Classic Collision Galleria

4.9 (1,148reviews)
98%
6106 Fairdale Ln,  Houston,  TX  77057

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Houston, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,148)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the team's professionalism, friendliness, and attention to detail, with repairs frequently completed ahead of schedule. Customers appreciated being kept informed throughout the repair process via regular updates, which helped reduce stress during an otherwise difficult experience. The quality of repairs was frequently described as excellent, with results meeting or exceeding expectations. A few customers noted areas for improvement, including paint quality concerns and alignment issues on completed repairs, as well as scheduling delays mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
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"... professional, friendly, and made the process stress-free. The quality of the repair went beyond expectation after a crash. I really appreciate the care and attention ..." Read more
"Excellent work and good customer service"
"... parking garage. Get it repaired at Classic collision. They did an excellent job with door replacement and matched the paint with rest of the car. Though ..." Read more
"Excellent communication, top notch work, very friendly and attentive staff. Very satisfied!"
"... repair. This is my second time using their services and the work has been flawless!" Read more
"... professional and was kept well informed with the progress. Car was ready sooner than expected. Very satisfied" Read more
"Extremely efficient service. My car was in and out in 4 days. Repair looks great."
"It was ready earlier than projected."
"However, it took TWO WEEKS due to confusion with Travelers coverage of various repairs"
"Done a great job and in a timely manner. Thank you"
"... up I was kept informed every step of the way. The text messages were timely, concise, and informative. Everyone I encountered was friendly and helpful. ..." Read more
"Very proactive communication on progress of the repair. Quick turn around of the car with only 5 business ..." Read more
"Real customer- oriented communications"
"... professional and greatly. The car looks perfect. The communication made me feel everything was under control. I will recommend to a friend." Read more
"Very friendly, quick response times and frequent updates. Went above & beyond what was required per my insurance. ..." Read more

My Experience

Timely service.

My Experience

Work done perfectly and faster than expected.

Likely to Recommend

Repair Quality

Excellent customer service and workmanship. It was finished ahead of schedule.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Classic Collision team was exceptional not only with answering all our questions before servicing our vehicle and with customer service but they also did an excellent job on the repair and paint job where the car looked brand new again.. Devin and Dalhlia were awesome. Great job.

My Experience

They were nice and great at communicating.

My Experience

My Experience

Exceptional customer service and care!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for great services!

Customer Service

Good services.

Returned Clean

Likely to Recommend

Repair Quality

Made the estimate completion date. Communicated perfectly. Very courteous staff at the shop. Quality work done. Zero complaints

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Like new

Customer Service

Perfect, everything was so smooth and fadt

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service. Excellent representation. I felt very comfortable with my car being repaired with Classic Collision. Devan kept in contact with me for each repair process. Friendly and caring. My car looks so great!

Likely to Recommend

This is the company to use! A+++++++++++++++++++++++++++++++!!!

Repair Quality

Excellent service from the time I dropped off my car to the repairs being completed

Customer Service

Returned Clean

My Experience

Devon explained the process clearly and you made the repairs in a timely fashion. Thank you.

My Experience

Devin was of great help, the whole staff was patient and efficient

Likely to Recommend

Repair Quality

Great service, excellent care and Devin has a great help every step of the way.

Customer Service

Returned Clean

My Experience

Very good service! Would DEFINITELY recommend!

Likely to Recommend

Repair Quality

Devon was great! Very informative with the status of my car. Would DEFINITELY recommend the shop to other people!

Customer Service

Great customer service!

My Experience

Very professional, Devon was very helpful keeping me updated on my vehicle, my vehicle was available sooner than expected.

My Experience

Likely to Recommend

Repair Quality

Customer Service