. Protech Collision Center

5.0 (522reviews)
100%
11116 Tower Oaks Blvd,  Houston,  TX  77065
Bot
Shop AssistantSparkles

In operation 6 years.

*2025 Houston Chronicle Best of the Best Auto Collision/Repair Facility Winner Houston Metro Area* ProTech Collision is an I-Car Gold Certified Independent woman-owned collision repair facility with our focus on our customers, restoring our customers' vehicles aligned with OEM requirements to pre-accident condition and our customers' safety. Located near 290/FM1960 in the Northwest Houston/Cypress area, we have craft technicians who care about quality & OEM aligned repairs, state-of-the-art OEM spec equipment and the top-of-the-line Akzo Nobel Sikkens paint line ensuring that perfect paint match -all to facilitate all your repair needs and most importantly return you safely back onto the roads. "If We Won't Put Your Family In The Vehicle, We Won't Put Yours(c) Our team facilitates communications with insurance, rental car companies and those involved with your repair to make a stressful event an easy process for you. If We Wouldn't Put Our Family in the Vehicle, We Won't Put Yours (c)

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (522)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, courteous, and communicative throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look like new or better than before, featuring perfect paint matching and seamless workmanship. Communication stands out as a major strength, with regular updates provided during all stages of repair. Timeliness is generally excellent, with many repairs completed on time or even earlier than expected. The shop's cleanliness and attention to detail, including vehicle cleaning services, adds significant value. While occasional delays occurred due to parts availability, the proactive communication helped maintain customer satisfaction. The overwhelming majority would highly recommend the shop to friends and family.
Select to learn more
"Super atentos , super buen trato, excelente trabajo, muy profesional, del 1 al 10 les doy un 11"
"My car looks like it never had damage to it. They did a great job and it was very quick. Customer ..." Read more
"My vehicles looks new again and the paint match is perfection."
"Excellent work and craftsmanship. Continuous updates on the repair status. The car ..." Read more
"... It looks brand new and the paint match is spot on. The quality of work is perfection as my vehicle had mismatched gaps from the hit and ..." Read more
"The car was finished sooner than I thought it would be."
"Work on my vehicle was completed in the exact time as expected."
"Great timing- it was actually done earlier than expected."
"The repair was quick and finished ahead of time."
"it was ready a day before due date"
"Excelente trato , excelente personas, muy comunicativos , explican todo lo que hacen antes y después"
"Staff was professional, courteous, thorough, and provided regular communication throughout the process. They were very accommodating of my schedule and ..." Read more
"We got daily updates during the week."
"they contacted me several times"
"Great daily communication during iall stages of the process"

Likely to Recommend

I will recommend your shop for sure

Repair Quality

Dallas was amazing and knowledgeable

Customer Service

Dallas is very polite and wants the costumer to be very satisfied

Returned Clean

Likely to Recommend

Repair Quality

My car looked fantastic when I picked it up. I am very pleased!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good experience with the entire process. Dallas went above and beyond getting the repairs completed quickly and correctly. The car was even cleaned out and the underside was pressure washed to remove numerous spider webs and egg sacks. The repairs looked great. Thank you.

Customer Service

See previous comments.

Returned Clean

Likely to Recommend

They have worked on 3 of my vehicles and all come back like new.

Repair Quality

Customer Service

Great communication throughput the entire process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

had a very professional experience

Customer Service

Returned Clean

My Experience

The Manager , Dallas, was very professional and provided excellent customer service . He always provided me updates on the progression of the repairs .

Likely to Recommend

They were easy to work with and did a great job.

Repair Quality

Dallas kept me informed about my car status as promised. And the shop did a great job.

Customer Service

Dallas kept me informed as promised and worked with Progressive to get my car back to a good condition.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Agree with State Farm 5/5 rating

Repair Quality

Repair look’s excellent. Manager Dallas kept good communications. He was also very helpful as we worked through insurance issues. Repairs took a little longer than expected but results are very good

Customer Service

Technician and manager very helpful and knowledgeable working through the entire process. Made several phone calls to me with updates

Returned Clean

My Experience

We have a very great service with Protech. Dallas is very good on the service they provided to us. We have timely updates and the repair completion time is excellent. The quality of the repair is excellent. I would recommend having your vehicle repaired and looking like new again.

Likely to Recommend

Would gladly recommend them.

Repair Quality

The professionality and service was excellent. The workmanship is really good in repairing our 2015 Mazda CX-5 in Soul Red paint. They are very quick and gives timely updates on the repair status. Dallas is very great to work with. We highly recommend protech collision for your vehicle repairs.

Customer Service

Dallas is very nice and professional in dealing with us.

Returned Clean

Likely to Recommend

I highly recommend

Repair Quality

Highly recommend.

Customer Service

My Experience

High quality work and great communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

everything went very smooth, I think I picked up right Shop this time

Repair Quality

They did excellent job, helped me to get rental car, office was very clean and and Dallas who helped me in office was very professional and friendly, work was done excellent and on time, I couldn't be happier, I sure recommend then to everyone, thank you for good service Ahad Zangbari

Customer Service

excellent job

Returned Clean

Likely to Recommend

Repair Quality

The car looks great and the service was even better! Thank you very much Dallas!

Customer Service

Great great service

Likely to Recommend

Repair Quality

The manager Dallas explained the scope of work clearly and the work was completed

Customer Service

My Experience

Dallas was very professional and personable. Those are the people I prefer to deal with.

Likely to Recommend

Repair Quality

Car looked great and Dallas was personable and took the time to explain things.

Customer Service

Car looked great and Dallas was personable and took the time to explain things.