Kaizen - Sun City
10222 W Santa Fe Dr.,
Sun City,
AZ
85351
USA
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Kia
Ram
Subaru
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team is widely recognized for excellent, proactive communication, providing regular updates via calls, texts, and emails throughout the repair process. Timeliness is a frequent highlight, with numerous customers pleasantly surprised that their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness are repeatedly commended, and many customers noted the added bonus of receiving their vehicles thoroughly cleaned inside and out. A small number of customers mentioned areas for improvement, including occasional delays in parts procurement, unexpected cost increases, and isolated concerns about interior cleanliness or minor rework needs. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"The work done on my car was perfect and the car was spotless inside and out. I recommend KAIZAN Collision Center ..."
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"Kaizens in Sun City did an amazing job with my front end bumper looks brand new! They went above and beyond by the way! I got my ..."
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"Fast, friendly and professional service. My car was restored perfectly to its original condition."
"They went above and beyond my expectations for good service and workmanship."
"You did an excellent job, and got our car back in record time. Thank you very friendly and courteous."
"Finished much earlier than expected."
"My cat was ready almost 5 days before the promised date"
"... brand new! They went above and beyond by the way! I got my car back in one day and the washed my car and detailed the inside ! My Honda CRv looks like I just ..."
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"Just sorry it took so long to get parts."
"Most communicative experience we've ever had with a n auto bodyrepair organization. They did excellent work."
"... very satisfied with the results from Kaizen. They always kept me in the loop for letting me know what was happening."
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"Customer Service was excellent throughout the whole process!"
"Service was excellent at Kaizen. They were pleasant, organized and timely with the work needed and notified us with updates. I highly recommend them as a collision ..."
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"Would have liked a bit more contact re status of work being finished."
Neil
(Chevrolet owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0 -
Have already told 4 people about Kaizen and will continue to do so!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Donald
(Subaru owner)
reviewed 8/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cory
(Scion owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Honda owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(Ford owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done.
Customer Service - 5.0/5.0
Returned Clean
John
(Honda owner)
reviewed 7/23/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(Ford owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, like new. Thank you!
Customer Service - 5.0/5.0
Ed
(Honda owner)
reviewed 7/22/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Miriam
(Hyundai owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
Very kind and keeps us informed.
Repair Quality - 5.0/5.0 -
Everyone was helpful and very courteous. Made us feel welcomed.
Customer Service - 5.0/5.0 -
Outstanding.
Returned Clean
Ronda
(Kia owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Olivia Theresa
(Toyota owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mary
(Honda owner)
reviewed 7/13/26
My Experience - 5.0/5.0 -
Just sorry it took so long to get parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only problem was delay in getting a part
Customer Service - 5.0/5.0
Frederick J & Cather
(Subaru owner)
reviewed 7/13/26
My Experience - 5.0/5.0 -
Very happy with how we were treated, how fast the job the job was was completed, the car looked wonderful, how they kept us updated every day and most of all they were all so very kind. GREAT JOB Thank you Fred and Cathy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
In every way the service, the finished product, the updates and the kindness of the entire staff showed.
Customer Service - 5.0/5.0
Kim
(Ford owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Volkswagen owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Needs a little rework but all in all pretty good job
Customer Service - 5.0/5.0 -
Very informative and speedy response
Returned Clean
Richard
(Subaru owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Colleen
(Toyota owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Jeanine
(Volkswagen owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0 -
I would highly recommend Kaizen - Sun City!
Repair Quality - 5.0/5.0 -
Absolutely. My car looks great!
Customer Service - 5.0/5.0 -
I love how they kept me informed all along the way.
Returned Clean
Dradenna
(Ford owner)
reviewed 7/2/26
My Experience - 5.0/5.0 -
It looks great. The detailing was an unexpected extra! Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the body work that was done. The detailed was an unexpected plus. Thanks again, Dee
Customer Service - 5.0/5.0 -
All of my questions wer e taken care of promptly.
Returned Clean
Dorothy
(Honda owner)
reviewed 6/29/26