detail ..." Read more
"This was the best car repair experience I have ever had!"
"... would recommend them too my friend's, and family,they did a fantastic job on my car.Thanks" Read more
"This was excellent work performed in a remarkably short 4 day time."
"Yes, much faster than expected."
"Service was great - seamless. Repairs were completed early. Everyone was professional and helpful."
"My repairs were completed sooner than expected."
"Appreciate quick estimate, great communication with us and insurance co, and quick repair!"
"Great communication and completely satisfied with repair."
"Very communicative and responsive. Transparent throughout the entire process."
"Appreciate quick estimate, great communication with us and insurance co, and quick repair!"

My Experience

David Sedam is a true professional and patriot. He and Helfman kept me informed every step of the way and the work was perfect and completed early!

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My Experience

My Helfman Collision rep was very knowledgeable and answered all my questions. He kept me well informed through out the repair process with constant updates at each step.

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My Experience

The service and support was excellent! David always does a great job in service and support!! Thank you.

My Experience

I had an excellent experience with Helfman Collision Center, and I especially want to recognize David Sedam for the outstanding customer service he provided throughout the entire process. David consistently went above and beyond to keep me informed, answer my questions, and make sure I understood what was happening with my repair. When delays from Alfa Romeo’s OEM factories began holding up the shipment of my front bumper, David did not simply wait for the issue to resolve itself. He promptly got me involved, kept me updated, and helped make sure the situation continued moving forward despite circumstances that were largely outside of Helfman Collision Center’s control. What stood out most was his communication, professionalism, and willingness to advocate for me as the customer. Long repair delays can be extremely frustrating, but David made a difficult situation much easier to manage because I always felt like someone was paying attention and actively working on my behalf. Please make sure David receives recognition for the level of service he provided. His effort and professionalism reflect extremely well on Helfman Collision Center, and I truly appreciate everything he did throughout the process.

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My Experience

I really appreciated that David kept me informed thru the whole process and made sure that was everything done correctly and with well made parts. A big thank you to the whole body shop job well done.

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My Experience

David was very communicative and helpfeul and got the job done earlier than expected

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Definitely would recommend

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Once David took over my case everything went very well!

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Returned Clean

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Excellent service

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Returned Clean

My Experience

Appreciate the quality service and the crafmanship of the repair is excellent.

My Experience

The collision specialist explained each step of the process, gave a fair estimate of the cost of repairs and kept me informed during each step of the process. The final result is very satisfactory. Very pleased with the appearance of my car. Looks brand new!

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My Experience

David Sedam was terrific in keeping me informed and interacting with my USAA insuance co

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My Experience

Professional job. Car looks new.

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Great job. Excellent communication.

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Returned Clean

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Very nice job

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Nice

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