Caliber - Gilbert - S Douglas Dr
2190 South Douglas Dr,
Chandler,
AZ
85286
USA
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, like new, and exceeding expectations. Communication was a standout strength, with customers appreciating frequent text and phone updates that kept them informed throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including occasional delays due to parts, inconsistent interior cleaning, and isolated quality control concerns at pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"... but the team in Chandler earned my full confidence. From the flawless repair on my Sienna to the incredible customer care, I would tell anyone I know to bring their car here ..."
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"... keeping me updated on the progress of the project impeccable work turned out flawless I have found the right person for all my repairs in the future"
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"100% satisfied, repair work was flawless."
"... updates regarding the timeline for repair completion, they completed all repairs on time, and when I was able to pick my vehicle up, it looked like nothing had ever happened. They worked ..."
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"Fantastic job fixing up my car and making sure that my paint job matched PERFECTLY to the original that I have. Friendly service and great communication with the ..."
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"... customer service I have experienced in a long time. And they got my car done about 5 days ahead of time. Thank you, Caliber team!"
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"... updates through text! I was always fully informed! I dropped my car off on a Monday and had it back on Wednesday!! Incredibly fast!!"
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"Two days early. Complete date was moved twice because of parts arriving damaged. Third time's the charm. Was supposed ..."
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"I appreciated how fast they finished the job three full days earlier than first estimated."
"... up by the car rental to get my rental car. It was supposed to take 7 days to fix my car, but it got done in 4! Thanks Caliber Collision Gilbert!"
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"The level of communication was OFF THE CHARTS."
"... always knew exactly what stage my Sienna was in. I never had to call them once for an update!"
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"Gold standard of service communication was impeccable keeping me updated on the progress of the project impeccable work turned out flawless ..."
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"... after it was involved in an accident. I was also pleased with the amount of communication I received via text or call. caliber collision did a great job fixing the damage ..."
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"Excellent communication- it was very reassuring to receive text updates- almost daily- on my car. I felt Paul was helpful and it was nice to see the ..."
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Rita
(Toyota owner)
reviewed 9/22/26
My Experience - 5.0/5.0 -
On-going communication related to status of repairs was fantastic, in addition to the quality of work. The entire process was easy and pleasant. Thank you!
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Randy
(Chevrolet owner)
reviewed 9/22/26
My Experience - 5.0/5.0 -
They fixed everything and it looks great. They also finished so much faster than expected
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Steven
(Mercedes Benz owner)
reviewed 9/22/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
We have a squeak on the left tire wheel well area. Not sure what that is
Customer Service - 4.5/5.0 -
Customer service was great
Returned Clean
Matthew
(Acura owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
Team did a great job and made the whole process super simple and transparent. Quality work too!
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April
(Nissan owner)
reviewed 9/21/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Curtis
(Toyota owner)
reviewed 9/19/26
My Experience - 5.0/5.0 -
Stephen was very helpful
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Matthew
(Honda owner)
reviewed 9/17/26
My Experience - 5.0/5.0 -
The car looks really gopd
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Caitlin
(Honda owner)
reviewed 9/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rita
(GMC owner)
reviewed 9/17/26
My Experience - 5.0/5.0 -
Everyone was amazing! From the front desk Nancy greeting me to Mike giving me an estimate and Sally giving me help with the final project. Finished before the estimated time.
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Catherine
(Lexus owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
service was Great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Judith
(Jeep owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
Was impressed how Caliber kept me informed on progress of repairing my car for the entire 20 days in the body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Driver door takes a hard slam to securely close. Needs adjusted. Still waiting for "Cherekee" name/album to be attached to driver side door. Was told it is in back order a week ago.
Customer Service - 5.0/5.0
Returned Clean
Debra
(Jeep owner)
reviewed 9/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Heather
(Honda owner)
reviewed 9/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brittany
(Chevrolet owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mallon
(Honda owner)
reviewed 9/10/26