Caliber - Gilbert
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice job on replacing the tailgate. FUNNY THING that you couldn't wash & clean the glass!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Robert was extremely helpful. Not only did he handle the repair, but him and his team fixed my bumper. I appreciate the car wash and will absolutely recommend Caliber collision to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Robert and the technicians did an incredible job with my Nissan Versa note. My back bumper was repaired sooner than expected.
Customer Service - 5.0/5.0 -
Im completely satisfied with the customer service received.
My Experience - 5.0/5.0 -
Communication was great. Time to complete work was exactly what was estimated. Extremely friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was nice and friendly and very communicative. Great service all around. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really liked the text messages to keep me informed of the progress. That meant a lot.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rudy was so efficient, kind, and got my car repair completed ahead of schedule. Dealing with an accident was stressful for me but the people at Caliber alleviated my stress. Thanks to them all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!
Customer Service - 5.0/5.0 -
Very friendly and communicative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would if damage to a vehicle didn't require expensive OEM parts that would have to be paid out of pocket upfront. I would recommend a Certified Collision center for the vehicle manufacturer, but neither Travelers nor my own insurance would cover the Manufacturer Dealer sourced parts and I'd have had to pay out of pocket initially for these items. In my case, the radar unit on the left rear quarter panel is a $1.5k part if sourced from a dealer new.
Repair Quality - 4.0/5.0 -
I believe Caliber did as good a job as can be expected with aftermarket parts. The blending of the paint, for instance, is well executed which is not easy for an 8 year old car. The alignment of the replacement panel is perhaps slightly off, but the aftermarket bumper cover is warped and Caliber has ordered a new one which will need installation once received. The staff were very communicative and organized, and despite the primary estimator being out of the office unexpectedly, I was kept apprised of the progress and timing of the repair. So, the things Caliber were in control of were well done in my opinion, but aftermarket instead of OEM parts make for tough work on their part and has resulted in further delay/complication.
Customer Service - 5.0/5.0 -
As I mentioned, the staff were excellent--organized, communicative, understanding, and helpful.
My Experience - 5.0/5.0 -
My truck is my pride and joy, I garage it and care for it deeply and when I say that the caliber collision team did an excellent job on the body work I mean I could not be happier with it. Thank you to Rudy and the team that did the work!
My Experience - 5.0/5.0 -
Thanks so much for repairing my car! It runs great and looks new!!
My Experience - 5.0/5.0 -
From my first interaction on the phone with caliber collision, I had a very positive experience. Dawn is pleasant, kind, patient and very informative. Each person I met in the shop we're welcoming and pleasant and knowledgeable. Rudy took his time to inspect my vehicle and explain what repairs would be done as well as the process.They genuinely appear to enjoy working there and seem to really want to help me. I would return here for any body work on my car in the future and will recommend those I know to do the same. The craftsmanship was excellent with the repairs they did on my car, they kept me informed all along the way, and even got the work done three days earlier than anticipated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
great people who explained everything perfectly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work done! Thank you!
Customer Service - 5.0/5.0 -
Beautiful work done! Thank you!
Returned Clean
My Experience - 5.0/5.0 -
Rudy and Dawn (is it Dawn at front desk I forgot her name but she’s awesome) made this so easy. This is the second time I’ve used this shop because everyone here is so accommodating and I love your app that keeps me informed of everything that’s going on especially because I have such a busy work schedule. I don’t even have to find time to call in and check because you already text me all the time. Rudy is the best and my car is beautiful again.
Likely to Recommend - 5.0/5.0 -
Already have ;-)
Repair Quality - 5.0/5.0 -
Rudy and staff are fantastic. Love the text updates!!!
Customer Service - 5.0/5.0 -
I cannot remember the name of the woman at the front desk. She is really great and funny.