Blake Utter Ford
In operation 53 years, 19 years at this location.
Blake Utter Ford is a state of the art collision center. We accept and work with all insurance companies. We use PPG Envirobase products. All technicians are iCar Gold Certified. We are aluminum certified and hold certifications in all types of metal repairs and welding procedures. We follow all manufacture guide lines and procedures at all times for all vehicles. Our employees have numerous years of experience to insure a proper and safe repair every time. We have subscriptions to all the latest data bases for continued education, repair procedures and processes. Our collision center strives to make every customer feel comfortable and fully satisfied with all aspects of the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Evan was very nice and helpful throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good work from all involved
Repair Quality - 5.0/5.0 -
Felt so secure that we were in constant contact with our service manager, Evan
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The paint job on the bumper is absolutely perfect
Customer Service - 5.0/5.0 -
Though we had some setbacks, Adam kept me informed of the project details.
Likely to Recommend - 5.0/5.0 -
Happy to let anyone know that quality work was done on my vehicle.
Repair Quality - 5.0/5.0 -
Excellent service and quality job done on my auto.
Customer Service - 4.5/5.0 -
Great customer service
My Experience - 5.0/5.0 -
Everyone was very nice and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Battery was dead the next day and had to be replaced. The keyless entry won’t work correctly since the door was repaired. Car looks great though!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work and handled everything with the insurance company in a very timely manner. The team at Blake Utter Ford are the best I’ve ever worked with. I would recommend them to anyone.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Nope. Did not do what I asked.
Repair Quality - 4.5/5.0 -
The quality of the work looks great. However, I am very disappointed in the following: Since I had some recalls on my Ford Fusion, I specifically asked to send my car to the service dept to take care of the recalls first. I figured my car would be there longer, so I was not concerned about the month it was there. I did call and was told the recall work was done. When I picked up the car, I was told my car never went to the shop for the recall work. Anyway, I will not go back there for any work or for any reason. Evan was really nice though, but will not go back. I also asked to see about getting newer/ brighter headlights. Was told not available. Asked for light bulbs. After market light bulbs available but would not install due to warranty issues.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0 -
I have had previous good experiences with your business such that I know the few issues I had this time were unusual & also, once I complained, I received an immediate apology & the problem was corrected.
Repair Quality - 4.5/5.0 -
The car looked good & drove well.
Customer Service - 3.5/5.0 -
It took considerably longer to complete the repairs (est. 7-8 days, actual was 3 weeks) & I did not receive regular status updates until after I called & expressed dissatisfaction.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never. I'm still trying to figure out who I need to get to properly assemble my car.
Repair Quality - 0.5/5.0 -
Poorly repaired, poorly painted, poorly put back together, poorly inspected. Had to be repainted, reassembled, took three months to perform simple repairs. And when I got it home after having to have it redone. It is still misassembled.
Customer Service - 0.5/5.0 -
Horrible. Lots of lies and deception. Vehicle is still not properly put back together.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Adam did a great job of communicating with me regarding status of my project throughout the repair.