Gerber Collision & Glass - Phoenix/43rd Ave.

4.8 (5,104reviews)
95%
7101 N 43rd Ave,  Phoenix,  AZ  85051

Gerber Collision & Glass - Phoenix offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (5,104)

Customers say
Overall Customer Satisfaction
Customers consistently praised Gerber Collision for outstanding service quality, professional repairs, and excellent communication. Many highlighted that vehicles were returned looking brand new, with repairs completed ahead of schedule in numerous cases. The team was widely recognized for being friendly, knowledgeable, and professional throughout the repair process. Customers appreciated proactive text and phone updates that kept them informed every step of the way. Additional touches such as complimentary interior cleaning, detailing, and vehicle delivery were frequently mentioned as exceeding expectations. A small number of customers noted areas for improvement, including inconsistent paint quality, delayed timelines, and limited proactive communication in certain cases, as well as a few instances where follow-up on outstanding issues was lacking. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend Gerber Collision to friends and family.
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"... handled the repair on the spot while I waited, and the quality of the work was outstanding. On top of that, they returned my car freshly detailed ..." Read more
"... really accommodating, courteous and professional. The work on my vehicle was outstanding and completed in half the time. I will go back to them if I ever need work done. ..." Read more
"The quality of the repair is outstanding. The entire rear bumper was replaced and it looks like new. Extremely ..." Read more
"They did an exceptional job. Im so very satisfied!! You cant even tell that it was hit."
"... paint but that wasnt addressed. There was just a lack of attention to detail and care." Read more
"Couple days earlier than expected"
"Completed ahead of schedule!"
"Done 2 Weeks, Early!"
"Original ETA was 3 weeks and ended up taking around 7 weeks"
"Red flag was when my vehicle wasnt ready on time took a whole week from the expected date & the paint job was left unfinished completely unhappy with the work ..." Read more
"Kept me informed every step of the way. Even helped deal with my insurance"
"I honestly believe they went above and beyond on their customer service communications.👍"
"Their communication was excellent. They kept us updated and notified frequently and it was a pleasant experience ..." Read more
"... became more complicated than initially estimated. They maintained good communication throughout the process and kept me in the loop the entire time." Read more
"I had to call to be informed of progress no one called or text I was wondering if I had to give up my rental ..." Read more

My Experience

I really appreciated seeing that my car was vacuumed out. Thank you

My Experience

I almost cried when I got my car back. So happy with the results.

Likely to Recommend

I Breckenham Gerber to my friends and family. They’re a great company.

Repair Quality

I dealt with Gerber Collision And Glass for I think this is my fifth time and they’ve been the greatest every time I recommend them to anybody

Customer Service

Has great Customer Service great follow up and in this last event tagged came in to get the job done wonderful people that

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The vehicle handoff felt rushed and impersonal. A few extra minutes to explain the repair, answer questions, and direct me to my vehicle would have made for a much better customer experience.

My Experience

Dave and everyone at Gerber were fantastic and friendly to work with for my auto body repair. They worked hard to get repairs finished before the estimated date. Thank you to the entire team.

Likely to Recommend

The entire team provided excellent results. Dave Smith was exceptional at his job, he explained the entire estimation, provided me with value of my vehicle and called me at every step of the repair process.

Repair Quality

Customer Service

My Experience

Great customer service. Also, convenience service to get the rental car to come to you.

Likely to Recommend

Repair Quality

Customer Service

Great customer service.They do excellent job on body work and everything

Likely to Recommend

Repair Quality

No communication with any type of follow up. I had to call.

Customer Service

No communication

Returned Clean

My Experience

My Experience

I have a good experience with repairing my car, nice people, professional and good prices, thank you Gerber.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excelente trabajo y comunicación muy agradecida gracias.

My Experience

I'm thankful for everyone that participated doing the repairs on my car,I'm so so grateful that I've chose the right place to take my car 🚗 to a place does a great job, thank you to you all,

Likely to Recommend

Repair Quality

Thank you 😊 🙏 so much, Like to Thank for everyone who participated in putting my car together, very clean 👌, thank you 😊

Customer Service

Thank you 😊 🙏 so much, Like to Thank for everyone who participated in putting my car together, very clean 👌, thank you 😊

Returned Clean

My Experience

Amazing work they are all very friendly and professional and do a wonderful job

Likely to Recommend

Yes I would recommend to all My friends

Repair Quality

The car looked amazing, they do a wonderful job job

Customer Service

Very professional and friendly

Returned Clean

My Experience

Thank by you for you great service and quick response to getting this job completed ! We felt very comfortable that we were in good hands and professional business practices!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The insurance company was a bit disorganized, but Gerber dealt with and finish the work ahead of time. They communicated well and brought my car back to its original beauty. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had an amazing experience with Gerber Collision. My car turned it amazing and it was returned ahead of schedule. Recommend 10/10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Good and fast service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service