Gerber Collision & Glass - Chandler

4.9 (7,615reviews)
97%
725 E Chandler Blvd,  Chandler,  AZ  85225

In operation 85 years, 9 years at this location.

Gerber Collision & Glass - Chandler offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (7,615)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition, including flawless paint matching and meticulous attention to detail. Communication stands out as a major strength, with customers appreciating regular text, email, and phone updates throughout the repair process. Timeliness is also highlighted positively, with many vehicles completed ahead of schedule. A few customers noted delays due to parts availability or minor quality concerns upon pickup, but these were generally acknowledged as isolated issues rather than recurring patterns. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"Amazing ! My car looks exactly like it did the day I bought it !!! I am so impressed with each of the employees ..." Read more
"Great communication & customer service, and an honest estimate! This is my 2nd Mercedes you have worked on and Im very happy with the work!"
"... time. Gerber kept me posted at every step of the way. Beautiful workmanship, my car looks as good as new." Read more
"... several days ago already, but I'll do it again. :- The quality of the repair was top notch. We could tell that the were proud of the work that ..." Read more
"I have never seen better customer service at any other business I have ever been to. 1110 highly recommend"
"Repairs were made in record time. Gerber kept me posted at every step of the way. Beautiful ..." Read more
"Good quality work and done in a timely manner!!"
"Great work, professional service and completed on time. I highly recommend their service."
"... daily updates on the progress of my car repair, and they even finished the repair three days early! Customer Service 10 out of 10." Read more
"a week ahead of time, that it was great!"
"Terrific, pleasant and timely service. kept me well informed."
"It took a little longer than I hoped, but I was kept informed throughout the process. Just picked up today and it looks beautiful."
"They did a great job with communication and finished the job perfectly on time. They also washed my car and even cleaned ..." Read more
"... enterprise where I picked up my rental car with no issues. I received daily updates on the progress of my car repair, and they even finished the repair three days early! ..." Read more
"... repairing my daughters car after an accident. They were transparent and communicated every step of the way. I will come back with other car repairs in the future. ..." Read more

My Experience

Always a pleasure having Gerber collision and glass work on my vehicle, always done right and fast. Staff are attentive and kind.Thank you to all that work at gerber in chandler az on chandler blv.

My Experience

Thank you for the quick turnaround. You've made a stressful situation easier with regular updates.

Likely to Recommend

Repair Quality

Nato, went above and beyond to keep us informed on progress and follow up on completion of vehicle. Gerber is a 10 out of 10

Customer Service

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Repair Quality

Nato did a great job communicating and completed the work very timely! I would recommend Gerber!! Thank you

Customer Service

Nato was great to work with

Likely to Recommend

See previous comments

Repair Quality

Please read this whole message. Everyone I dealt with was great. The receptionist helped me get an appointment there. I decided not to use the Tempe, AZ Priest Rd store because a receptionist was extremely rude. I had been ill and also dealing with the consequences of my husband's death. In all that confusion I rescheduled three times. I messed up the 3rd reschedule date. She balled me out like I was a bad kid. Like she was telling me off. It was mean spirited and incredibly rude. She said because I missed the third reschedule I had to start the process all over again. I decided to call the Gerber in Chandler, quite a ways away. The woman at Chandler Gerber was apologetic about the Tempe experience and said it was no problem, I could get the work done there. She was friendly and so pleasant to deal with. We made an appointment for a day or two later. Both receptionists there are great. The technician I worked with was Mo. He couldn’t have been nicer or more helpful. He went over everything with me. I asked if I paid myself for new paneling to match the passenger side accident replacement could that be done? He got the prices and we agreed to do that too. Mo was VERY helpful, well informed, pleasant to work with and he kept me informed of the progress by phone. All the people I mentioned are a great asset to your company. My car looks fantastic and it was all done in about a week! I hope you will acknowledge these employees and share my review with them.

Customer Service

See previous comment

Returned Clean

My Experience

Great job great service love there job

Likely to Recommend

To everyone am very happy that I was refer to ur shop

Repair Quality

Great service, great job overall 💯 satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality of the repair was superb. Cannot even tell there had been significant damages to the vehicle.

Customer Service

Mo was terrific to deal with. Despite being extremely busy, he kept me informed throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Very friendly, knowledgeable, and professional staff. Would feel comfortable to recommend this business to anyone

Returned Clean

My Experience

I had the best experience with GERBER. I have never been in an accident before and the crew at GERBER took care of me from start to finish. NATO was amazing, very knowledgeable and patient with me. My car looks brand new. I would recommend GERBER but specifically this location to anyone. Not to mention they helped me return my rental to Enterprise, that is top of the line service. Thank you so much.

My Experience

Professional from front reception to staff repairing vehicle. Contact w texts updating the service & when ready for pickup. Work done is expertly accomplished. A clean inside & out RAV4 was waiting for me. Highly recommended shop.

My Experience

Likely to Recommend

I always tell people to only go to this location.

Repair Quality

Customer Service

Always love chatting with the girls.

My Experience

You did a great job on my vehicle. I am very satisfied with the work that was done.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Thank you so much for all your hard work. Working in the AZ heat is no joke. Love how the car came out.

Customer Service

My Experience

Mo was the Gerber Collision rep we dealt with. He was straightforward, set expectations, and communicated well over the course of the repair. Overall an A+ experience.

Likely to Recommend

Everyone was helpful, kind, and clearly communicated expectations. A+

Repair Quality

Customer Service

Everyone was helpful, kind, and clearly communicated expectations. A+

My Experience

Beautiful repair of a body repair job and painting It looked like it had never been damaged and the paint job was flawless Made my 19 year old Tucson look reborn My company contact Mr Moe, kept me informed throughout the 4 day process Wonderful two women at the desk friendly , knowledgeable and made me feel they appreciated my business Highly recommend Gerber Thank you for a job well done with no stress on the customer

Likely to Recommend

As mentioned before excellent job

Repair Quality

Customer Service

Excellent job Can’t tell it ever had a problem Mo was great keeping me updated as to the daily progress and explaining what and how they were going repair the side of the car My main concern was the paint job since the car is going on 20 years I shouldn’t have worried ; it came out perfect. The two gals at the desk were very helpful and made me feel they appreciated my business A very pleasant experience in spite of being without a car for a few days But it was worth the wait If, unfortunately ,you have need of body work I highly recommend Gerber to fix the car repair You will be glad you went to them

Returned Clean

My Experience

My Experience

Brent, Carl and Mo were very nice and thorough! Thanks

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean