Sands-Ace Collision Center

4.9 (115reviews)
97%
5222 W Ocotillo Rd,  Glendale,  AZ  85301
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Shop AssistantSparkles

In operation 85 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier and financing options are available!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Nissan

Reviews (115)

Customers say
Overall Customer Satisfaction
Customers consistently praised Sands Collision for exceptional service quality, outstanding repairs, and thorough communication throughout the repair process. Many highlighted that staff kept them informed at every step via calls, texts, and emails, making a stressful experience much more manageable. Repair quality was frequently described as outstanding, with vehicles returned cleaner than expected and restored to pre-accident condition or better. Timeliness was also commended, with several customers noting their vehicles were completed ahead of schedule. A few customers noted minor areas for improvement, including requests for faster communication and occasional parts delays, though these were acknowledged as largely outside the shop's control. Overall, customers expressed strong loyalty and willingness to recommend Sands Collision to friends and family.
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"The staff is friendly and efficient. The work done is superior."
"Once the work was done the care seemed to come back better than before."
"My car looks brand new and i am very happy with the work that was done"
"Vehicle looks great!"
"It was actually done way earlier than expected was very impressed!"
"... with parts delays and insurance company challenges it was completed in a timely manner." Read more
"... quality. They were helpful, friendly and knowledgeable. They did a fabulous job on my van and delivered it on time." Read more
"Ready before expected time and day"
"Right on time, even though I requested extra work be done on my own dime."
"Time is always very transparent with me and keeps in touch to let me know what's going on step by step throughout the process, and great service and communication ..." Read more
"... unexpected. The collision center was really awesome. Kept me informed every step of the way and I will choose Sands again." Read more
"Little faster communication"

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Dain was awesome! 10/10 for Dain! Was great with communicating updates on our car and had our car back to us in no time!

Customer Service

Returned Clean

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Repair Quality

Ethan did a great job 👍 very thorough and fast service thank you again

Customer Service

My Experience

Customer service was perfect. Car is great except for a little overspray on fender trim.

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Repair Quality

My car is perfect no raddled and it was clean when I received it back. My service advisor was so friendly.

Customer Service

Sorry I don’t remember his name but he was very nice explaining all that was done to my car. Please thank him again

My Experience

The customer service was very good I was well pleased with how timely and how good my car looked when I pick it up

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Repair Quality

Customer Service

Returned Clean

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Tom was amazing

Repair Quality

My car looks brand new and i am very happy with the work that was done

Customer Service

Tom was really great to deal with, he kept me informed and i felt he is very trustworthy. Zero complaints

Returned Clean

My Experience

Ethan was amazing, kept me updated on the process of my repairs. No complaints at all. Best customer service I’ve received.

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Customer Service

Returned Clean

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Repair Quality

The work performed appears to be outstanding. Tom Carpenter did an amazing job handling my vehicles repairs. He kept me in the loop weekly and assisted with making sure my vehicle was repaired to the highest standards.

Customer Service

Tom Carpenters customer service is an asset to the business.

Returned Clean

My Experience

The service I got was outstanding and unexpected. The collision center was really awesome. Kept me informed every step of the way and I will choose Sands again.

Likely to Recommend

1000% better than the last Chevy collision dealership I dealt with

Repair Quality

I had the upmost greatest experience with Sands collision. Ethan was totally totally amazing super helpful, friendly available and he explained everything wonderfully. I’ll come back to Sands because of Ethan.

Customer Service

Returned Clean

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Customer Service

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Been a customer of Sands for a very long time. I will always recommend their services to friends and family ☺️

Repair Quality

Tom always goes above and beyond for me, and he does a great job with my car repairs😁

Customer Service

Everyone is always so pleasant and welcoming and willing to help you with your needs 🙂

Returned Clean

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Customer Service

My Experience

The best service ever! The staff and everyone here is very nice and help you through the whole process, huge shoutout to Peter Customer Service at 100%!

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Customer Service

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Returned Clean

My Experience

The staff of Sands Collision are of the highest quality. They were helpful, friendly and knowledgeable. They did a fabulous job on my van and delivered it on time.

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Repair Quality

The staff is friendly and efficient. The work done is superior.

Customer Service

My Experience

None

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They always do a great job and very good at finding everything that needs repaired.

Repair Quality

Did great job they are very through. Also communicated very well about progress on repairs.

Customer Service

Ethan was very helpful and professional .

My Experience

Lucas alway was in communication with me about the status of the vehicle. Excellent employee and customer service

Likely to Recommend

Repair Quality

Excellent communication from Lucas in the status of the car

Customer Service

Returned Clean