1st Choice Collision - Cypress
In operation 4 years.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice Collision is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thomas was such a joy to work with. I was nervous about my vehicle and he was very transparent about what the process would look like, the timeline, and answered all my questions. I’m very happy with how everything went.
Customer Service - 5.0/5.0 -
Thomas was such a joy to work with. I was nervous about my vehicle and he was very transparent about what the process would look like, the timeline, and answered all my questions. I’m very happy with how everything went.
Returned Clean
My Experience - 5.0/5.0 -
Kelley provided great customer service and kept me well informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim provided excellent customer service. She was professional and businesslike.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second time coming to first choice and its my only choice for when I need work done on my car excellent customer service and was treated like a priority and car came back looking like new and clean and detailed awesome job thank you to Karla and the other young lady that worked in the office I cant remember her name but just as awsome thanks to everyone who worked on and repaired my car thank you very much
My Experience - 5.0/5.0 -
Thanks for all your help Karla Rodriguez. 1st Choice Collison is lucky to have you as an employee.. an asset to their operations
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Very happy with the quality and timeliness of repairs.
Customer Service - 5.0/5.0 -
Extremely helpful, ongoing communication was excellent.
Returned Clean
My Experience - 5.0/5.0 -
Tomas did an amazing job and kept me well informed on the progression of the repair status.
My Experience - 0.0/5.0 -
I am happy with the repair but I left a BOG stick (shooting bipod) on top of the back seat and it is now missing. Everything was good but that.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
As I said in the earlier survey, i had left a BOG stick ( rifle shooting platform) on top of the back seat with an umbrella . The Bog stick is no longer there. I was not just moved it was taken
Customer Service - 5.0/5.0 -
Karla was very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Karla is the best! The car looks great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a excellent job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service! Kimberly did a great job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim Arias was great to work with and my truck is fixed and better than ever.
Customer Service - 5.0/5.0 -
Kim was great! As was the rest of the staff and management.
Likely to Recommend - 5.0/5.0 -
10’s across the board!
Repair Quality - 5.0/5.0 -
Great turn around, price and service… keep up the great work !!
Customer Service - 5.0/5.0 -
Great price, service and quality of work !
Returned Clean
My Experience - 5.0/5.0 -
Everyone at 1st Choice Collision in Cypress are 1st Class, Top-Notch!!! I’ve been a client with them and they are really the best! A big shout out to Karla, my service writer. She is knowledgeable, friendly and very supportive. Thanks so much for all you and everyone involved does. Tim Halloran
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service good work. Appreciate the team.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the repair on my vehicle. Thank you 1st Choice Collision!!!
Customer Service - 5.0/5.0 -
Great repair, competitive cost
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there was very nice. My car looks great and it was so nice of them to vacuum the inside for me. Would recommend.
Customer Service - 5.0/5.0 -
She was very nice and professional
Returned Clean
My Experience - 0.0/5.0 -
Some of the chrome reflective tape is coming off
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
The crime tape on my bumper is already coming off
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Karla was wonderful from beginning to end of service. She throughly explained the charges and the car was ready when they said it would be. I recommend this shop to all my neighbors who need collision repair.
Customer Service - 5.0/5.0 -
Karla was wonderful from beginning to end of service. She throughly explained the charges and the car was ready when they said it would be. I recommend this shop to all my neighbors who need collision repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got the repair job done in a timely manner. Kept me updated on everything that was going on.
Customer Service - 5.0/5.0 -
Excellent customer service