Us Auto Connection

4.9 (2,559reviews)

97%

(713) 802-1168

1017 W 20th, Houston, TX 77008

97%

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1017 W 20th
Houston, TX 77008

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About Us Auto Connection

See Photos

1017 W 20th
Houston, TX 77008

Get Directions Website

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 28 years.

Complete Collision repair facillity in the Houston area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Genesis

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (2,559)

Sort By:
Newest
Rating

2,274 Customers Rated

5 Stars

75.5% Complete

(1931)
4 Stars

7.6% Complete

(194)
3 Stars

2.1% Complete

(55)
2 Stars

1.4% Complete

(36)
1 Star

0.7% Complete

(18)
< 1 Star

1.6% Complete

(40)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional communication throughout the repair process, with regular updates via text, email, and phone calls keeping them informed at every step. The quality of repairs is highly regarded, with many noting their vehicles look brand new or better than before the accident. Timeliness is generally strong, with many repairs completed on or ahead of schedule. Customer service excellence is frequently highlighted, with staff described as professional, helpful, courteous, and going above and beyond expectations. The shop's attention to detail, including thorough vehicle cleaning and detailing upon return, is greatly appreciated. While some delays occurred due to parts availability or insurance issues, customers valued the transparent communication about these challenges.

Select to learn more

Service Quality
Communication

"Amazing service. Great communication. They keep you informed every step of the way of everything thats ..." Read more

"My vehicle was returned to me in such a good condition that it looked like it was never even in an accident. ..." Read more

"Ive used US Auto Connection 5+ times now. Theyre the best. Communication, updates… just top-notch."

"Over the past 15 plus years of driving many miles in numerous vehicles in Houston, stuff happens. Our ..." Read more

"As always excellent job US Auto Connection your professionalism and efforts to detail are above and ..." Read more

"Did they not incorrect they kept me informed on every single thing I like the fact that I did not have to call and hunt them ..." Read more

"Text and calls letting me know each step of the process !"

"Emails were sent on a regular basis updating to the progress being made and for a completion day. Allowed ..." Read more

Service Quality
Communication

Service Quality
Communication

"Amazing service. Great communication. They keep you informed every step of the way of everything thats ..." Read more

"My vehicle was returned to me in such a good condition that it looked like it was never even in an accident. ..." Read more

"Ive used US Auto Connection 5+ times now. Theyre the best. Communication, updates… just top-notch."

"Over the past 15 plus years of driving many miles in numerous vehicles in Houston, stuff happens. Our ..." Read more

"As always excellent job US Auto Connection your professionalism and efforts to detail are above and ..." Read more

"Did they not incorrect they kept me informed on every single thing I like the fact that I did not have to call and hunt them ..." Read more

"Text and calls letting me know each step of the process !"

"Emails were sent on a regular basis updating to the progress being made and for a completion day. Allowed ..." Read more

Kyle (Jeep owner) reviewed 7/31/26

Kevin was great. Very communicative and informative every step of the way.

Dyonna (Jeep owner) reviewed 7/30/26

Ruben did an amazing job with communication and professionalism.

Noah (Ford owner) reviewed 7/30/26

Benjamin (Toyota owner) reviewed 7/27/26

Stephen (Mercedes-Benz owner) reviewed 7/27/26

I appreciated the continuous updates. The car looks good as new.

Briana (Toyota owner) reviewed 7/25/26

I think they did a great job, but when I got my vehicle back. The horn wasn’t working. Actually, it still isn’t working. But I’m impressed about everything else.

Steven (Jeep owner) reviewed 7/23/26

Erika (Lexus owner) reviewed 7/23/26

Incredible customer service from Chris

Rachel (Lexus owner) reviewed 7/23/26

Professional from start to finish. Great job. Great staff. Well run company! Highly recommend

Steven (Mitsubishi owner) reviewed 7/20/26

I am super impressed with how professional and quickly this was done. U.S. Auto Connection is one of the best mechanics we have had in a long time. We were very impressed with David. He Always answered our calls and answered every question we had. We will definitely be coming back with all of our mechanical needs. Thank you again

Abigail (Honda owner) reviewed 7/17/26

Albert (Land Rover owner) reviewed 7/16/26

Elaine (Chevrolet owner) reviewed 7/15/26

Looks great, completed on time and appreciate all the timely updates

Fred (Acura owner) reviewed 7/14/26

US Auto Connection not only does the best work in town, but they are very professional and caring by keeping you up to date on the progress in work. I would not consider taking my vehicles anywhere else.

Luis (Cadillac owner) reviewed 7/14/26

Great service!

John (Subaru owner) reviewed 7/14/26

They were very knowledgable and really seemed to provide quality service in a timely manner.

Kevin at US Auto was so efficient, constantly provided updates on the status of the repairs, and i didn't ever have to deal with State Farm. He made it very easy to plan on the car repair.

Constant emails and text on the process kept me updated on the expected time frame of when my car would be ready.

Hayden (Chevrolet owner) reviewed 7/13/26

Fabian (Jeep owner) reviewed 7/13/26

Jose (Kia owner) reviewed 7/13/26

Christian (Honda owner) reviewed 7/13/26

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Us Auto Connection

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Us Auto Connection

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,559)

2,274 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -