Classic Collision Memorial City

4.9 (2,105reviews)
97%
1042 Conrad Sauer Dr,  Houston,  TX  77043
See Photos
Instant Estimate
Book Appointment

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Houston, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (2,105)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including daily text updates that kept customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers highlighting that their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were frequently highlighted. A few customers noted areas for improvement directly from their comments, including occasional interior cleanliness concerns after repairs, isolated paint color matching issues, and instances where promised daily communication was not consistently delivered.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Classic Collisions expertise is so precise that your damaged bodywork is transformed into the factory product you received from the showroom. Having had my vehicle ..." Read more
"... insurance and had enterprise pick me up. Quality.. the car was repaired without any evidence of damage and they deep cleaned so it was better than before." Read more
"The repair was amazing. And no detail was missed by looking at the parts list. A real high quality ..." Read more
"The paint job and the paint work was some of the best i have ever had."
"Repairs completed professionally and in a timely manner. Only vehicle alignment was not performed well."
"... beginning to the end. They repaired my rear bumper and completed the job two days earlier than expected. The communication throughout the repair was also ..." Read more
"... of every procedure and I was extremely happy when they had my car ready after only 4 days" Read more
"... efficient, and done with real attention to detail. They got my car back to me much quicker than I expected, and everything was handled professionally from start ..." Read more
"That was the only thing that worried me, because I had been told it would be a one-day job, but I understand that there were issues with other parts."
"... Keeping me informed along the way was appreciated. My car was completed in a timely manner and clean when I picked it up. Would be my pleasure to recommend to family and friends." Read more
"I was kept up to date on the repairs and dates. The communication was excellent compare to the insurance company"
"... exceeded any expectation i has. Great customer service. Keeping me informed along the way was appreciated. My car was completed in a timely manner and clean ..." Read more
"... bit sad but through out the first couple of days they kept me informed of every procedure and I was extremely happy when they had my car ready after only 4 days" Read more
"Excellent work. They asked us if we wanted daily communication. We said yes. CC did not follow through."

My Experience

Cooperation from the staff——-especially Michael—-very accommodating making sure I was happy with the repair…Michael also went out of his way to get a part that I needed that was unforeseen… Professional and through… I will be coming back for an additional repair because I TRUST MICHAEL and his work ethics…..👍👍

My Experience

I am very satisfied with your job this time. better and more than I thought. Also clean my car inside and outside after fixed. Looks like a brand new. I appreciate it. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was professional and helpful. My car looks amazing. This is the second time we have brought a car to you and the results are amazing. Angela was especially kind and understanding! JoAnn Innerarity

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Karen was very courteous, professional, and helpful. Excellent service!

Likely to Recommend

Repair Quality

Excellent service. Karen Ramirez was fantastic to work with. She kept me updated every single step. The car looks like new again.

Customer Service

See comments before

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing experience!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

10/10 experience- would definitely come back and recommend

Likely to Recommend

Repair Quality

Great customer service and the repair was super quick! Great communication throughout - would highly recommend to others

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really really liked the final work on my car! They did amazing and the communication so awesome and I was informed every step of the way

Likely to Recommend

Repair Quality

Great staffs and great services!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Absolutely outstanding. Kristen was amazing and impeccable customer service.

Likely to Recommend

Repair Quality

Kirsten was absolutely amazing!’n

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Impressed with the service I received.

Repair Quality

They kept me informed and delivered ahead of time.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service from start to finish. Got updates regularly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Michael was a pleasure to work with!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommend you to my friend and family

Repair Quality

Excellent work and great costumer service by Mrs. Kristen, she was very helpful . Highly recommended.

Customer Service

Kristen was the best

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 2,105

Nearby Classic Collision Auto Body Shops

Auto body shops nearby

view more shops in: Houston  |  77043