Silver Lining Collision - Memorial City

4.9 (496reviews)
98%
1404 Upland Dr,  Houston,  TX  77043
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In operation 3 years.

We are a locally owned and operated collision repair facility. Quality and passenger safety is always our #1 priority. We have over 40 years of experience operating extremely reputable collision shops throughout Texas. We prefer to use OEM parts whenever possible. We use our dealership relationships for price matching to make them more available to you regardless of what the insurance is paying for. We will have almost immediate availability to start repairs on your vehicle, and speed is always a focus where quality is not sacrificed. We spare no expense on equipment and materials and would be glad to give you a tour. Take advantage of our grand opening discounted rates, they won't be here for long and the value is rare.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (496)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the frequent updates, including photos and texts throughout the repair process, making them feel informed and confident. Repairs are frequently completed ahead of schedule, with vehicles returned in pristine, detailed condition. Customers appreciate the friendly, professional, and courteous staff, as well as the seamless coordination with insurance and rental car arrangements. Several customers noted they have already recommended the shop to friends and family. One customer noted concerns about inconsistent communication and repair quality, serving as a reminder of the high standards most customers have come to expect.
AI-Generated from reviews written in the last 12 months
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"Amazing service. Literally could not think of anything your team could have done better! My car looks great, it was easy to close ..." Read more
"Best car repair shop in Houston! Id highly recommend getting your repairs done here. All OEM parts, no ..." Read more
"... Lining and will recommend to anyone needing repairs. From start to finish it was an excellent experience, with clear communication, frequent updates, clear pricing, and ..." Read more
"Quality of the repair was noticeably great, fast and simple process to go through as well"
"Such a beautiful restoration! I dont see how you could have done better. Car looks ready for the showroom. Thank you ..." Read more
"... insurance because they stuck to the estimate, and they finished it early. So happy and will def be back!!" Read more
"... updates were reassuring and just often enough. And it was done 3 days earlier than expected! Also I appreciated not having to get the rental car back to the rental ..." Read more
"Said completed time was about a week. The shop texted me before the week that the car was done, I was honestly impressed"
"They repaired the vehicle sooner than expected."
"Silver lining where you need to be didnt rush the job supposed to have been ready Jan 2 but instead it was ready today Dec 31"
"Fantastic service great communication and expeditious with the repairs. 10 out of 10 would highly recommend."
"nothing like i expected.. frequent updates, photos, communication outstanding. very clean facilities. professional. cant say enough about the ..." Read more
"Totally professional from start to finish. Clear communication, evens sending pictures with status. Great location and friendly staff and amenities. Cannot ..." Read more
"Got photos and messages for first 2 days and then thats it. No reply after that. No information passed"
"Communication is awesome, lots of pictures updates"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will definitely recommend

Repair Quality

The repair is very good. I gave a 9 cause the driver side rear panel by the back window has a little gap under it and the trunk has a bigger gap on the top left than the right but nobody would notice it unless someone is being picky. But overall good job.

Customer Service

They did a great job. I would recommend to others

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

They made a great job and completed on time

Customer Service

Very friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys did an amazing job!

Customer Service

Very kind people !

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This place is amazing ! They are the nicest, most accommodating place I’ve ever dealt with. I give them 20 stars! I couldn’t believe how beautiful they left my car. It looked brand new again. Love love love this place! Thank you guys !

My Experience

Service was excellent! They kept me along every step of the way. The whole process took a little longer than a week. Which was quick for how much damage I had.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All of the people I encountered were nice, professional, and knowledgeable. The location was clean and inviting. I was kept in the loop in the progress of my repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast efficient friendly excellent customer service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Have zero complaints what so ever. The team was welcoming and very transparent. Communication was the best I’ve ever had anything auto related. They scheduled my rental car to pick me up and handled drop off. They also helped meet my desired schedule. Rob was fantastic. Cannot appreciate these guys enough, they turned a negative situation ( a wreck) into a positive one.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good service excellent peoples.

Customer Service

Good service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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