Caliber - Mesa - East Main St

4.8 (2,711reviews)
97%
3860 East Main St,  Mesa,  AZ  85205

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,711)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for professionalism, friendliness, and expertise across all roles. Communication was a standout strength, with customers appreciating regular text updates and proactive status notifications throughout the repair process. Many vehicles were completed ahead of schedule, which was frequently highlighted as a pleasant surprise. A few customers noted areas for improvement directly from their experiences, including occasional delays, infrequent proactive updates requiring them to call in, and minor finishing issues such as paint imperfections or cleanliness concerns upon pickup. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop, with many indicating they would return for future repairs.
Select to learn more
"... Every question I had, they had already resolved. After repairs my car looks brand new. This is a very professional and knowledgeable group of people. Very, very pleased ..." Read more
"... professional and accommodating. Most importantly the workmanship on my repairs was outstanding. Also, throughout the entire time car was in for repairs ..." Read more
"... experience to work with such professional and kind staff. The workmanship on the repair was outstanding. Its obvious that your standards are very high and is so appreciated ..." Read more
"I think my neighbors 10 year old boy could have done a better job putting car back together with ALL fasteners"
"... throughout the entire time car was in for repairs I received a text message almost daily as to progress and what was coming next. This was so appreciated. ..." Read more
"Friendly staff. Wish I didnt have to call to get updates on the work."
"Repair took longer than initially avoided but communication was regular and informative. Good folks that do good work. Handled insurance coordination flawlessly."

My Experience

Estimator was very detail-oriented. That's essential these days in dealing with people's loved ones (their vehicles). Reception was always helpful, kind and energetic. Truly a pleasure to deal with! - N

Likely to Recommend

Repair Quality

There’s a couple of panel gaps that weren’t fully addressed but overall the work looks fantastic.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Frank and Heather were very professional and answered questions about how my car was doing

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

We are very pleased to! We are wondering if you have a Tow Truck if ever needed?

My Experience

Just like new

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work

My Experience

My vehicle was supposed to be finished on Friday 08/28/26. On Friday they told me now it’s going to be done on Monday 08/31/26. I called Caliber at 4:00 pm on Monday because I hadn’t heard from anyone and then they said now it’s not going to be ready Tuesday 09/01/26. I finally picked it up on Tuesday.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very likely

Repair Quality

There is still a sensor going on and off. I’ll take my car back there once the sensor goes off. It does randomly, off and on. Right now is good, but it just randomly stops working.

Customer Service

I already gave my feedback on this. General service from desktop person was great, very well handled and I felt very well informed and updated.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work! Appreciate that you kept me informed of the progress.

Likely to Recommend

I will not hesitate to recommend

Repair Quality

Very good service and very pleasant people in the front office. Very satisfied with the turn around and body work done.

Customer Service

Customer service very good and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Nice job

Customer Service

Returned Clean

My Experience

John Hall, Crystal's dad here. The work looks gorgeous and the people at Caliber were VERY informative and helpful (high caliber-couldn't resist the pun). Thank you for your help on Crystal's car.

Likely to Recommend

Repair Quality

Customer Service