Classic Collision Galleria

4.9 (1,118reviews)
98%
6106 Fairdale Ln,  Houston,  TX  77057

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Houston, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,118)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as flawless, professional, and exceeding expectations. Many highlighted the outstanding communication, noting regular updates that kept them informed and stress-free throughout the repair process. Timeliness was a standout strength, with numerous vehicles completed ahead of schedule. Staff were widely recognized for their friendliness, professionalism, and customer-focused approach. A few customers noted areas for improvement, including paint quality concerns requiring return visits, interior cleanliness after repairs, and scheduling delays, as mentioned directly in their feedback.
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"... professional, friendly, and made the process stress-free. The quality of the repair went beyond expectation after a crash. I really appreciate the care and attention to detail, ..." Read more
"Great service. Class act repair shop and the work was impeccable. Highly recommend."
"Multiple areas werent fully repaired or repaired at all. Paint has air bubbles in various locations. Replaced ..." Read more
"... friendly, quick response times and frequent updates. Went above & beyond what was required per my insurance. Would definitely recommend to any friends or family ..." Read more
"Great customer service and fast repair. The car wash ready a week before projected date. Great job."
"... professional and was kept well informed with the progress. Car was ready sooner than expected. Very satisfied" Read more
"Extremely efficient service. My car was in and out in 4 days. Repair looks great."
"... repairs that would be getting done before I left and my car was ready sooner than I was expecting which was great a 1010 experience." Read more
"... up I was kept informed every step of the way. The text messages were timely, concise, and informative. Everyone I encountered was friendly and helpful. ..." Read more
"Very proactive communication on progress of the repair. Quick turn around of the car with only 5 business ..." Read more
"I appreciated the clear communication and professionalism!"

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Thank you! Everything was perfect

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Returned Clean

My Experience

No additional thoughts. Service was really good. Thanks.

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My Experience

Great treatment and quality.

My Experience

Perfect

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Devon did a great job communicating with me. The team performed the repairs well with excellent results and a quick turnaround time. I will recommend this shop to others.

Customer Service

Drop off and pick up were smooth and easy

Returned Clean

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Excellent customer service!

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Returned Clean

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Devin was so good to expand keep us informed as to progress on our car .

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Returned Clean

My Experience

Everything was great and took the ease off and was very direct and forward which I like. Devon was great and also let me know the what ifs situations can occur and would let you straight up front. Very satisfied with everything and would highly recommend coming here and I been here before … that’s why I chose this place and won’t go anywhere else. ⭐️⭐️⭐️⭐️⭐️

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Returned Clean

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Returned Clean

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Everyone there exceeds in customer service not once did I feel like they were not putting 100% effort into my case. I would 100% recommend Classic Collision to eveyone!

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Returned Clean

My Experience

Muy bien servicio, todo está muy bien , muy buena atención todo bien gracias

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Excelente trabajo muy bueno quedó como nuevo mi carro gracias

Customer Service

Muy buena atención al cliente excelente gracias

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Excellent communication. Timely and professional. The work done was excellent.

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Excellent communication, top notch work, very friendly and attentive staff. Very satisfied!

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Returned Clean

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Fixed my cars paint

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Returned Clean

My Experience

Great experience all around. From the time of drop off to pick up I was kept informed every step of the way. The text messages were timely, concise, and informative. Everyone I encountered was friendly and helpful. My car looks great! Would definitely bring my vehicle here again if needed.

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Repair Quality

Great experience all around. The car looks great, communication was good, and the people were friendly

Customer Service

Returned Clean