Kaizen - Glendale

4.6 (412reviews)

91%

(623) 930-9795

4825 W Glendale Ave, Glendale, AZ 85301

91%

4825 W Glendale Ave
Glendale, AZ 85301

Get Directions Website Email

About Kaizen - Glendale

4825 W Glendale Ave
Glendale, AZ 85301

Get Directions Website Email

In operation 13 years.

At Kaizen Collision Center, we’re committed to serving all your car repair needs and delivering outstanding customer experience. We’re one of Glendale, AZ’s most prominent certified body shops & collision repair centers. We offer highly trained body technicians and painters, industry-grade tools & materials, and a state-of-the-art facility to ensure the repair of your car is the very best possible. With certifications for collision repairs from 28 major vehicle manufacturers, Kaizen’s ultimate goal is to repair your car to the manufacturer’s specifications by applying the most advanced collision repair technologies and tools. If you’re looking for a professional and fast body repair and collision center in Glendale city, check out our shop at 4825 W Glendale Ave, Glendale, AZ 85301, several blocks west of La Pradera Park. Once you contact us at (623) 930-9795, we’ll be happy to discuss your automobile needs and create a personalized plan.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	8:00 am - 12:30 pm

* Holiday hours may differ.

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Website

Reviews (412)

Sort By:
Newest
Rating

339 Customers Rated

5 Stars

67.5% Complete

(278)
4 Stars

6.1% Complete

(25)
3 Stars

1.9% Complete

(8)
2 Stars

0.7% Complete

(3)
1 Star

1.2% Complete

(5)
< 1 Star

4.9% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with vehicles returned looking brand new and often cleaner than when dropped off. Communication stands out as a major strength, with regular text updates and professional staff keeping customers informed throughout the repair process. The team demonstrates remarkable timeliness, frequently completing work ahead of schedule. Staff members are repeatedly described as friendly, professional, and helpful, going above and beyond expectations. While most experiences are overwhelmingly positive, a few customers noted minor issues with door adjustments and alignment work that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"Great communication from start to finish. Completed work was amazing!!! Thank you so much for returning our van beautifully repaired and spotlessly ..." Read more

"I'm not sure where these guy's come from! WOW !!! They go above the bar... KAIZEN Super impressive group of people. My preferred auto body stop. THANK ..." Read more

"Just great job by the entire team!"

"This place went over and above to fix my car"

"Less than the absolute minimum repair was done. My entire front end, front bumper, grill and left ..." Read more

"One day early!"

"1 day late BUT for a great reason and I thought it was awesome they reached out because ..." Read more

"ready on time, exactly when they estimated completion. its almost like they can see the future"

"Ready sooner than expected, so I was very excited."

"Took longer than expected"

"Great communication from start to finish. Completed work was amazing!!! Thank you so much ..." Read more

"... looking brand new, completely cleaned and polished. I was informed every step of the way — from the moment they received the vehicle to updates ..." Read more

"when i had questions they were answered, when there was any updates i was made aware. A+ ..." Read more

"Was talked down to and was rarely called. Text or email was the norm"

"... that mt car was ready before it was actually ready, they insinuated that I misunderstood the message." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Great communication from start to finish. Completed work was amazing!!! Thank you so much for returning our van beautifully repaired and spotlessly ..." Read more

"I'm not sure where these guy's come from! WOW !!! They go above the bar... KAIZEN Super impressive group of people. My preferred auto body stop. THANK ..." Read more

"Just great job by the entire team!"

"This place went over and above to fix my car"

"Less than the absolute minimum repair was done. My entire front end, front bumper, grill and left ..." Read more

"One day early!"

"1 day late BUT for a great reason and I thought it was awesome they reached out because ..." Read more

"ready on time, exactly when they estimated completion. its almost like they can see the future"

"Ready sooner than expected, so I was very excited."

"Took longer than expected"

"Great communication from start to finish. Completed work was amazing!!! Thank you so much ..." Read more

"... looking brand new, completely cleaned and polished. I was informed every step of the way — from the moment they received the vehicle to updates ..." Read more

"when i had questions they were answered, when there was any updates i was made aware. A+ ..." Read more

"Was talked down to and was rarely called. Text or email was the norm"

"... that mt car was ready before it was actually ready, they insinuated that I misunderstood the message." Read more

Obdulia (Ford owner) reviewed 3/30/26

Sonny (Hyundai owner) reviewed 3/30/26

all in all, good service. just didn't keep me up to date with the repair. vehicle looks, Awesome! Thank you.

Angel (Honda owner) reviewed 3/23/26

Karen (Kia owner) reviewed 3/16/26

Linda (Volkswagen owner) reviewed 3/13/26

Awesome service, bumper looked brand new and done quicker than expected. Naomi is very knowledgeable and was helpful with my daughter driving me to the car rental and all the stuff I had lol. I received my car back very clean inside and out, Oscar did a great job.

Aldric (BMW owner) reviewed 3/5/26

Great Service. Great work.

Leonel (Toyota owner) reviewed 3/5/26

Shure

Really good job

Good job

Jonathan (Chevrolet owner) reviewed 3/5/26

Passenger side rear door handle doesn’t open. Waiting on response to get fixed.

David (Toyota owner) reviewed 3/4/26

William (Toyota owner) reviewed 3/2/26

Fast, timely, and an excellent job

Friendly and helpful

Rabecca (Honda owner) reviewed 2/18/26

Tracy (Nissan owner) reviewed 2/16/26

I just want to say the staff here at Kaizen was awesome. Super friendly. The work that was done is also amazing. I would highly recommend this place.

This place went over and above to fix my car

Sandra (Honda owner) reviewed 2/13/26

Quiero expresar una queja formal sobre el trato inaceptable en Kaizen Collision Center. Naomi mostró una actitud agresiva e irrespetuosa al dirigirse a mí, exigiendo de forma injustificada la llave del seguro en un tono amenazante. Además, la camioneta se entregó en condiciones deplorables: aunque por fuera se veía limpia, el interior quedó sucio, con pegamento, cambios en las puertas que no autoricé y restos de cinta en el maletero. Exijo una explicación y que se tomen medidas inmediatas.

Jennifer (Kia owner) reviewed 2/12/26

Great service and great workers

William & Jillaine (Kia owner) reviewed 2/9/26

Ismael (Toyota owner) reviewed 2/9/26

Extremely satisfied

Super friendly staff

Keievakay (Toyota owner) reviewed 2/4/26

Sal and all of the staff were very professional and kind. I appreciate the service!

Philip (Jeep owner) reviewed 2/2/26

Hope you are not needed

Very nice job with the repairs. They gave me an estimate time to complete the job and they were right on time for my pick up.

Larry (Ford owner) reviewed 1/30/26

Voyager (Chevrolet owner) reviewed 1/30/26

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Kaizen - Glendale

About Kaizen - Glendale

Reviews (412)

339 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?