Classic Collision Memorial City

4.9 (2,147reviews)
98%
1042 Conrad Sauer Dr,  Houston,  TX  77043
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In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Houston, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (2,147)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for outstanding communication, including daily text updates that kept customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers delighted that their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were frequently highlighted. Customers also appreciated the added touch of vehicles being returned clean and detailed. A few customers noted isolated concerns such as minor alignment issues, interior cleanliness, color matching, and occasional follow-up gaps on promised communications, but these were far outweighed by the overwhelmingly positive feedback. Many customers expressed strong intent to return and recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"Classic Collisions expertise is so precise that your damaged bodywork is transformed into the factory product you received from the showroom. Having had my vehicle ..." Read more
"... handled professionally from start to finish. The quality of the work was top-notch, and I havent had any issues since picking it up. I really appreciate the great ..." Read more
"... insurance and had enterprise pick me up. Quality.. the car was repaired without any evidence of damage and they deep cleaned so it was better than before." Read more
"Excellent work, professional, detailed, and timely PLUS lifetime warranty!"
"The paint job and the paint work was some of the best i have ever had."
"Received my vehicle ahead of time, greatly appreciated."
"Yes, it was. Several days before the estimated repair time. Very happy with the work that was done."
"... beginning to the end. They repaired my rear bumper and completed the job two days earlier than expected. The communication throughout the repair was also ..." Read more
"... of every procedure and I was extremely happy when they had my car ready after only 4 days" Read more
"Ready earlier than anticipated"
"Great communication throughout the entire process"
"I was informed of the progress and its near completion schedule."
"Excellent work. They asked us if we wanted daily communication. We said yes. CC did not follow through."
"... exceeded any expectation i has. Great customer service. Keeping me informed along the way was appreciated. My car was completed in a timely manner and clean ..." Read more

My Experience

Likely to Recommend

Repair Quality

Fantastic experience. Everything fixed right. Great customer service. All the things. Kristy was lovely to work with!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job. Very fast and very communicative. Honest. I hope I won't have to come back but would if I need to!

My Experience

You did a good job, thank you

My Experience

Great service and completed job on time planned. Reaults of repair are perfect. This was a minor repair but I can back because my sos car had extension front end damage and the repair was flawless and we were very impressed with their attention to detail

My Experience

Amazing customer service!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

They kept me up to date on the status and did a great job!

My Experience

Micheal was amazing. He updated me on every step of the process and his communication was top notch

Likely to Recommend

I’ve already told a few family members about yall.

Repair Quality

If I could give an 11 I would

Customer Service

Again, if I could give a higher score I would

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very smooth process working with our insurance and the result looks just like the original. Great service!

Likely to Recommend

Would recommend to others based on my experience

Repair Quality

Great service and a smooth process throughout!

Customer Service

Great service and a smooth process throughout!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Classic Collision made getting my car fixed and back to me as easy as possible! I’m so thankful for how they went above and beyond for my service! Kristen was especially helpful!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

clear communication with status and updates

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Working with Michael was easy and efficient. A great experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Michael was great and made the process straightforward and simple. Car was ready ahead of schedule and was washed and vacuumed upon return. Would recommend Michael and this location for Honda body shop needs.

Likely to Recommend

Will be recommending Michael to others when they need body shop work.

Repair Quality

Michael was great and made the process straightforward and simple.

Customer Service

Michael was great and made the process straightforward and simple.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Both Angela and Karen were very helpful and the team even fixed an issue on the car while they were fixing another area of the car. They didn’t have to do that but did, that’s amazing customer service. If I ever need collision work, I know where to go. I will also refer them when friends need collision help or have an accident. Thank you!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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