Fix Auto Gilbert

4.9 (1,494reviews)
97%
1625 W. Sunrise Blvd,  Gilbert,  AZ  85233
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Shop AssistantSparkles

In operation 9 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/gilbert.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,494)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for being friendly, professional, and genuinely caring. Communication throughout the repair process is frequently highlighted as a standout strength, with customers appreciating regular updates and transparency. Timeliness is another strong point, with numerous customers noting their vehicles were completed ahead of schedule. Complimentary interior and exterior cleaning upon vehicle return is a recurring pleasant surprise. A few customers noted areas for improvement, including paint color matching, communication consistency, and occasional repair quality concerns, as mentioned directly in their feedback.
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"... genuine care throughout the entire process. I was thoroughly impressed with the quality of the work performed on my vehicle. I highly recommend this company and ..." Read more
"... clear communication sets them apart. I left feeling confident not only in the quality of the repairs but also in the support I received. I highly recommend this ..." Read more
"They were awesome. Work done was perfect and they were so helpful with transportation and communication!"
"My truck front end repairs are undetectable. Thank you"
"... for the 2nd repair. The staff is always friendly. The communication is top notch. The repair work is exceptional." Read more
"Was shocked to hear it was repaired and finished a week before promised!"
"... said it would be a week or two, depending on parts. Even with a holiday, I got it back in a week." Read more
"Employees were friendly and my car was done much quicker then I anticipated"
"... a insurance broker I have referred to my clients. Work is first class, and fast." Read more
"It took longer than we were told it would take but we are completely satisfied with the work done by Fix Auto. ..." Read more
"... accident. Their customer service was outstanding, and communication remained consistent throughout.. i will recommend them to anyone I know who may ..." Read more
"... exceptional. They truly create a familial atmosphere, and their clear communication sets them apart. I left feeling confident not only in the quality ..." Read more
"Excellent communications throughout the repair process"
"The shop kept us updated at every step."
"... auto communicated with me throughout the process. Customer service was outstanding, informative, knowledgeable and professional." Read more

Likely to Recommend

I would definitely recommend Fix Auto Gilbert to anyone! The service, repairs and timeliness were far above what I had expected!

Repair Quality

Fix Auto Gilbert was wonderful to work with. Angelica in particular went above and beyond to make sure I was informed about my vehicle’s repairs every step of the way. It was truly peace of mind knowing what to expect and that my car was in good hands. The repairs were done flawlessly!

Customer Service

Fix Auto Gilbert was wonderful to work with. Angelica in particular went above and beyond to make sure I was informed about my vehicle’s repairs every step of the way. It was truly peace of mind knowing what to expect and that my car was in good hands. The repairs were done flawlessly!

Returned Clean

My Experience

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Repair Quality

We were very satisfied with the quality of the repair, the customer service and the manner that our repair was handled. Two thumbs up!

Customer Service

My Experience

Fix Auto was excellent to work with- professional, quality workmanship, great communication, and very accommodating. Angela was outstanding and I would highly recommend.

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Repair Quality

Having my car repaired at Fix was a wonderful experience

Customer Service

The customer service was tops!

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Repair Quality

The Fix Auto team is amazing. Thank you for the fantastic workmanship.

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Repair Quality

Great service from start to finish along with excellent work!

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Customer Service

Angelica was very helpful & friendly!

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Repair Quality

They did an amazing job, I would take any of my vehicles back to them in a moments notice. The only drawback was there was a couple of items I had asked them to take care of that never made it into the paperwork, and therefore never was repaired. Probably as much my fault for not ensuring the information was in the work order document. But they are great!

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Repair Quality

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Repair Quality

They went above and beyond to make sure my vehicle was returned clean and damage free. Thanks so much!!!

Customer Service

Angelica couldn't have been nicer or made the process any simpler. Absolutely fantastic customer service. She made me feel like an old friend thar had been coming there for years.

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I will recommend Fix Auto to anyone in need of collision repair. Their work is flawless.

Repair Quality

My truck front end repairs are undetectable. Thank you

Customer Service

Customer service was outstanding. They made sure my insurance company was able to move the repair along.

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Repair Quality

Please contact my son, Matt Crook regarding the repairs. It was his car that was involved in the accident. He has issues with the repairs. 615-423-3935

Customer Service

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Likely to Recommend

From the day I dropped off my vehicle for repair until the completion of my service experience, I was extremely satisfied. The staff maintained effective communication and demonstrated genuine care throughout the entire process. I was thoroughly impressed with the quality of the work performed on my vehicle. I highly recommend this company and would confidently choose their services again in the future should the need arise, although I hope I do not encounter another accident. Their customer service was outstanding, and communication remained consistent throughout.

Repair Quality

: From the day I dropped off my vehicle for repair until the completion of my service experience, I was extremely satisfied. The staff maintained effective communication and demonstrated genuine care throughout the entire process. I was thoroughly impressed with the quality of the work performed on my vehicle. I highly recommend this company and would confidently choose their services again in the future should the need arise, although I hope I do not encounter another accident. Their customer service was outstanding, and communication remained consistent throughout.. i will recommend them to anyone I know who may be on need.

Customer Service

From the day I dropped off my vehicle for repair until the completion of my service experience, I was extremely satisfied. The staff maintained effective communication and demonstrated genuine care throughout the entire process. I was thoroughly impressed with the quality of the work performed on my vehicle. I highly recommend this company and would confidently choose their services again in the future should the need arise, although I hope I do not encounter another accident. Their customer service was outstanding, and communication remained consistent throughout.

Returned Clean

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Repair Quality

Professionally done - faster than I expected my vehicle looks new. And they kept me informed.

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I've already told family and friends that Fix Auto Gilbert is the place to take their vehicle if they ever need body work.

Repair Quality

Vehicle looks like it was never damaged. Great job!

Customer Service

Staff is fantastic! So kind, helpful and responsive. They were the one thing that was stress-free in what was otherwise a stressful situation.

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