Santa Ana Body Shop

4.9 (1,227reviews)
99%
5502 W 34th St,  Houston,  TX  77092
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Shop AssistantSparkles

In operation 30 years.

Since 1979, Santa Ana Body Shop has been providing outstanding, full-service auto repair for drivers in Houston, TX and surrounding communities. As a family-owned and operated, Santa Ana Body Shop is widely considered to be one of the area’s most professional. with the latest state of the art equipment, we can provide a high-quality auto repair . Keeping your car running smoothly and safely is always our priority. At Santa Ana Body Shop & Collision Center, our team of I-CAR Gold Member Certified Technicians provide our customers with top-notch collision repair services. Beginning in 2016, Santa Ana Body Shop became one of the very few automotive body shops in the county to achieve the premier I-CAR Gold Status. This honor and recognition reflects our own commitment to quality, service and efficiency in everything we do. Amazing customer service, awesome guys, very knowledgeable and professional place this is why our customer loves us we have the best reviews.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,227)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or better than before the incident. The team receives high marks for proactive communication through texts, calls, and in-person updates, keeping customers informed throughout the entire repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and helpfulness are recurring themes, and many customers mention going above and beyond, such as detailing and vacuuming vehicles. A few customers noted minor concerns including unexpected delays, a plastic part not reattached, a rear-view camera glitch post-repair, and a headlight issue - all shared directly from customer comments. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"... It looks exactly the same as before the accident. Your quality of work is the best!" Read more
"Exceptional quality work in an efficient manner."
"Great experience! The bodywork was excellent, the turnaround was faster than expected, and the estimate was spot-on. Highly ..." Read more
"They did a great job. Their work was thorough, professional and meticulously done."
"... service I received from Santa Ana Body Shop—both the professional response of the staff and the quality of the workmanship." Read more
"... vehicle which was amazing to come back to. They also finished well before the projected timeline, very efficient." Read more
"Y'all far exceeded my expectations. Seriously. It took less time for y'all to dismantle, prep, paint, and install than it did to install my stereo system. ..." Read more
"Great experience! The bodywork was excellent, the turnaround was faster than expected, and the estimate was spot-on. Highly recommend for quality, reliable ..." Read more
"... messages informing me on the progress of the repair. The completion time was as promised. My truck looks brand new inside and out! I also accepted ..." Read more
"Significant delays beyond the estimated timeline caused us to have to have a rental car for an extended period ..." Read more
"Communication around our estimate and completion date was fantastic! Very friendly staff and the repair ..." Read more
"Everyone communicated very well, and I was well aware of where my car was in the process. 1010, would highly ..." Read more
"... other shops, but they didn't give free estimates. I never had to call and ask how things were going because I received text messages informing me on ..." Read more
"Amazing communication, fixed it within time frame that was provided, would definitely recommend this ..." Read more
"Overall, the communication and efficiency was unmatched."

My Experience

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

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My Experience

I was very satisfied with the work done on my Nissan Rogue... If i ever need any repairs in the future I will definitely use your services again... Thank you so much❤️

My Experience

The entire experience of getting my car repaired was very good. The staff was professional, pleasant, and helpful. Car looks great...and clean. I was also glad that I could use Enterprise as easily as I did. Having them pick me up and allowing me to return the car to Santa Ana was a plus.

My Experience

Excellent quality work. Excellent Excellent Excellent. Most friendly and pleasant interaction with the estimator and others in the office. Brandon is the best.

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Repair Quality

Excellent quality work, excellent service in the office, excellent everything.

Customer Service

Returned Clean

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Satan ana does good work in my most humbled opinion, and yes, I will definitely refer them to others.

Repair Quality

Santa Ana auto bodysuit dies great work, and are very thorough in their findings, and as a result I would certainly recommend them to others, and in fact, have already begun the referral process.

Customer Service

The customer service was good also.

Returned Clean

My Experience

You guys made the process so easy. All associates , especially front desk , were very helpful. I was very happy with the updates via text message.

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Customer Service

Returned Clean

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I’ve already shared the information with family. Convenient location great customer service awesome work.

Repair Quality

My car looks like the day I drove off from the dealership! Awesome work .. will recommend a friend and family Thank you

Customer Service

Mark, called and text he said he would on Tuesday and Thursday updated on the work. And Time factors.

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Repair Quality

Great service

Customer Service

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Returned Clean

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This is the one!!

Repair Quality

Very good work. Wouldn't think of going anywhere else.

Customer Service

You speak, they listen.

Returned Clean

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Repair Quality

Customer Service

They listened to my needs and fixed my car efficiently .

Returned Clean

My Experience

Amazing communication, fixed it within time frame that was provided, would definitely recommend this shop to others

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Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

This was my second time using Santa Ana and once again they were professional and helpful

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Customer Service