Kaizen - Mesa
In operation 16 years.
Kaizen is a full-service auto body and accident repair facility in Mesa, Arizona. Our technicians can repair minor dings, scratches, chips, and severe collision damage. Our staff are manufacturer trained and use the latest equipment in collision repair. Kaizen is licensed for collision repairs by 30+ major vehicle manufacturers; we abide by factory repair procedures on all vehicles we service. We take pride in restoring your car to its best condition, so we encourage you to contact our team in Mesa to learn more about our services. Let us handle the entire process for you. Call us at (480) 325-5035 or visit our shop at 5035 East McKellips Road, Mesa, AZ 85215, between Park Links at Alta Mesa and the Arizona Commemorative Air Force Museum.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Service Quality
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The experience was easy, swift and was completed in a very reasonable time. Was actually completed sooner than expected. The staff was helpful, knowledgeable, kind and made the whole experience excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was swift, my car runs better then ever. Communication was top notch. This was a better then expected experience for a less then ideal experience with my car being damaged. I would recommend Kaizen to anyone needing repair work done to their vehicle.
Customer Service - 5.0/5.0 -
Top notch
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, completed on time! A wonderful polite and professional staff.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything turned out good. Good communication throughout the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick courteous service. Made the best out of our fender bender. Very satisfied.
Likely to Recommend - 5.0/5.0 -
Thinking of getting some additional estimate for other work
Repair Quality - 5.0/5.0 -
Great job. Very quick service.
Customer Service - 5.0/5.0 -
Friendly courteous service. Good communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best customer service I have seen in years, 100 percent satisfied on the repair of my vehicle and they went above and beyond what they needed to do. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional service , polite and prompt with damaged hit n run. You all are wonderful and it pleasure to work with. This is the second time I brought vehicles in to be repaired and highly recommend. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The color match and orange peel match were exceptional
Customer Service - 5.0/5.0 -
The shop personnel were fantastic, the AI system was overbearing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zakk was very attentive and addressed all my concerns in a very timely and professional manner. Technicians did a fantastic job, and my truck was done faster than expected. Great service all around, can’t ask for anything more!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure to work with this shop, the process was smooth and I was kept up to date throughout the repairs. Would recommend this shop to family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very thankful for the help of the entire team at Kaizen. Zak was great at explaining the process and what next steps were, Maria was great at keeping us updated on progress and pleasant and welcoming when we came in. Our car looks great and can't tell there was any work done. The cherry on top was how clean it was when we received it back!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent and professional staff. The work was done timely and correctly. I would recommend them without hesitation.