Gerber Collision & Glass - Peoria (Az)

4.9 (3,241reviews)
99%
19265 N 83rd Ave, #105,  Peoria,  AZ  85382
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Gerber Collision & Glass - Peoria offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,241)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs described as flawless, showroom-perfect, and exceeding expectations. The team is frequently commended for being friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating daily text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted minor issues such as incomplete repairs or parts being missed, and occasional delays were mentioned, though these were generally handled professionally per customer accounts.
AI-Generated from reviews written in the last 12 months
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"The repair of my car was excellent I couldnt be happier with what was done. I really appreciate the care ..." Read more
"Was treated with respect and courtesy at all times and phases of the process. Work on the vehicle was ..." Read more
"... peasy! I dreaded the hassle, but there was none. And the quality of work was exceptional. It looks as good as new!" Read more
"... I was nervous because it was a brand new car but everything was done to perfection like the accident never occurred at all. They were really friendly and helpful with ..." Read more
"... estimated time but the expertise was worth the wait! My car is Showroom Perfect! Thank you to all who worked on it and demanded excellence." Read more
"My car was done a day earlier!"
"Speechless, i dont know what else to say but they got my car done on the same day. Dropped early morning and i was back in my car before end of buisness hours. ..." Read more
"2 days ahead of the schedule"
"Gerber was great. Car looks like accident never happened. Job finished days ahead of schedule."
"... I spoke to was extremely friendly and welcoming. My repair was done the same day I dropped off my vehicle. Excellent experience all around. Thank you all!" Read more
"The customer service was extraordinary! The communication was amazing and gives a peace of mind that you are being taken care of!"
"The team was super communicative throughout the whole process! Answered all my questions and took the time to walk ..." Read more
"... team, I would TOTALLY have given you a 10, but the initial communication was non-existent to the extent, when I came to pick up my car, it was still 1.5 ..." Read more
"Gerber kept me informed. Gave me a realistic time frame and actually got my car repaired before that time ..." Read more
"... had such a great experience with you all, from the consistent communication regarding my vehicle and also how fast you all were able to complete my repairs! My car ..." Read more

My Experience

I am the second policy holder Cristina Chacon and dealt I with Gerber Collision directly and my personal experience was a true Blessing from the beautiful receptionist with the best customer skills I’ve ever experienced to the person who left my car beautiful and clean and not to forget the team who repaired the vehicle. The team at Gerber Collision truly go above and beyond with honest hard work and I will recommend them to all my friends and family!!!

Likely to Recommend

Repair Quality

Customer Service

This was the fourth time that I have had Gerber do the repairs on one of my cars and I have always been very satisfied.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I really loved overall experience,starting from Front desk to actual work.Ryan was so helpful and kind.I already referred my friend to this place.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Me and my wife are so excited about the work that was done at Gerber Collision, Top Notch collision shop in the valley I use them every time!!!

Likely to Recommend

I would refer Ryan to all of my family and friends.

Repair Quality

Ryan Dalton is extremely efficient and thorough. Makes an accident look like it never happened.

Customer Service

Exceptional. Ryan should be the standard for all customer service. Whatever he’s paid he should get double… he goes above and beyond.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service! Very professional!

My Experience

I can appreciate the customer service and workmanship from the team at 19265 N 83rd Ave, Peoria, AZ Knowing that they are trustworthy gave me peace of mind. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Due to location mot overly convenient

Repair Quality

Location difficult to navigate if needing to head west on Union Hills. Length of time it took to repair vehicle.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Ryan our estimator kept us informed at all times during the process. He is very focused on the customer. Our car met the due date to be finished on time. This is the 3rd time we have used Gerber….all 3 vehicles related to one person 😂

Likely to Recommend

Repair Quality

Everyone was really nice and helpful! You made the process so much easier. Thank you for everything.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did an amazing job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We have nothing but good things to say about our experience with Ryan and the Gerber team that we worked with. I will recommend this shop to everyone in the future!!!

Likely to Recommend

Repair Quality

Customer Service

We were treated very well by our representative.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job meeting my expectations

Customer Service

They listened to my needs and made it happen

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Ryan was terrific at communication and was very professional.

Customer Service

Diane's customer service skills are terrific!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Ryan did an awesome job getting the part quickly that was needed to fix my window. The repair was done in a timely manner and I’ve very happy with the outcome.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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