CARSTAR East Valley Collision

5.0 (1,499reviews)

100%

(480) 969-3553

50 W Broadway Rd, Mesa, AZ 85210

100%

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50 W Broadway Rd
Mesa, AZ 85210

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About CARSTAR East Valley Collision

See Photos

50 W Broadway Rd
Mesa, AZ 85210

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 11 years.

At CARSTAR East Valley Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Mesa, AZ provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (1,499)

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Newest
Rating

1,272 Customers Rated

5 Stars

77.1% Complete

(1156)
4 Stars

4.4% Complete

(66)
3 Stars

0.8% Complete

(12)
2 Stars

0.9% Complete

(14)
1 Star

0.5% Complete

(8)
< 1 Star

1.1% Complete

(16)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as factory-new, flawless, and exceeding expectations. The team receives high marks for proactive and transparent communication, including daily text updates and phone calls throughout the repair process. A standout theme is vehicles being completed well ahead of promised dates, often days or even a week early. Customers also appreciate the seamless coordination with rental car services and insurance companies. A few customers noted areas for improvement directly from their comments, including occasional interior dust or cleanliness oversights, minor details missed such as door handle scratches, and communication gaps near the end of some repairs. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop.

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Service Quality
Timeliness
Communication

"10010! This place is always going above and beyond. They will take care of you. They are super nice people, place is clean. Your ..." Read more

"... hood and front grill. They fixed that and more. They went above and beyond and made sure everything was perfect. Without having to ask, they handled all the damages, ..." Read more

"You all did an incredible job saving my 2002 Lexus LX470. There was $10,300 in damage and it was almost totalled. You were able ..." Read more

"CarStar rates a 10 in every category! We were very pleased with the quality of the work, their customer service in the office, ..." Read more

"Customer service was amazing at the front desk and they finished the repairs a week ahead of schedule. Excellent service overall"

"I got the truck back in only 2 days and was originally told they would have the truck for a week."

"Everyone was very friendly and professional. I was told the repair would take approximately five days and to my surprise it was completed in a little over 24 hours. The repair ..." Read more

"... original date was provided and confirmed for a week. The day of pickup that morning via phone, I was notified it would be an additional two days." Read more

"The repair was completed 3 days before the estimated due date which made me very happy."

"... you did! You treated my car with the best care and kept constant and clear communication throughout the entire process. I truly appreciate you!" Read more

"Everyone was extremely kind and helpful! They communicated well at all points of the repair process and answered all of my questions thoroughly!"

"Knowledgeable, informative, pleasant. Best communication I've experienced in a long time. Updates dailysometimes 2day with status and next step in the process."

"... and had a great experience from start to finish. Communication was clear, the timeline was solid, and the quality of the work was excellent. They paid attention to ..." Read more

"The reminders of what stage my car repair was in, was extremely helpful in keeping me informed."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication