Lone Star Auto Service

4.9 (257reviews)
99%
17715 Clay Rd,  Houston,  TX  77084

In operation 16 years.

Only 15 percent of collision repair shops achieve I-CAR Gold Class status, the highest training level recognized in the industry. Lone Star Auto Service is proud to be one of them. We know the latest repair techniques, how to find hidden damage, and how to repair your car’s critical safety features so they work properly again. We invest in training because we would never cut corners with your family’s safety at stake. And neither should you. Get your vehicle repaired at Lonestar Auto Service, where your safety is our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Vietnamese
  • French
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 6:30 pm
Tue 7:30 am - 6:30 pm
Wed 7:30 am - 6:30 pm
Thu 7:30 am - 6:30 pm
Fri 7:30 am - 6:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM Basic
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (257)

Customers say
Overall Customer Satisfaction
Customers consistently praise Lone Star Auto Service for outstanding service quality, professional and friendly staff, and exceptional repair work that often leaves vehicles looking brand new. Many highlight the shop's excellent communication, with regular text and phone updates throughout the repair process. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciate the added touch of vehicles being thoroughly cleaned and detailed upon return. A few customers noted minor issues such as parts delays, a bumper needing adjustment, and one instance of dissatisfaction with paint and panel alignment, as shared directly in their feedback.
Select to learn more
"the repair was absolutely flawless, It looks brand new like i just bought the car from the dealership. Every ..." Read more
"... matched perfectly, the body lines were aligned, and the overall quality of the repair exceeded my expectations. Thank you!" Read more
"... repaired by Lone Star Auto Service was very impressive, both in the job well done and completed very quickly. Their professionalism and personable service was ..." Read more
"I do not see any trace of the prior damage."
"... did an amazing job repairing the damage to our car. You would never know it was ever damaged." Read more
"it was actually ready 5 days earlier than promised at no compromise in quality"
"I was shocked my car was ready in the time it was especially over 4th of July weekend! I literally was like WOW!!"
"Extremely satisfied with the service and delivering one week earlier than expected. Very supportive"
"I had to fly out of town and was able to pick up my vehicle prior to going out to the airport; that ..." Read more
"My vehicle was ready ahead of schedule."
"no lapse in communication"
"And this is what I LOVED the most, I was informed the entire way of what was happening with my vehicle no one wants to left in the dark ..." Read more
"... immediately put me at ease during the repair process. They communicated regularly and kept me up to date on every aspect of the repair. I do not want me or ..." Read more
"I received frequent electronic updates throughout the entire process; i appreciated that."
"I received text messages and phone calls during the whole process."

My Experience

Very nice work and the owner is amazing, helpful. A whole place is clean and professional

My Experience

Amazing job, I recommend, you can take your car here with your eyes closed

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything for fixing my car Today very very good thank Lone Star Auto Service

My Experience

Overall, I had a good experience with Lone Star Auto Service. I did have to call to check on the status, and the repair did take a little longer than I was originally told. However, everyone I spoke with was very kind and helpful. When I got my car back, it was cleaned and everything was completed nicely. I appreciate the good customer service and the care they put into the work.

My Experience

Amazing and professional

Likely to Recommend

I would definitely recommend and I may come get it serviced depending on quote

Repair Quality

Immaculate

Customer Service

Melissa was amazing

Returned Clean

My Experience

Lone Star Auto Service has been my place to go for my auto repairs. I am very happy with their service. Excellent communication, they keep you up to date throughout the process. I am very satisfied with their repairs, I highly recommend them.

Likely to Recommend

very satisfied with the service

Repair Quality

they did good work in a timely manner. Sean made sure the process was worry free.

Customer Service

Sean was attentive and communicative during the entire process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We enjoyed working with them and the service received

Repair Quality

Well done work!

Customer Service

Good folks doing good work.

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Great job

Customer Service

Am okay with their job

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Me gusto mucho el cervicio y el trato que recivi

Repair Quality

Muy buen trabajo me encanto mi carro ❤️

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Lone Star was a great shop to work with. They are truly a customer service driven team. Sean and Tony made sure that my car repair experience was as trouble free as possible.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will recommend them to everybody

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a good job and their consumer service is top-notch.

Customer Service

Fantastic

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean