Classic Collision Mesa Gateway

4.9 (653reviews)
98%
7361 South 89th Place,  Mesa,  AZ  85212

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Mesa, AZ is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (653)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new or better than expected upon pickup. Timeliness was a standout strength, as many customers received their vehicles ahead of the promised date. Staff friendliness and professionalism were repeatedly commended, and several customers appreciated the added touch of having their vehicles cleaned or detailed before pickup. A few customers noted areas for improvement, including occasional communication gaps requiring follow-up calls, rare instances of repairs needing correction, and isolated concerns about timeliness. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
Select to learn more
"I have to say and no doubt, they are the best repair shop I've ever ever dealt with. The staff is awesome and everybody seems to go above ..." Read more
"... was.done so well even down to the smallest detail it is not possible to note it having been damaged at all. In addition, the repairs were done a week sooner ..." Read more
"The Work was prompt, affordable, and the customer service was amazing!"
"This team is Top Tier! Between the clear communication from beginning to end, weekly updates and the fast service they never failed to impress ..." Read more
"... staff was professional, courteous and friendly. The work on my car looks so good, you wouldnt know the damage actually happened. Im very, very pleased with both ..." Read more
"... made a very stressful situation very easy and were done much sooner than expected. No one would ever know my car had been in an accident" Read more
"I think you all did a great job in a timely manner. Thank you."
"I appreciate the consistent communication and delivering on the repair timeline estimate, especially considering the holiday season."
"Vehicle repairs were not completed on time. Extended by two weeks"
"... very grateful very respectful they were. They are on point with communication and also they were ahead of schedule when it came to my repairs thank you again sincerely" Read more
"Fantastic level of communication! I was very impressed with the detail of their communications, as well."
"The communication was amazing the daily updates and the finish work is great 1010 👍"
"... maintenance. EZ process from start to finish, they kept in contact through the entire process and they even have a website where you can check ..." Read more
"The communication on my repair was excellent. When they were waiting on parts, they let me know. If the timeline changes, ..." Read more

Likely to Recommend

other than issue illustrated on question 1.

Repair Quality

a part of the door handle fell off the day after we received it.

Customer Service

very friendly and courteous.

Returned Clean

My Experience

I cannot say enough wonderful things about my experience with Classic Collision! From beginning to end, they made what could have been an incredibly stressful situation feel completely seamless. After my accident, I was understandably worried about the extent of the repairs and whether my vehicle would ever feel the same again. Classic Collision exceeded my expectations. My car was returned to me in excellent condition and looks absolutely beautiful. The quality of the repairs, attention to detail, and care they put into my vehicle were outstanding. What impressed me just as much as the workmanship was the overall experience. The team was professional, helpful, communicative, and made the entire process so easy. Instead of adding stress to an already difficult situation, they gave me peace of mind and turned it into a genuinely pleasant experience. It’s such a relief to have my car back looking and feeling like it did before the accident. I’m incredibly grateful to the entire Classic Collision team and would recommend them without hesitation to anyone needing collision repairs. Truly a five-star experience from start to finish!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

Thank you

Customer Service

Returned Clean

My Experience

On going issue of poor fitted bumper.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Staff was very polite and cordial. Work completed in a timely manner and looks great.

Customer Service

Fantastic personality.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great job! Very happy

Customer Service

Customer service was great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The team did a great job for me & my vehicle. Great communication & the car they fixed looks amazing.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Did an excellent repair. Finish work a head of schedule.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience... communication was stellar, staff friendly, calming and professional. Work well done. I highly recommend them!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Craig the shop manager was so nice and accommodating when I received my car back dusty, he made sure to get it cleaned up!

Returned Clean

My Experience

Thank you for the quick repair job on our car! All is great!

Likely to Recommend

Repair Quality

All was great! thanks a lot for your help!

Customer Service

Returned Clean

My Experience

Thank you for doing such a great job on the parts replacement and repair, as well as making my car look good as new/cleaned and detailed. I really appreciate the hard work and attention to detail.

Likely to Recommend

Everyone was really helpful and professional, I appreciated the high quality and detail of the work done on the vehicle, and I am thankful for the professionalism of all involved.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean