Classic Collision Cypress

4.8 (1,295reviews)
96%
12915 Cypress North Houston Rd,  Cypress,  TX  77429

In operation 16 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cypress, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,295)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting excellent repairs that restored vehicles to like-new condition. The team received high marks for professionalism, friendliness, and attention to detail. Communication was a standout strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness was largely commended, with several vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional inconsistencies in communication, minor paint imperfections, and longer-than-expected repair times in isolated cases. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... and kept me informed on the repairs on my car. The quality of my repairs was fantastic. I will always use Classic Collision." Read more
"Not good, I would not recommend this company as they take short cuts in their repairs to cover the cost from the insurance company to compensate"
"Actual repair work was less than professional. Paint has several blemishes and a couple of chips were touched ..." Read more
"... my ford expedition. The team at classic collision did a wonderful job at restoring my vehicle." Read more
"Finished up ahead of schedule. Absolutely impeccable workmanship. Office personnel were extremely thorough and courteous."
"... did impeccable work. Easy, efficient and competent. They texted me often to let me know what was going on, waiting for parts and what stage in the repair we ..." Read more
"the text messages about where they were in the process of repairing the vehicle was extremely helpful"
"Status updates were not as consistent, I had to keep calling to find out the progress as I was paying ..." Read more
"Customer service was great! They updated me throughout the process and were as helpful as possible. Repair job was well done"
"... details what was fixed . What I love the most is that I received updating news often about my vehicle progress. I highly recommend to anyone looking for honest ..." Read more

My Experience

Communication was superb

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Repair Quality

Customer Service

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My Experience

Great job in keeping us informed about progress. Repair looks great. Can’t tell there was ever any damage.

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Repair Quality

Quality of work and communication was very good

Customer Service

Returned Clean

My Experience

The paint is not completed. The are spots and paint all over the inside of my car. I’ll be bringing it back on Monday.

Likely to Recommend

Repair Quality

Customer Service

Maria was fantastic! So nice and professional.

Returned Clean

My Experience

The service team is so awesome and I could not have chosen a better place to have my car repaired. Jen is a credit to your organization.

My Experience

Everything was great! My car looks like brand new again!! Amazing work and great customer service!

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Have recommended to others

Repair Quality

Dry friendly service and my car looks like new again! I would definitely recommend to anyone!!

Customer Service

Kept me informed and super friendly

My Experience

I am very satisfied with your work; your team is very professional. Congratulations.

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My Experience

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Repair Quality

They were great, helpful, nice. Stop tying their compensation to surveys, though, it's hella weird.

Customer Service

They are awesome.

Returned Clean

My Experience

Amazing customer service

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Repair Quality

Amazing customer service

Customer Service

Great customer care

Returned Clean

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Wii always recommend Classic Collision.

Repair Quality

Staff were very helpful and kept me informed on the repairs on my car. The quality of my repairs was fantastic. I will always use Classic Collision.

Customer Service

Always kept me informed on my repairs and coordinated well with the other insurance carrier.

Returned Clean

My Experience

Very nice. Kept me informed and even delivered the car

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Repair Quality

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My Experience

Good communications and excellent work.

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Repair Quality

The girls at the front were so helpful and kind great service

Customer Service

My Experience

I know it took extra time but I appreciate you guys doing a good job

My Experience

Nick knows his Fords! Staff was super helpful and friendly. Even though it took longer than expected, they communicated every step of the way so I appreciate that. Car also looks great!

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Customer Service