Gerber Collision & Glass - Queen Creek

4.9 (2,410reviews)
98%
18631 E Business Park Dr,  Queen Creek,  AZ  85142
See Photos
Instant Estimate
Book Appointment

Gerber Collision & Glass - Queen Creek offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (2,410)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as leaving vehicles looking brand new. The team is widely recognized for exceptional communication, providing regular text and phone updates throughout the repair process, which customers found reassuring and stress-free. Many highlight that repairs were completed ahead of schedule, reflecting strong efficiency. Customers also appreciate the warm, professional, and friendly atmosphere from both front desk staff and technicians. A small number of customers noted minor issues such as trim alignment, cleanliness concerns, or parts delays, as areas they felt could be improved. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... questions, and made a stressful situation much easier. The quality of the work was top-notch, and my vehicle looks great. I highly recommend them to anyone looking for reliable ..." Read more
"Everyone was amazing and the work they did was incredible! My car looks brand new. Thank you for the great customer service !"
"... inspecting the repairs I was pleasantly surprised to find the workmanship was some of the best I have ever seen, it was perfect. Thank you!" Read more
"... and they seriously go above and beyond every time. They get my car done super fast but still do an amazing job, and their customer service is always so good. They ..." Read more
"Excellent job guys. Finished in less than a week when I was expecting two weeks!! Thank you."
"Thrilled with the quality of work and finished ahead of schedule. They even vacuumed the interior. That alone was a ..." Read more
"... work repair on our 2024 Jeep Grand Cherokee L. They completed the repair within the estimated time they had given us and kept us updated on the status of the repair. ..." Read more
"... from the 5-star workmanship, I was over the moon impressed with their proactive communication with each phase of the repair project! Anyeveryone that chooses Gerber ..." Read more
"Staff at Gerber did an great job communicating with us about the status of our repair. Finished job looks excellent. We would highly recommend ..." Read more
"Great communication business kept us informed as to what was going on on a daily basis. Everything was very professional. ..." Read more
"I had an excellent experience, communication along the way was stellar and my vehicle looks amazing"
"... has incredibly friendly and capable employees, but the communication from them is absolutely incredible. Cannot recommend them highly enough!" Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The car looks great and the repair was timely. Will recommend Gerber to others

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The employee were very friendly and completed the work in a timely manner .My was ready when they said it would be ready. Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car was new and they put it back like nothing had happened

Customer Service

They made the horrible experience of having an accident easier and did an amazing job on my vehicle

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was amazing - they kept me informed throughout the entire process! Everyone was super helpful and friendly. In fact my repairs were completed a day early!

My Experience

This place was great. Dropped the car off. It was quick and easy. picked up a rental from enterprise next-door. Gerber kept in contact with me every other day to let me know their progress and when it was ready, I went and picked it up

My Experience

always great! 10/10 communication and customer service!

My Experience

Amazing service and friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication!

Likely to Recommend

Repair Quality

Everyone was very helpful and did a great job! Thank You

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Gerber is lucky to have employees like Steve.

Likely to Recommend

Repair Quality

Great service. On time. Stayed in touch through the process.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I wish you could have changed the scratched window.

Likely to Recommend

Recommend by my very picky son. He had his vehicle repaired and was happy with it.

Repair Quality

Great at communicating and the work is amazing. I highly recommend this repair shop.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The young lady at the desk and Alex were so professional and detailed. They kept me updated multiple times per week. The car looks amazing. Please let everyone know of my gratitude.

My Experience

Everybody was helpful and very friendly. My car was done much earlier than anticipated and looks great. Thanks.

Likely to Recommend

Repair Quality

Everyone was friendly and knowledgeable. My car was ready to go earlier than expected and looked great.

Customer Service

Everyone was friendly and knowledgeable. My car was ready to go earlier than expected and looked great.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Really great staff. Appreciate the detailed repairs and fast turnaround.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 2,410

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Queen Creek  |  85142