Kaizen - Mesa

5.0 (310reviews)

100%

(480) 325-5035

5035 E MCKELLIPS ROAD, Mesa, AZ 85215

100%

5035 E MCKELLIPS ROAD
Mesa, AZ 85215

Get Directions Website Email

About Kaizen - Mesa

5035 E MCKELLIPS ROAD
Mesa, AZ 85215

Get Directions Website Email

In operation 16 years.

Kaizen is a full-service auto body and accident repair facility in Mesa, Arizona. Our technicians can repair minor dings, scratches, chips, and severe collision damage. Our staff are manufacturer trained and use the latest equipment in collision repair. Kaizen is licensed for collision repairs by 30+ major vehicle manufacturers; we abide by factory repair procedures on all vehicles we service. We take pride in restoring your car to its best condition, so we encourage you to contact our team in Mesa to learn more about our services. Let us handle the entire process for you. Call us at (480) 325-5035 or visit our shop at 5035 East McKellips Road, Mesa, AZ 85215, between Park Links at Alta Mesa and the Arizona Commemorative Air Force Museum.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	8:00 am - 12:30 pm

* Holiday hours may differ.

I-Car

Rivian Fleet – Vans

Rivian Passenger – R1T/R1S

Call

Website

Reviews (310)

Sort By:
Newest
Rating

259 Customers Rated

5 Stars

71.9% Complete

(223)
4 Stars

7.4% Complete

(23)
3 Stars

1.3% Complete

(4)
2 Stars

0.3% Complete

(1)
1 Star

1.3% Complete

(4)
< 1 Star

1.3% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with many highlighting flawless repairs, perfect paint matching, and results that left vehicles looking better than new. Communication was a standout strength, with customers appreciating frequent text and call updates throughout the repair process. Timeliness was frequently commended, as repairs were often completed ahead of schedule. Staff were widely described as friendly, knowledgeable, and accommodating. A few customers noted minor concerns such as inaccurate initial quotes and occasional finish discrepancies, though these were promptly addressed. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... regarding my repair visit was answered. Most importantly, my car looks better than brand new. I will definitely bring in my other vehicle in the ..." Read more

"... that while the repair took longer than expected, the work performed far exceeded expectations and worth the wait!" Read more

"... absolutely fantastic! I wrote a 5 star review on google. Quick, affordable and best work. Top notch. Ive already recommended you to others. Thank you!" Read more

"Went above and beyond! Thank you!"

"... professionalism, their willingness to answer questions and the quality of the work performed." Read more

"The repairs were completed 2 days ahead of estimated time of completion!! You guys are GREAT!! Happy to recommend ..." Read more

"Way before a couple weeks. Under promise and over deliver! Thank you all!"

"They said 5 days and my car was ready in 2 12 days."

"Repair completed one day before promised date"

"Repairs done well and sooner than promised."

"Texts multiple times daily"

"... friendly service with excellent communication skills. I was informed of each step of the way during the my claim." Read more

"They had great communication as my truck was being repaired"

"Yes. Via text. I really liked the regular updates."

"Great text comms!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... regarding my repair visit was answered. Most importantly, my car looks better than brand new. I will definitely bring in my other vehicle in the ..." Read more

"... that while the repair took longer than expected, the work performed far exceeded expectations and worth the wait!" Read more

"... absolutely fantastic! I wrote a 5 star review on google. Quick, affordable and best work. Top notch. Ive already recommended you to others. Thank you!" Read more

"Went above and beyond! Thank you!"

"... professionalism, their willingness to answer questions and the quality of the work performed." Read more

"The repairs were completed 2 days ahead of estimated time of completion!! You guys are GREAT!! Happy to recommend ..." Read more

"Way before a couple weeks. Under promise and over deliver! Thank you all!"

"They said 5 days and my car was ready in 2 12 days."

"Repair completed one day before promised date"

"Repairs done well and sooner than promised."

"Texts multiple times daily"

"... friendly service with excellent communication skills. I was informed of each step of the way during the my claim." Read more

"They had great communication as my truck was being repaired"

"Yes. Via text. I really liked the regular updates."

"Great text comms!"

Shannon (Subaru owner) reviewed 7/31/26

Zach was amazing and so helpful through the entire process. Not only was he able to get my vehicle in sooner than anticipated, but he turned around my service in just 2 days. Thank you so much!

Wilbert (Hyundai owner) reviewed 7/30/26

Completely satisfied

Repair was done quickly and professionally. I had called another body shop and they never returned my call. Everyone at Kaizen from the young woman who helped me schedule the repair to the employees who handled the repair were great to work with. I highly recommend.

Peggy (Ford owner) reviewed 7/20/26

Zach is the greatest!

Zach was the best

Donna (Hyundai owner) reviewed 7/15/26

The repairs to my car were extremely well done and beautiful! Zakke was great, honest and explained what needed to be done, went over the pricing and options! I will definitely refer people to your company!

Jeffrey (Honda owner) reviewed 7/13/26

Fantastic service.

Great customer service.

Terry (GMC owner) reviewed 7/9/26

Veronica (Kia owner) reviewed 7/6/26

Joe (RIVI owner) reviewed 7/3/26

They really made short work of my wife’s R1S. Took it in on a Tuesday, and they called 3 days later to pick it up.

Everyone that I interacted with was very nice and knowledgeable.

Alan (Dodge owner) reviewed 7/2/26

A great company, I highly recommend them. Did work for me at no charge. They should be everyone’s number one choice

David (Honda owner) reviewed 6/29/26

Mary (Honda owner) reviewed 6/29/26

Car looks great! They kept us informed on where the repairs were at, and got the work done very quickly. Would definitely recommend them to family and friends.

Veronica (Lexus owner) reviewed 6/29/26

Ann-Henderson-And (Honda owner) reviewed 6/23/26

Quick turnaround. Quote was way off or would have given a 10.

Sharon (Toyota owner) reviewed 6/19/26

James (Toyota owner) reviewed 6/18/26

Appreciated the constant updates.

George (Chevrolet owner) reviewed 6/18/26

Corey (RIVI owner) reviewed 6/18/26

Ian (Ford owner) reviewed 6/17/26

Couldn’t have wished for a better, smoother process….thank you all!

My 2nd repair so that’s a great testimonial for your shop.

Looks perfectly finished!

Great comms!

Wes (Toyota owner) reviewed 6/8/26

Went above and beyond! Thank you!

Went above and beyond

Dayna (Toyota owner) reviewed 6/3/26

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view more shops in: Mesa | 85215

Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Kaizen - Mesa

About Kaizen - Mesa

Reviews (310)

259 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -