Blue Collision

4.9 (4,477reviews)
97%
17125 N 134th Dr. Suite 103,  Surprise,  AZ  85378

In operation 22 years.

Our Mission at Blue Collision is to always exceed the customers’ expectations, by providing superior quality automotive repair and collision repair services in a timely fashion and in a friendly environment while building a trusting relationship with our clientele.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,477)

My Experience

Very nice personnel. Initially, I was told it was a 4-5 day repair. I had to get a rental for 9 days. I was told my truck was ready for pickup on Thursday, February 26th. I got a 1/2 block away from Blue Collison when I noticed my sensors didn't work. I immediately took it back. Also, a plastic part covering the rear bumper was missing. A representative played with the sensors, then took my truck to the rear repair area. Came back a short time later and said additional testing had to be done. I took my truck back on Monday, March 2. I'm thankful a "Daniel" took me to work, and later, picked me up. When I got my truck back later that afternoon, I checked the bed area and found a large wad of plastic. It appeared the plastic was used to protect the truck during painting. I took the plastic into the office to be disposed. I noticed the plastic part for the bumper was still missing also. A representative went into the back area and retrieved it and placed in into its place. I then noticed the drivers side rear bumper area still had paint transfer from a previous Collison. I was told by my initial representative that the other damage would be painted over or rubbed out. That didn't happen. Nice people, poor quality follow up. Sorry.

Likely to Recommend

My original Adjuster, Craig Howard, suddenly disappeared. I know it's not my business on why. The rest of the repair work felt like a rush job without someone to double check the results.

Repair Quality

Very nice employees, but lack of quality. I was first told it was a 4-5 day job. My truck was there for 9 days. I understand other issues may come up. I was told my truck was ready for pick up. A plastic piece on the rear passenger side bumper was missing, the part wasn't delivered. The sensors did not work. Another area of the bumper was supposed to be rubbed out, or painted over, it wasn't. There was a large wad of rolled up clear plastic materials/garbage left in the bed. Your business needs a person to do a thorough inspection before the vehicle is returned to the customer. Sorry, but I cannot recommend your business.

Customer Service

The employees were very professional and cordial. Daniel, a very nice man, gave me a ride to and from my employer when I had to take my truck back for a 2nd time because the sensors were not placed back in the right position the 1st time.

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My mother, Jan Hyland, recommended me to you.

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They did good job but they took 3 weeks

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Repair Quality

Great job

Customer Service

Longer than expected

My Experience

Easy to work with. Excellent workmanship.

My Experience

We will be back tomorrow morning to have everything looked at and an email was sent with photos.

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Definitely will recommend them

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100% satisfied!!! Great service!

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If I could give Blue a collision an 11 on ratings, I would! They are amazing! From start to finish it was smooth!!!

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My Experience

Mike is friendly, professional and listens to the problem. Overall experience was excellent and so positive. Thank you.

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Definitely would recommend Blue Collision. Excellent service and repair.

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Mike and staff are professional, caring and personable.

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Everything looks great

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My Experience

I really appreciate that the job was done in day. I also appreciate that you worked with the dealership to make sure it was covered under my extended warranty and help covered the car rental. I also love that the car was washed and vacuumed . That extra step was very much appreciated too. Thank you so much for everything.

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PU looks good

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PU looks good.

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