Us Auto Connection

4.9 (2,592reviews)

97%

(713) 802-1168

1017 W 20th, Houston, TX 77008

97%

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1017 W 20th
Houston, TX 77008

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About Us Auto Connection

See Photos

1017 W 20th
Houston, TX 77008

Get Directions Website

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 28 years.

Complete Collision repair facillity in the Houston area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Genesis

GM Basic

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (2,592)

Sort By:
Newest
Rating

2,299 Customers Rated

5 Stars

75.4% Complete

(1955)
4 Stars

7.5% Complete

(195)
3 Stars

2.1% Complete

(55)
2 Stars

1.4% Complete

(36)
1 Star

0.7% Complete

(18)
< 1 Star

1.5% Complete

(40)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding communication, keeping them informed at every stage of the repair process through calls, texts, and app updates - often without needing to follow up themselves. Repair quality is frequently described as exceptional, with vehicles returned looking brand new or better than before. Timeliness is a strong point, with many repairs completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond are repeatedly highlighted. A few customers noted delays due to parts availability or insurance issues, and occasional quality control concerns were mentioned, but these represent a small minority of the overall feedback.

Select to learn more

Service Quality
Communication

"Quality of work is over the top. Professionalism of the staff is as well. The only place that will ever touch my ..." Read more

"... was returned to me in such a good condition that it looked like it was never even in an accident. Even a few of my friends remarked that it looked ..." Read more

"Timeline was reasonable Repair was excellent. I cant even see signs of the fender bender anymore. They took the time to clean the car externally ..." Read more

"Wouldnt use you again."

"... recently received my vehicle, and to my surprise, it was in worse condition than when I dropped it off. I selected U.S. Auto Connection with confidence ..." Read more

"... informed on every single thing I like the fact that I did not have to call and hunt them down to get answers they reach out and give you all the details of whats ..." Read more

"U.S. Auto Connection communicated throughout the entire repair process and was completely transparent. Without their support, the unfortunate incident ..." Read more

"They were on top of regularly updating us. I never felt like I had to guess what was happening next."

"... bodywork. They do quality work and stand behind it 100%. Great communication all through the process too. Highly recommend!" Read more

"Great communication throughout the entire repair and everything was done so well!"

Service Quality
Communication

Service Quality
Communication

"Quality of work is over the top. Professionalism of the staff is as well. The only place that will ever touch my ..." Read more

"... was returned to me in such a good condition that it looked like it was never even in an accident. Even a few of my friends remarked that it looked ..." Read more

"Timeline was reasonable Repair was excellent. I cant even see signs of the fender bender anymore. They took the time to clean the car externally ..." Read more

"Wouldnt use you again."

"... recently received my vehicle, and to my surprise, it was in worse condition than when I dropped it off. I selected U.S. Auto Connection with confidence ..." Read more

"... informed on every single thing I like the fact that I did not have to call and hunt them down to get answers they reach out and give you all the details of whats ..." Read more

"U.S. Auto Connection communicated throughout the entire repair process and was completely transparent. Without their support, the unfortunate incident ..." Read more

"They were on top of regularly updating us. I never felt like I had to guess what was happening next."

"... bodywork. They do quality work and stand behind it 100%. Great communication all through the process too. Highly recommend!" Read more

"Great communication throughout the entire repair and everything was done so well!"

Breanna (Buick owner) reviewed 9/14/26

Scott (Genesis owner) reviewed 9/14/26

Excellent communication, met expected completion date and very professional. Car looks great, Chris was great!

Richard (Honda owner) reviewed 9/11/26

They were very professional. Providing regular updates. When I picked up the car I couldn't any evidence the was ever damaged. Great Job!

Opal (Mini owner) reviewed 9/11/26

Julia (Honda owner) reviewed 9/10/26

Mark (Jeep owner) reviewed 9/10/26

Angela (Honda owner) reviewed 9/10/26

Hi well the repairs you made were good to the outside of the car. I noticed that you left a bunch of glue in the backseat of the car and spots that will not come out. I’d like you to repair it somehow. Please contact me.

The exterior of the vehicle that was the main issue is fixed. It looks very nice. But somehow, you got some spattering of glue inside my backseat. I’ll need to bring it in to get it looked at and fixed. I have been contacted already. Thank you.

I feel communication could’ve been a little better with Ruben. Several times he said he was gonna give me estimates for other work and I never got them. But he was nice.

Gabriella (Kia owner) reviewed 9/7/26

great communication. speedy repair !

Andre (Audi owner) reviewed 9/7/26

Ines (Toyota owner) reviewed 9/5/26

Ruben provided excellent customer service and was very amicable.

Ernesto (GMC owner) reviewed 9/3/26

Lucy (Lexus owner) reviewed 8/31/26

Sara (Volvo owner) reviewed 8/28/26

Amazing work

Above and beyond!!!!!!!

Juanita (Toyota owner) reviewed 8/28/26

Miriam (GMC owner) reviewed 8/28/26

Kaylia (Nissan owner) reviewed 8/27/26

Brice (Chevrolet owner) reviewed 8/27/26

Jose (Ford owner) reviewed 8/27/26

Van was taken care of in a timely manner

They communicated with us very well

Gemma (Mazda owner) reviewed 8/26/26

Everything looks great. Felt like we got a whole new car back!

Amazing personnel! Always so nice and friendly when we came in.

Emma (Chevrolet owner) reviewed 8/24/26

This is the second time we've been there and it excellent work was done on both times

Excellent service

Very informative kept me on track of all the work that's been done and asked me did I have any question at each time

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Us Auto Connection

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Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Us Auto Connection

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,592)

2,299 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0