Caliber - Houston - Southwest Freeway
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and quality work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service I received is exceptional. God forbid if I’m ever in another accident I will definitely come to you guys.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Of course I’m very likely to recommend other people because y’all get the job done and y’all get it done correctly
Repair Quality - 5.0/5.0 -
I’m very with my car repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job and ahead of schedule. Couldn’t ask for any more
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beyond satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a very good job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would personally like to thank Cindy for her outstanding customer service that she provided me in getting my vehicle repaired, JOB WELL DONE !!!
My Experience - 5.0/5.0 -
I will certainly recommend caliber collision repair to family and friends. I am extremely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm very satisfied with the work that was done. I would like to thank you for the car wash, a task I was going to do the next day before my incident. I'll be recommending anyone who would like to have their cars fix. Thank you so much.
My Experience - 5.0/5.0 -
I enjoyed working with Lam and Trisha. When Lam assisted me on my initial drive up; I was pretty much sold. Actually, all of the folks were nice including the Manager. I liked how I was kept informed of the progress and the communication via text and email was excellent. Kudos ! Oh, and the car looks great! Gus
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Enjoy meeting the folks there too. Lamb, Trisha, and the Manager. G
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This shop did a good job repairing my SUV . They are prompt and professional. The estimates given was quick and scheduled the repair soon as I have the approval from my insurance. Everything was seamless.
Likely to Recommend - 5.0/5.0 -
Definitely. Just the level of service is great and as mentioned prompt
Repair Quality - 5.0/5.0 -
The quality is great . Did a good job
Customer Service - 5.0/5.0 -
The customer service was top notch, friendly and professional.
My Experience - 5.0/5.0 -
A professional job no doubt about it. Lam Vu answered all my questions and assumed me that the back bumper and anything under that was damaged would b taken care of and it sure was! He kept in touch with me with updates on the progress. Thats very important to a customers. Excellent work I will definitely recommend to family and friends.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, especially Lam he was extremely knowledgeable about any car related questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast service. Lam was great and very knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job after having to wait for months for GM replacement parts . John and Cindi often communicated about the status and always followed up . What a great service organization ! Would recommend them to everyone !
Likely to Recommend - 5.0/5.0 -
Great work !
Repair Quality - 4.5/5.0 -
Great job and great communication !
Customer Service - 4.5/5.0 -
Excellent work !
Returned Clean
My Experience - 5.0/5.0 -
Lam went above and beyond to make sure my vehicle’s repair went as smoothly as possible. Thank you!
Likely to Recommend - 5.0/5.0 -
This is my second experience working with Caliber Collision and I am very glad I chose them for my vehicle's repair. I will gladly recommend Caliber Collision to my friends and colleagues.
Repair Quality - 5.0/5.0 -
The shop did a wonderful job repairing my vehicle.
Customer Service - 5.0/5.0 -
Everyone at the SW Freeway facility was very friendly and helpful. Lam went above and beyond to make sure every step of the repair went as smoothly as possible.