Black Tie Collision 2920

4.9 (404reviews)
98%
2415 FM 2920,  Spring,  TX  77388

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (404)

My Experience

Black Tie did an outstanding job.

Likely to Recommend

Repair Quality

Customer Service

Excellent

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Repair Quality

Very Professional

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

May need to take back due to glue showing

Customer Service

My Experience

Great place to take your car too. keeps you up to date on the service and satisfied with the work 100% recommend it.

My Experience

Black Tie was fast and complete. I received timely status updates.

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Repair Quality

Customer Service

My Experience

Great job Anthony and your team!

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Will recommend to anyone I know that needs bodywork and paint!

Repair Quality

I really appreciate the great job,great job from your team!

Customer Service

Great customer service, very friendly!

Returned Clean

My Experience

Great job & appreciate it getting done quickly. Just missing a few items that were lift in the vehicle

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Repair Quality

Customer Service

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Repair Quality

Left a message regarding the detailer who badly scratched entire vehicle while detailing. Even the newly painted hood has deep scratches in top coat. Very unsatisfied with how the car was returned. I left a voicemail regarding this and would like a response on what the procedure is to resolve this issue.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great Service and turn around time was incredible.

Customer Service

Returned Clean

My Experience

The repairs were completed in a timely manner. Raven was great as she constantly sent updates on the repairs. I can't complain about this shop!

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Repair Quality

Good services 👍🏼

Customer Service

Raven was excellent and so kind with helping me navigate through this process.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

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Repair Quality

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My Experience

My car was cleaner than when I left it! From start to finish, everyone was friendly and courteous. Loved the text updates to let me know my car’s progress. Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

I have to say, the level of patience and professionalism from your team was absolutely incredible. From start to finish, I felt well taken care of, and the attention to detail was beyond impressive. It's not often you come across a team that really takes the time to make sure everything is done right. You guys truly went above and beyond—thank you for making this experience smooth and as stress-free as possible! 🙏

My Experience

Good job I appreciated the up dates on my truck the hood and bed cover looks great Thanks again

Likely to Recommend

Repair Quality

Customer Service

My Experience

Defiantly not satisfied . One thing after another , installed a used front light . After fixing that they wanted me to take my truck and it wouldn’t even start. The battery was completely dead (wasn’t notified until I asked how many times have you guys jump started my truck.. mmm 3 times .. they insisted me in returning rental and signing so that they can get paid by insurance ) . My truck had two flat tires , both at 25 . (Supposed to be at 36) . After warranting my battery .. now it had a unresponsive screen, literally stopped working while at their shop.. Battery doesn’t even crank the truck properly and it’s supposed to be brand new .. I tried checking date on battery and noticed missing bolts that are supposed to be securing the battery . Makes me upset that they said they would schedule someone to check out the screen and battery . instead of checking my battery to see if it had low voltage .. all they did was plug a OSB . Missed a full day of work for some thing auto zone could have done in 5 minutes. Paper even shows where it says 12 CLEARED FAULTS. I spoke to manager and he had said he wasn’t able to do any thing . I asked for report on the battery by email that some one supposed to have came to look at my truck. And Literally, when I got there it was one of their guys with OSB trying to hurry up with the OSB trying to print some thing to give me showing diagnostic test of some sort rather than the supposed companies. Disputing now with insurance . What a head ache. Instead of fixing each problem properly they just preform temporary fixes to get you out the door.