Gerber Collision & Glass - Scottsdale/San Victor

4.9 (3,400reviews)
98%
8910 E San Victor Dr,  Scottsdale,  AZ  85258

In operation 85 years.

Gerber Collision & Glass - Scottsdale/Victor Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,400)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting exceptional repair work that restored vehicles to like-new condition. The team received high marks for clear, proactive communication including regular text updates and phone calls throughout the repair process. Timeliness was a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. Customers appreciated the seamless coordination with insurance companies and rental cars. A small number of customers noted areas for improvement, including occasional delays, accuracy of completion estimates, and in rare cases, concerns about prep work quality and paint imperfections, as mentioned directly in their feedback.
Select to learn more
"Customer service at its highest level. These guys and gals are really good at what they do. You can ..." Read more
"Attentive, responsive and went above and beyond with the repairs. Couldnt have asked for a better experience!"
"... not only were they professional at all times but the staff was a pleasure to work with. I couldn't have asked for any. better service than I received. ..." Read more
"Gerber did an amazing job with the body work that they did for me. My 2023 RX350 needed both passenger ..." Read more
"... it would. Completed when they said it was and the quality of work looks fantastic." Read more
"Amazingly efficient. Done in 24 hours!"
"Quick turnaround. Completed work before estimated completion date. Great work"
"Gerber finished my job in half the time they said it would take it looks great. Their customer service was good. ..." Read more
"Estimate was 4 days. It took 10. They said the paint person was backed up 3 days."
"It was done in only 3-12 days and had expected it to be done in 5 or more days. Such a great surprise to have ..." Read more
"The communication was great. No surprises, no hiccups just professional service. Definitely a breath of fresh air."
"... maybe more repaired over the years at your locations. Always excellent communication & updates. Most important - the workmanship is the best." Read more
"Fabulous communication re status."
"Dates changed to further out with no explanation and then day it was supposed to be done never received ..." Read more
"... a quote right tbrough to picking up my car. Their customer service was excellent and I was kept informed of the progress made on my car. The car was completed ..." Read more

My Experience

Likely to Recommend

Repair Quality

Friendly and prompt.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very Hsppy Dustin Martin A+

Customer Service

Very Happy

My Experience

I was scheduled for major surgery on August 31st. Your people, especially, the fellow that handled my job went out of his way to try and complete the job before the surgery. HE SUCCEDGEEGERSED!. WELL DONE!

My Experience

The team at Gerber Collision did an amazing job restoring my car Thank you Dustin for keeping me posted on the the process & progress Much appreciated

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very impressed with the quality of your work and customer service and support.Keep being kind and honest and respectful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I liked receiving text messages with updates.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is my third time and second Lexus bringing it back to the shop. Of course two not at fault accidents that required major front end repair, cosmetic. Dustin is incredible. I actually hit a curb with the lower front bumper and kind of tore it out of the sides. As you know there's a lot of plastic up there and when stuff gets broken, you usually have to replace all of it. He was able to get it fixed for $250 when I thought It'd cost at least $700. Very happy and I will continue to bring my car there as always!!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was really great!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

For sure

Repair Quality

Gerber was awesome - so quick and an absolutely beautiful job - thank you Gerber!

Customer Service

My car couldn’t look better and everyone thing was done timely (quicker than expected) and totally professionally

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Done quickly and looks great.

Customer Service

They stayed in touch and helped me navigate the process.

My Experience

Likely to Recommend

Repair Quality

Excellent and timely repair on my car.

Customer Service

Excellenr

Returned Clean

My Experience

Claim representative was very responsive and kept me updated as to progress every day. Very satisfied.

Likely to Recommend

Repair Quality

Excellent customer service and the car looks great!

Customer Service

Customer service rep kept me apprised of progress throughout the time my car was being repaired. He was great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean